Lenovo 0800X03 User Manual Download Page 91

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solving recovery problems

starting the Setup Utility program

startup device

sequence, changing

temporary, selecting

system

management

programs

system board

locating parts

memory module

television output notice

temporary startup device

the BIOS, updating (flashing)

67–68

ThinkVantage Productivity Center

trademarks

troubleshooting, basic

troubleshooting, diagnostic programs

updating

(flashing) the BIOS

system programs

updating (flashing) the BIOS

USB connector

using

a rescue medium, creating and

diagnostic programs

documentation

other services

passwords

Setup Utility program

VESA frame

removing

VGA IN connector

video subsystem

viewing and changing settings

warranty information

Web site, Lenovo

WI-FI card, replacing

workspace, backup and recovery

Summary of Contents for 0800X03

Page 1: ...ThinkCentre User Guide Machine Types 0800 0852 0870 2471 2557 3091 3265 3373 3429 3650 3678 4285 5205 and 5248 ...

Page 2: ......

Page 3: ...ThinkCentre User Guide Machine Types 0800 0852 0870 2471 2557 3091 3265 3373 3429 3650 3678 4285 5205 and 5248 ...

Page 4: ...lusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set...

Page 5: ...g the card reader 44 Replacing the rear I O assembly 45 Replacing the right I O assembly 46 Replacing the power supply 47 Replacing the keyboard 49 Replacing the mouse 50 Completing the parts replacement 52 Obtaining device drivers 53 Basic security features 53 Integrated cable lock 53 Password protection 54 Erasing lost or forgotten passwords clearing CMOS 54 Chapter 3 Recovery information 57 Cre...

Page 6: ...d service 75 Information resources 75 Online Books folder 75 Lenovo ThinkVantage Tools 75 ThinkVantage Productivity Center 75 Lenovo Welcome 76 Access Help 76 Safety and warranty 76 Lenovo Web site http www lenovo com 76 Help and service 77 Using the documentation and diagnostic programs 77 Calling for service 77 Using other services 78 Purchasing additional services 78 Appendix A Notices 79 Telev...

Page 7: ...at you received with this product for the latest safety information Reading and understanding this safety information reduces the risk of personal injury and or damage to your product If you no longer have a copy of the ThinkCentre Safety and Warranty Guide you can obtain a Portable Document Format PDF version from the Lenovo Support Web site at http www lenovo com support v Copyright Lenovo 2011 ...

Page 8: ...vi ThinkCentre User Guide ...

Page 9: ...about your specific model use the Setup Utility program See Chapter 4 Using the Setup Utility program on page 63 Microprocessor Your computer comes with one of the following microprocessors internal cache size varies by model type Intel Core i3 microprocessor Intel Core i5 microprocessor Intel Pentium microprocessor Memory module s Supports up to two double data rate 3 dual inline memory modules D...

Page 10: ...ctor One optional 9 pin serial port One optional card reader One optional ExpressCard slot One optional Personal System 2 PS 2 keyboard connector One optional PS 2 mouse connector One VGA IN connector Six Universal Serial Bus USB connectors Two audio connectors microphone connector and headphone connector Wireless keyboard and mouse available in some models For more information about I O features ...

Page 11: ...specific model use the Setup Utility program See Chapter 4 Using the Setup Utility program on page 63 Microprocessor Your computer comes with one of the following microprocessors internal cache size varies by model type Intel Core i3 microprocessor Intel Core i5 microprocessor Intel Pentium microprocessor Memory module s Supports up to two double data rate 3 dual inline memory modules DDR3 DIMMs N...

Page 12: ...touch or multi touch Windows 7 Home Basic Single touch Windows 7 Home Premium Single touch or multi touch Windows 7 Professional Single touch or multi touch Windows 7 Starter Single touch Windows 7 Ultimate Single touch or multi touch Specifications This section lists the physical specifications for your computer 4 ThinkCentre User Guide ...

