Troubleshooting
What is it doing?
Possible causes
Check and correct
The microphone is
unresponsive.
The drop cable is not fully
seated at one end, or is bad.
Check the cable for correct pin-out and
continuity.
The cable from the ceiling box
to the PoE+ switch is not
connected, or is bad.
Verify that the cable is connected to the
switch.
The connected speaker is
unresponsive.
The cable from the ceiling box
to the speaker is not fully
seated at one end, or is bad.
Check the cable for correct pin-out and
continuity.
The amp is not paired to the
host device.
Use the Dante Controller application to
pair the amp with the host device.
The Dante Controller
application cannot locate the
microphone or the amp
The cable from the ceiling box
to the EasyIP Switch is not
fully seated at one end, or is
bad.
Check the cable for correct pin-out and
continuity.
The Vaddio Deployment Tool
cannot locate the microphone
or the amp.
EasyIP audio devices are not
available through the Vaddio
Deployment Tool.
Use the Vaddio Dante Interface
Application to locate the microphone.
Participants at the far end
report no audio.
The microphone is muted.
If the indicator light on the microphone
is on, it is muted. Unmute it from the
device that controls it.
The microphone is not paired
to the host device.
Use the Dante Controller application to
pair the microphone with the host
device.
Use, Storage, and Care
Keep this device away from food and liquids. Do not attempt to take this product apart. There are no
user-serviceable components inside. Do not operate or store the device under any of the following
conditions:
n
Temperatures above 104° F (40° C) or below 32° F (0° C)
n
High humidity, condensing or wet environments
n
Inclement weather
n
Severe vibration
n
Inside a particle accelerator
n
Dry environments with an excess of static discharge
Complete Manual for the EasyIP CeilingMIC/AMP D Network-Connected Amplifier and Overhead Microphone
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