13
Brightness
: adjust display brightness
Color
:
adjust display brightness
Note
:the frame will enter into calendar interface when the cursor stayed still iamge/music/video
interface for longer than around7 mintues.
Frequently asked questions
1) Q: Why do my images take so long to load?
A: Generally the higher the resolution of the image, the longer it will take to load. Resizing your
images to a lower resolution will quicken the processing time.
2) Q: What is the best picture resolution displayed on the screen?
A: The frame’s best resolution is 800 x 600
3) Q: How can I get my videos to play on the frame?
A: Please ensure that your video files are in a compatible format. This product will play MPEG
1/2/4 , DivX (except V3.11) encoded
4) Q: How do I store music files?
A: First, use a personal computer and popular audio editing software to convert your music to
MP3/WMA/OGG formats.The Digital Picture Frame will only play MP3/WMA/OGG files so all
Windows Media Player™ and/or iTunes™ files will have to be converted first. You can use a
card reader or your digital camera to transfer those files to your memory card.
5) Q: Does the Digital Picture Frame have built-in memory?
A: Yes. The Digital Picture Frame has 128 internal memory to store your files.
6) Q: How come the Digital Picture Frame does not show some of my images?
A: The Digital Picture Frame is designed to show images following the same camera industry
standards format as digital cameras. This format is a JPEG/ BMP/GIF/TIFF/PNG format images,
such as web images, scanned images, or images in RAW format, are not stored according to
camera industry standards and therefore cannot be displayed correctly on the Digital Picture
Frame. Please use your PC applications to convert such images into standard JPEG/BMP/GIF/
TIFF/PNG format before viewing them on the Digital Picture Frame. If the photo is worked as
photo shop, please ensure that the JPEG/BMP/GIF/TIFF/PNG is saved as baseline standard
and NOT progressive.
7) Q: If I keep showing the same image for a long time, will it damage the LCD screen?
A: No. The Digital Picture Frame can display the same image continuously for a long time. But it
is recommended not to show the same image continuously for more than 1 month.
Troubleshooting
Symptom
Cause
Corrective Actions
Digital Picture
Frame doesn’t
power on
The power
connector to
the unit is not
securely
inserted.
Make sure you connect the AC adapter to the frame
properly. When you connect the AC adapter to the frame
and power up the unit, even without a memory card, you
should see a blank screen. If you don’t see the lit screen,
check if the power is connected to the Digital Picture Frame
and make sure it is securely attached.