Page 13: ...m 20 92 inches Height 311 6 mm 12 27 inches Depth 2 mm 0 08 inch Lift stand Height adjustment 110 mm 4 33 inches Tilt adjustment 5 to 25 from the vertical Frame stand Tilt adjustment 15 to 45 from the vertical Environment Air temperature Operating 10 C to 35 C 50 F to 95 F Non operating 20 C to 60 C 4 F to 140 F with package Humidity Operating 20 to 80 10 per hour non condensing Non operating 20 t...

Page 14: ...ng system from Lenovo Lenovo Welcome The Lenovo Welcome program introduces some innovative built in features of Lenovo to you and guides you through some important setup tasks to help you make the most of your computer Product Recovery The Product Recovery program enables you to restore the contents of the hard disk drive to the factory default settings ThinkVantage Rescue and Recovery The ThinkVa...

Page 15: ...e the PC Doctor for Rescue and Recovery diagnostic program if you are unable to start the Windows operating system For more information see PC Doctor for Rescue and Recovery on page 73 Adobe Reader The Adobe Reader program is a tool used to view print and search PDF documents See Online Books folder on page 75 for more information about accessing and viewing the publications Antivirus software You...

Page 16: ... camera on off button 9 Menu Enter 3 Liquid crystal display LCD panel 10 Brightness control Right 4 Power switch 11 Image setup control Left 5 Power indicator 12 Monitor mode control Exit 6 Hard disk drive activity indictor 13 Microphone mute on control 7 Bluetooth activity indicator Using your computer in monitor mode Your computer can work in two modes computer mode or monitor mode This section ...

Page 17: ...Brightness control Adjust overall monitor brightness Right Move to the right Image setup control Automatically optimize the image Left Move to the left Cancel Exit Cancel an operation or exit the main OSD menu Monitor mode control Switch your computer between computer mode and monitor mode Rear view Figure 2 Rear connector locations on page 9 shows the locations of the connectors on the rear of yo...

Page 18: ...a microphone to your computer when you want to record sound or if you use speech recognition software PS 2 keyboard connector optional Used to attach a keyboard that uses a PS 2 keyboard connector PS 2 mouse connector optional Used to attach a mouse a trackball or other pointing devices that use a PS 2 mouse connector Serial port optional Used to attach an external modem a serial printer or other ...

Page 19: ... Figure 3 Component locations 1 Frame stand 15 Internal speaker 2 Video Electronics Standards Association VESA frame cover 16 Frame foot 3 Fan duct 17 Hard disk drive 4 Heat sink 18 Right I O assembly 5 Memory modules 2 19 Card reader 6 WI FI card 20 Optical drive bay 7 Microprocessor fan 21 Inverter 8 Battery 22 Computer main bracket 9 ExpressCard 23 Optical drive 10 Rear I O assembly 24 Power su...

Page 20: ...System board part and connector locations Figure 4 System board part and connector locations on page 12 shows the locations of the parts and connectors on the system board Figure 4 System board part and connector locations 1 Microprocessor 15 Rear I O assembly connector 2 Multi touch board cable connector 16 COM connector 3 Integrated camera cable connector 17 Thermal sensor connector 4 Memory slo...

Page 21: ...ery jumper 23 Optical drive power connector 10 Battery 24 Low voltage differential signaling LVDS cable connector 11 Microprocessor fan connector 25 System fan connector 12 Internal speaker cable connector 26 Inverter connector 13 Power switch cable connector 27 Power supply fan connector 14 ExpressCard connector 28 Power supply connector Chapter 1 Product overview 13 ...

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Page 23: ...ng a computer wall mount CAUTION If you wish to perform a self installation of a wall mounting unit for this product Lenovo recommends that you select a wall mount product that is certified by Underwriters Laboratories UL Intertek ETL the Canadian Standards Association CSA NRTL TUV Rheinland of North America TUV US or any other safety test laboratory that is recognized by the United States Occupat...

