6.4 Range Test Mode
Press the
⚫
Power button to enter Control Mode then press and hold
until the unit
announces “
add radio device
” then release. Press
again and the unit will announce
“
range test mode
”
then press
⚫
to confirm. The
and
⚫
buttons will be flashing.
Go to all extremes of the home and press the Pendant or Fall Detector, the Reach IP
will respond with a beep and the button will flash green if the signal is received. Press
to exit the mode and the unit will announce the next function.
6.4.1 GSM Signal Strength Indication
During Range Test Mode the Status LED will indicate the GSM signal strength, see table
below;
GSM Signal Strength
RSSI
Status LED
High
21-31
Solid Green
Good
11-20
0.1 Sec Flashing Green
Low
1-10
0.5 Sec Flashing Green
No Signal
0
Not Lit
6.5 Delete Radio Devices
Press the
⚫
Power button to enter Control Mode then press and hold
until the unit
announces “
add radio device
” then release.
Repeatedly press
until the unit
announces
“
delete radio devices
”
then press
⚫
to confirm. Activate the radio device to
be removed and a beep will be heard. Press and hold
⚫
until a beep is heard, and the
unit will announce the next function.
6.5.1 Deleting ALL Radio Devices
Press the
⚫
Power button to enter Control Mode then press and hold
until the unit
announces “
add radio device
” then release. Repeatedly press
until the unit
announces “
delete radio devices
” then press
⚫
to confirm. Press and hold
⚫
until a
beep is heard then release. Press and hold
⚫
again until a beep is heard, and the unit
will announce the next function.
6.6 Home/Away Activity Function
Press the
⚫
Power button to enter Control Mode then press and hold
until the unit
announces “
add radio device
” then release. Repeatedly press
until the unit
announces “
home away activity function
” then press
⚫
to confirm. The unit will
announce its current state;
“
function is disabled
”
or
“
function is enabled
”
. To change
the setting press and hold
⚫
until the unit announces the new state, the unit will then
announce the next function. Note: if enabled the
Function Button is used in idle
mode to toggle Home/Away mode.
7.0 Error Indications
An error is indicated by a
“
blurp
”
or a voice message
; e.g. “
power disconnected
” or
“
GSM network failure
”. This
will repeat every 2 minutes until the problem is resolved
or the
button is pressed to silence the warning. Errors are also indicated on the
Status LED, see the table below;
Status LED
Possible Reason Suggested Action
Solid Green
No GSM
network signal
Check GSM network signal strength
Flashing Red
Mains failure
Check mains supply and/or AC adapter
connection
Solid Amber
Battery failure
or not charging
Check/replace battery
Flashing
Green/Red/Amber
Radio
Interference
Check interfering radio sources. Move
DECT phones, Wi-Fi Routers etc. at
least 1 metre away from the Reach IP
8.0 Switching the Reach IP Off
The Reach IP uses very little power and should always be left switched on. If the unit is
being removed and stored for a prolonged period, then it should be switched off.
Press and hold the
⚫
Power button until all 3 front buttons and the Status LED flash
once then release; the unit is now switched off.
9.0 Personal Recipient Mode
If the Reach IP is programmed in Home Phone mode for a Personal Recipient to answer
the call, they simply answer it as they would a normal incoming voice call and speak
directly to resident. When finished, they need to press 6 on the keypad to end the call.
10.0 Important Information
It is very important to read and understand this section before use.
Keep these instructions in a safe place for future reference.
10.1 Use & Maintenance
•
Operating Temperature Range: +5 to +45°C
•
Do not expose to direct sunlight.
•
Keep away from dust, moisture and dirt.
•
Do not drop, knock, twist or shake the device.
•
Do not warm up the device or use it near a fire.
•
Do not damage the unit or its parts, if damaged contact your supplier immediately.
10.2 Cleaning
•
The Reach IP must be disconnected from the mains supply before cleaning.
•
All parts in the Reach IP kit can be cleaned with a mild soap solution and a damp
cloth. Dry with a soft dry cloth.
•
Strong chemicals and other harsh substances must not be used when cleaning or
handling the parts in the Reach IP kit.
•
After cleaning, confirm that the unit works properly by making a test alarm call to the
Alarm Receiving Centre.
10.3 Safety Notes
•
Read instructions before use.
•
Always test the product as per the instructions before use.
•
Always check the function of the product after making changes to settings.
•
This product may not be suitable for all persons and should not be a substitute for
the routine visual monitoring by a Carer.
•
Test the product regularly and replace when necessary.
•
Do not integrate with other systems other than those specified by the manufacturer.
•
Always keep the product dry, exposure to excessive moisture can cause malfunction.
•
This product will not cause electromagnetic disturbances under normal working
conditions.
•
This product can be placed near other products or devices as long as mechanical
vibration is not present.
•
Remove the battery if the unit is to be out of use or stored for an extended period.
10.4 Disposal
The crossed-out wheelie bin symbol on the product indicates it is classed as
Electrical or Electronic Equipment and should not be disposed of in commercial
waste at its end of life.
The Waste of Electrical & Electronic Equipment (WEEE) Directive (2012/19/EU) has
been put in place to recycle products using the best available recovery and recycling
techniques to minimize impact on the environment, treat hazardous substances and
avoid increased landfill. For product disposal please contact your supplier to check the
terms and conditions of the purchase contract. Always ensure this product is not
mixed with commercial waste for disposal.
11.0 Specification
•
Reach IP complies with the Social Alarm Standard: EN 50134-3:2012
•
Dimensions: 120mm x 187mm x 38mm (HxWxD)
•
Weight: 455 grams (exc PSU)
•
Pendant/Fall Detector Frequency: 869.2125MHz
•
Max transmission power:
50.000 μ
V/m
•
Protocols: TS 50134-9 (SCAIP), BS8521 & TT92
•
Power Supply: 100-240VAC 50/60Hz <5 Watts
•
AC Adapter Type: KSAS0050500100D5D (5V DC 1.0A Rated)
•
Battery Type: 3.6V NiMH 1000mAh
•
Part No. ZSA800: Reach IP with Pendant
•
Part No. ZSA801: Reach IP with Fall Detector
12.0 EU Declaration of Conformity
Changes or modifications not expressly approved by the party responsible for
c
ompliance could void the user’s authority to operate the equipment.
This device complies with EMC Emissions & Immunity Standards;
EN 61000-6-3:2007+A1:2011
EN 50130-4:2011+A11:2014
Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This device complies with the Radio Equipment Directive;
ETSI EN 300 220-3-1 V2.1.1 (2016-12)
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment can generate, use and radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures;
•
Re-orientate or relocate the device
•
Increase the separation between the equipment and receiver
•
Connect the equipment into a Mains outlet on a circuit different from that to which
the receiver is connected
•
Consult the supplier or an experienced radio/TV technician for help
Chris Dodd
Managing Director, Legrand Assisted Living & Healthcare UK.
Tynetec is a business unit of Legrand Electric Ltd,
Unit 10 Cowley Road, Blyth Riverside Business Park,
Blyth, Northumberland, NE24 5TF, UK.
Tel:
+44 (0) 1670 352371
Web:
www.tynetec.co.uk
Doc No. FM0802 V1.08
