Problem
Possible Cause/Possible Solution
Data can not be read at
PC
Maybe the storage device you are using is partitioned. Android
automatically uses the first partition. Sometimes this can not be
displayed if there are several partitions.
Use storage devices with one partition and without boot
partition only (e.g. EFI)
Display stays black
1. Check if the HDMI cable is properly connected
2. Check the power supply
3. Is a mouse connected? If a mouse is connected, this will
set the smartphones display to inactive
4. Supports the display 1080p?
5. Put the smartphone into the docking station again
Display error
1. Check if the HDMI cable is properly connected
2. Disconnect external storage devices with separate power
supply
3. Put the smartphone into the docking station again
Picture just in upright
format
For an output in landscape format a USB mouse has to be
connected.
No audio
To activate audio output a HDMI display has to be connected.
If the problems cannot be solved, please don't hesitate to contact us.
FCC Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures: - Reorient or relocate the receiving antenna. -
Increase the separation between the equipment and receiver. - Connect the equipment into an
outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an
experienced radio/TV technician for help.