Page 24: ... the two cover release buttons on the computer cover as shown slide the computer cover toward the top of the computer and then lift the computer cover up to remove it from the chassis Figure 5 Removing the computer cover Removing or reinstalling the frame stand Your computer might come with a frame stand or a lift stand This section provides instructions on how to remove or reinstall the frame sta...

Page 25: ...rts replacement on page 52 Removing or reinstalling the lift stand Your computer might come with a lift stand or a frame stand This section provides instructions on how to remove or reinstall the lift stand For information about the frame stand see Removing or reinstalling the frame stand on page 16 To remove or reinstall the lift stand do the following 1 Remove all media from the drives and turn ...

Page 26: ...crews that secure the lift stand Keep the three screws and put them aside You will need them when installing the lift stand Remove the lift stand from the computer Figure 7 Removing the lift stand 18 ThinkCentre User Guide ...

Page 27: ...nt go to Completing the parts replacement on page 52 Removing or reinstalling the rear I O assembly cover This section provides instructions on how to remove or reinstall the rear I O assembly cover To remove or reinstall the rear I O assembly cover do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical...

Page 28: ...to Completing the parts replacement on page 52 Removing or reinstalling the VESA frame cover To remove or reinstall the VESA frame cover do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the ...

Page 29: ...ices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 15 4 Remov...

Page 30: ...er piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 52 Installing or replacing a memory module Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy ...

Page 31: ...nent locations on page 11 5 Open the retaining clips If you are replacing an old memory module open the retaining clips and remove the old memory module as shown Figure 12 Removing the memory module 6 Insert the notched end 2 of the new memory module into the slot 1 Press the memory module firmly and pivot the memory module until it snaps into place Make sure that the memory module is secured in t...

Page 32: ...onfiguration information including passwords are lost An error message will be displayed when you turn on the computer Refer to the Lithium battery notice in the ThinkCentre Safety and Warranty Guide for information about replacing and disposing of the battery To replace the battery do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconne...

Page 33: ...cement on page 52 Replacing the hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the h...

Page 34: ...rd disk drive bracket properly to remove the hard disk drive out of the bracket 6 To install the new hard disk drive into the bracket flex the bracket and align pin 1 pin 2 pin 3 and pin 4 on the bracket with the corresponding holes in the hard disk drive Do not touch the circuit board 5 on the bottom of the hard disk drive Figure 17 Installing the hard disk drive into the bracket 26 ThinkCentre U...

Page 35: ...racket into the hard disk drive bay Press the handle of the hard disk drive bracket downward until it is secured by the two tabs 1 Figure 19 Installing the hard disk drive What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 52 Chapter 2 Installing or replacing hardware 27 ...

Page 36: ...ll media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer co...

Page 37: ...pport This section provides instructions on how to replace the heat sink CAUTION The heat sink might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the heat sink do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrica...

Page 38: ...5 Remove the fan duct by pressing the two tabs 1 inward and then pivoting the fan duct upward Figure 22 Removing the fan duct 30 ThinkCentre User Guide ...

Page 39: ...ing the heat sink 8 Position the new heat sink on the system board so that the four screws are aligned with the corresponding holes in the system board 9 Follow this sequence to install the four screws to secure the heat sink as shown in Figure 23 Removing the heat sink on page 31 a Partially tighten screw 1 then fully tighten screw 2 and then fully tighten screw 1 b Partially tighten screw 3 then...

Page 40: ...bles that are connected to the computer 2 Place a soft clean towel or cloth on the desk or surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 15 4 Remove the fan duct and the heat sink from the system board See Replacing the heat sink on page 29 5 Lif...

Page 41: ...op anything onto the microprocessor socket while it is exposed The socket pins must be kept as clean as possible Figure 24 Removing the microprocessor 7 Make sure that the small handle is in the raised position and the microprocessor retainer is fully open Chapter 2 Installing or replacing hardware 33 ...

Page 42: ... installation or replacement go to Completing the parts replacement on page 52 Replacing the WI FI card Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support Th...

Page 43: ...e system board 8 Install the two screws to secure the new WI FI card to the system board 9 Connect the two cables to the new WI FI card What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 52 Replacing the Bluetooth module Attention Do not open your computer or attempt any rep...

