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Voyager Q

USER GUIDE

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Summary of Contents for voyager q

Page 1: ...Voyager Q USER GUIDE ...

Page 2: ...ements 1 1 2 PC Requirements 1 1 3 Supported Drives 1 2 PACKAGE CONTENTS 1 3 TOP VIEW 1 4 REAR VIEW 1 5 ABOUT THIS MANUAL 2 DEVICE SETUP 3 2 1 POWER AND COMPUTER CONNECTION 2 2 DRIVE CONNECTION 3 SUPPORT RESOURCES 4 3 1 FORMATTING 3 2 CONNECTIVITY NOTES 3 3 TROUBLESHOOTING 3 4 ABOUT DATA BACKUP 3 5 CONTACTING TECHNICAL SUPPORT ...

Page 3: ...ONTENTS INTRODUCTION 1 1 1 Mac Requirements eSATA OS X 10 2 or later FireWire 400 800 OS X 10 2 or later USB 2 0 OS X 10 2 or later USB 3 0 OS X 10 6 or later 1 1 MINIMUM SYSTEM REQUIREMENTS 1 1 2 PC Requirements Windows XP or later Voyager Q Power Supply and cable eSATA cable FireWire 800 cable FireWire 400 cable USB 3 0 cable ...

Page 4: ... Power input 2 USB 3 0 Micro B port 3 eSATA 3 0Gb s port 4 FireWire 400 1394a port 5 FireWire 800 1394b ports 1 2 3 4 6 5 1 2 3 4 5 1 5 ABOUT THIS MANUAL Firmware images and descriptions may vary slightly between this manual and the unit shipped Functions and features may change depending on the firmware version Please visit the product webpage for the most recent product specifications ...

Page 5: ...ter 2 2 DRIVE CONNECTION 1 Make sure that the Voyager Q is turned off by checking the blue power LED If the LED is illuminated press the power button once to turn off the Voyager Q 2 Install a 2 5 or 3 5 SATA hard drive or solid state drive SSD into the top of the Voyager Q as shown in the pictures below Make sure that the SATA connector on the drive lines up with the SATA connector in the Voyager...

Page 6: ... than 2TB the operating system needs to support large volumes e g Windows Vista or Mac OS X 10 4 and above 3 3 TROUBLESHOOTING Begin your troubleshooting by verifying that the power cable is connected to the Voyager Q and to a power source If the power cable is connected to a power strip make sure that the power switch on the strip is turned on Then simply verify that both ends of your cables are ...

Page 7: ...p or on another external storage unit Any data loss or corruption while using the Voyager Q is the sole responsibility of the user and under no circumstances will NewerTech be held liable for compensation or the recovery of any lost data 3 5 CONTACTING TECHNICAL SUPPORT 8AM 8PM CT Monday Friday 9AM 4PM CT Saturday 800 275 4576 North America only 1 815 308 7001 International Live chat is available ...

Page 8: ...proper anti static precautions while performing the installation of your hard drives into this drive enclosure Failure to do so can cause damage to your drive mechanisms and or the hard drive enclosure Read this user guide carefully and follow the correct procedures when setting up the device Do not attempt to disassemble or modify the device To avoid any risk of electrical shock fire short circui...

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