4
TROUBLESHOOTING
Does the system work more reliably at close range (without obstructions)?
In an indoor environment, the wireless controls have a typical range of 30-150 feet. If there are obstructions and/or noise interference
the range will be less than the typical range.
Consider Factors Affecting the Environment:
The range can be reduced by metal objects (metal decreases the effectiveness of RF transmission). Switches also go into a reduced
range mode when in programming (under 15 feet)
• Identify nearby metal, concrete and other objects possibly affecting signal strength
• If possible, try relocating the device (even slightly) away from obstructions to improve the system performance.
Does the system work better at certain times of the day?
• Look for pieces of equipment that may affect wireless performance when they are ON
• Noise interference can be either line noise (from motors) or Radio Frequency (RF)
Product performance:
• To isolate any variation in product performance replace one piece of hardware at a time
• If the above steps do not resolve the problem call technical support at: 800.879.8585.
Load does not turn
ON
or
OFF
:
• If load does not shut off automatically, enter configuration mode to check settings for the load (if in manual mode switch to auto
mode). If you cannot switch then sensor is not paired to load.
• If load does not turn on/off from remote switch, check pairing of the switch to the load. (See pairing devices.)
BINDING AND UNBINDING A SELECTED BUTTON FROM A RECEIVER LOAD
By default the Wall Switch buttons are bound to the loads. On a single button switch, the button will be bound to the wired load. On a
two button switch, the top button #1 will be bound with Load #1, and the bottom button #2 will be bound with Load #2. To change the
default binding follow these steps:
Enter configuration mode by pressing and holding the “Configuration” Button “C” for approximately 3 seconds and release:
• The green LED’s on the Wall Switch should be ON to indicate it is now in
Configuration mode.
• Load #1 should be ON, and Load #2 (if using a two button switch) should be
OFF.
• Use the Configuration mode button to select the buttons to bind or unbind from
the loads (if using a two button switch).
• Press the Configuration Button “C” once, Load #1 should now be OFF, and
Load #2 should be ON.
• Continue pressing the Configuration Button “C” to select the load to bind or
unbind.
• By pressing the switch button you can toggle the button from being bound or
unbound to the load that is currently ON.
• A bound button should have a solid blue LED ON while an unbound button
should have a dim Blue LED ON.
• To exit configuration mode, press and hold the Configuration Button “C” for 3
seconds until the green LED’s turn OFF.
IMPORTANT: Loads can only be bound one at a time.
NOTE:
A single switch button can be bound with 2 loads, or two switch buttons can
be bound with a single load. You can have a load bound to one button, both
buttons or no buttons.
There is no restriction on how the button can be bound to loads. For example,
button #1 can be bound to Load #2 and button #2 can be bound to Load #1 using
a two switch button. A single switch button can also be bound to more than one
load. All buttons may also be unbound from the loads for applications where it is
desired to disable the buttons from controlling the loads. Note, that if this is desired,
the switch can still control the loads by the use of a remote device or the use of the
EOPC-100 Occupancy Sensor.
“Load 1 Status”
Blue LED ON
“Load 2 Status”
Blue LED Off
Configuration
Button
EOSW-112
“Load 1 Status”
Blue LED OFF
“Load 2 Status”
Blue LED ON
Configuration
Button
EOSW-112