Page 44: ...gure 27 Removing the Bluetooth module 8 Position the new Bluetooth module into the computer front bezel and then press the new Bluetooth module downward until it is secured into place 9 Connect the new Bluetooth module cable to the system board See System board part and connector locations on page 12 10 Reinstall the rear I O assembly cover See Removing or reinstalling the rear I O assembly cover ...

Page 45: ... multi touch board and then lift the multi touch board off the computer main bracket Figure 28 Removing the multi touch board 7 Align the screw holes in the new multi touch board with those in the computer main bracket and then install the two screws to secure the multi touch board 8 Connect the new multi touch board cables to the system board and the multi touch screen See System board part and c...

Page 46: ...over on page 15 4 Locate the ambient light sensor in the computer See Component locations on page 11 5 Carefully remove the two screws 1 that secure the ambient light sensor and then lift the ambient light sensor out of the computer Figure 29 Removing the ambient light sensor 6 Disconnect the ambient light sensor cable from the system board 7 Align the screw holes in the new ambient light sensor w...

Page 47: ...and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 15 4 Locate the ExpressCard in the computer See Component locations on page 11 5 Careful...

Page 48: ...isconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 15 4 Remove the rear I O assembly cove...

Page 49: ...our computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the integrated camera with microphone Note The integrated camera with microphone is available only in some models To replace the integrated camera with microphone do the following 1 Remove all media from the drives and turn off all attach...

Page 50: ...he parts replacement on page 52 Replacing the microprocessor fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructio...

Page 51: ... microprocessor fan assembly off the system board Figure 33 Removing the microprocessor fan assembly 9 Position the new microprocessor fan assembly on the system board and align the three screw holes in the new microprocessor fan assembly with those in the system board 10 Install the three screws to secure the microprocessor fan assembly to the system board 11 Connect the microprocessor fan assemb...

Page 52: ...lace a soft clean towel or cloth on the desk or surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 15 4 Locate the card reader in the computer See Component locations on page 11 5 Disconnect the USB cable from the card reader 6 Remove the two screws t...

Page 53: ... or cloth on the desk or surface Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up 3 Remove the computer cover See Removing the computer cover on page 15 4 Remove the rear I O assembly cover See Removing or reinstalling the rear I O assembly cover on page 19 5 Locate the rear I O assembly See Component locations on page 11 6...

Page 54: ...des instructions on how to replace the right I O assembly To replace the right I O assembly do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Place a soft clean towel or cloth on the desk or surface Hold the sides of your comput...

Page 55: ...r remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician To replace the power supply do the following 1 Remove all media from the d...

Page 56: ...ter main bracket Install the four screws to secure the new power supply 11 Route the new power cord connector cable and then position the power cord connector bracket on the bottom of the computer main bracket 12 Align the two screw holes in the power cord connector bracket with those in the computer main bracket and install the two screws to secure the power cord connector bracket 13 Connect the ...

Page 57: ...e any media from the drives Then turn off all attached devices and the computer 2 Disconnect all power cords from electrical outlets 3 Locate the keyboard connector Note Your keyboard might be connected to a PS 2 keyboard connector 1 or a USB connector 2 Figure 38 Keyboard connectors 4 Disconnect the failing keyboard from the computer 5 Connect a new keyboard to the appropriate connector on the co...

Page 58: ...omputer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer To obtain a copy of the ThinkCentre Safety and Warranty Guide go to http www lenovo com support This section provides instructions on how to replace the mouse Replacing the PS 2 or USB mouse To replace the PS 2 or USB mouse do the...

Page 59: ...omputer 6 Reconnect all power cords to electrical outlets Replacing the wireless mouse To replace the wireless mouse do the following 1 Disconnect the USB dongle from your computer Then take away your failing wireless mouse 2 Remove the new wireless mouse from the package 3 Remove the USB dongle from the compartment of the new wireless mouse and correctly install the batteries for the mouse Then c...

Page 60: ...einstall the computer cover and reconnect cables To reinstall the computer cover and reconnect cables do the following 1 Make sure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer See Component locations on page 11 for the locations of various components in your computer 2 Make sure that the cables are routed correctly before reins...

Page 61: ...es the return of the defective Customer Replaceable Unit CRU Information about this will come with the CRU or will come a few days after the CRU arrives Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http www lenovo com support Installation instructions are provided in readme files with the device driver files Basic security features There...

Page 62: ...you are prompted to type the password The computer cannot be used until a valid password is typed in Refer to Chapter 4 Using the Setup Utility program on page 63 for more information Erasing lost or forgotten passwords clearing CMOS This section provides instructions on how to erase lost or forgotten passwords such as a user password To erase a lost or forgotten password do the following 1 Remove...

Page 63: ... 10 seconds Then turn off the computer by holding the power switch for approximately five seconds 7 Repeat step 1 through step 3 8 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 9 Close the computer cover and connect the power cord See Completing the parts replacement on page 52 Chapter 2 Installing or replacing hardware 55 ...

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Page 65: ... failed As a precautionary measure it is important to create recovery media as early as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recovery media might contain a boot medium and a data medium Your Microsoft Windows license permits you to create only one data medium so it is importa...

Page 66: ...rosoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive contents including the operating system data files software programs and personal settings You can designate where the Rescue and Recovery p...

Page 67: ...ion For more information about performing a recovery operation from the Rescue and Recovery workspace see Using the Rescue and Recovery workspace on page 59 Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected hidden area of your hard disk drive that operates independently from the Windows operating system This enables you to perform recovery operations ...

Page 68: ...e to the factory default settings click Restore your system and follow the instructions on the screen For more information about the features of the Rescue and Recovery workspace click Help Notes 1 After restoring your hard disk drive to the factory default settings you might have to reinstall device drivers for some devices See Installing or reinstalling device drivers on page 61 2 Some computers...

Page 69: ...cal drive as the first boot device Then insert the rescue disc into the optical drive and press Enter The rescue medium starts If you have created a rescue medium using a USB hard disk drive do the following to use the rescue medium 1 Attach the USB hard disk drive to one of the USB connectors on your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Startup...

Page 70: ...e device driver Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment do one of the following Use a rescue medium to start the Rescue and Recovery workspace See Creating and using a rescue medium on page 60 Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default s...

Page 71: ... program opens Note If a password has been set the Setup Utility program menu will not be displayed until you type the correct password For more information see Using passwords on page 63 Viewing or changing settings The Setup Utility program menu lists various items about the system configuration settings To view or change the settings start the Setup Utility program See Starting the Setup Utilit...

Page 72: ...o change any configuration settings you must use your administrator password Power on password After you have set a power on password using the Set Power On Password option a password prompt is displayed each time you turn on the computer You cannot use the computer until a valid password is typed in For more information about how to set a password see Setting changing or deleting a password on pa...

Page 73: ...s Esc several times 5 Press F10 to save the new settings and exit the Setup Utility program Notes a If you do not want to save the new settings select Exit Discard Changes and Exit b If you want to return to the default settings press F9 or select Exit Load Optimal Defaults Selecting a startup device If your computer does not start up from a device such as a hard disk drive or the disc in an optic...

Page 74: ... and exit the Setup Utility program Notes a If you do not want to save the new settings select Exit Discard Changes and Exit b If you want to return to the default settings press F9 or select Exit Load Optimal Defaults Exiting the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program main menu You might have to press Esc several times ...

Page 75: ...ter with a system program update disc or running a special update program from your operating system Lenovo might make changes and enhancements to the POST and BIOS When updates are released they are available as downloadable files on the Lenovo Web site at http www lenovo com Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files For mo...

Page 76: ...ower to your computer is interrupted while the POST BIOS is being updated flash update your computer might not restart correctly If this happens perform the following procedure commonly called Boot block Recovery 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected ...

Page 77: ...mputer cover and reconnect all cables and power cords that were disconnected See Completing the parts replacement on page 52 12 Turn on the computer to restart the operating system Chapter 5 Updating system programs 69 ...

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Page 79: ...the latest service and support telephone numbers from the Lenovo Support Web site at http www lenovo com support Symptom Action The computer does not start when you press the power switch Verify that The power cord is correctly connected to the rear of the computer and to a working electrical outlet The power indicator on the front of the computer is on The computer voltage matches the voltage ava...

Page 80: ... running the Windows operating system PC Doctor for Rescue and Recovery used when you cannot start the Windows operating system Notes 1 You can also download the PC Doctor for DOS diagnostic program from http www lenovo com support See PC Doctor for DOS on page 73 for detailed information 2 If you are unable to isolate and repair the problem yourself after running the programs save and print the l...

Page 81: ...OS You can also download the latest version of the PC Doctor for DOS diagnostic program from http www lenovo com support The PC Doctor for DOS diagnostic program runs independently of the Windows operating system Use the PC Doctor for DOS diagnostic program if you are unable to start the Windows operating system You can run the PC Doctor for DOS diagnostic program from a diagnostic disc that you c...

Page 82: ...owing 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to view the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debris away from the area 4 Check the surface on which you are using the mouse If you have a very intricate picture or pattern beneath the...

Page 83: ... you need to have the Adobe Reader program preinstalled on your computer If the Adobe Reader program has not been installed on your computer a message will be displayed when you attempt to view the PDF file and you will be guided through the Adobe Reader installation 2 The publication is available in other languages on the Lenovo Support Web site at http www lenovo com support 3 If you want to ins...

Page 84: ...nts tab or the Index tab or use the Search tab to find a particular word or phrase Safety and warranty The ThinkCentre Safety and Warranty Guide that came with your computer contains information about safety warranty service and support phone numbers CRUs and other notices and information resources Before using the information in this manual and the product it supports be sure to read and understa...

Page 85: ...o have the Adobe Reader program preinstalled on your computer If the Adobe Reader program has not been installed on your computer a message will be displayed when you attempt to view the PDF file and you will be guided through the Adobe Reader installation 2 The publication is available in other languages on the Lenovo Support Web site at http www lenovo com support 3 If you want to install a diff...

Page 86: ... might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www lenovo com support click Warranty and follow the instructions on the screen For technical assis...

Page 87: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 88: ...r limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited European conformance CE mark Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo Personal System 2 PS 2 Rescue and Recovery ThinkCentre ThinkVantage Microsoft Windows and Windows Vista are tradema...

Page 89: ...ng 61 diagnostic programs troubleshooting 71 diagnostics programs using 77 DisplayPort out connector 10 documentation using 77 drivers device 53 E environment operating 5 Ethernet 2 Ethernet connector 10 exiting Setup Utility program 66 expansion 2 ExpressCard replacing 39 external options installing 15 F features 1 flashing the BIOS 67 frame stand 16 removing 16 G getting help 75 information 75 s...

Page 90: ...ng a POST BIOS update failure 68 software 57 recovery boot block 68 operations backup and 58 problems solving 62 recovery media creating and using 57 reinstalling device drivers 61 removing computer cover 15 replacing ambient light sensor 37 battery 24 Bluetooth module 35 card reader 44 ExpressCard 39 hard disk drive 25 heat sink 29 integrated camera with microphone 41 internal speakers 40 micropr...

Page 91: ... trademarks 80 troubleshooting basic 71 troubleshooting diagnostic programs 71 U updating flashing the BIOS 67 system programs 67 updating flashing the BIOS 68 USB connector 10 using a rescue medium creating and 60 diagnostic programs 77 documentation 77 other services 78 passwords 63 Setup Utility program 63 V VESA frame 21 removing 21 VGA IN connector 10 video subsystem 1 viewing and changing se...

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Page 94: ...Part Number 89Y8034 Printed in USA 1P P N 89Y8034 89Y8034 ...

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