●
Headboard may be too close to the edge of the mattress. Verify a 1.5"
(38.1mm) to 2" (50.8mm) distance between headboard brackets and
mattress. Adjust if required.
●
Elevate the head or foot section a short distance (with the remote control)
to realign the lift/lower mechanisms with the base support platform.
6. In case of Excessive motor noise
●
Verify that base is not positioned against a wall, nightstand, or other object
that may cause vibration or noise.
●
Verify headboard brackets were removed during installation. Remove
headboard brackets if still attached to the underside of base.
●
If base is located on hard surface flooring, place carpet pieces or rubber
caster cups under each leg or caster of the base. (See accessory sheet for
rubber caster cup order information.)
●
If adjustable base is installed over a bed frame, verify massage motors are
not causing bed frame (or bed frame components) to vibrate.
●
Verify that headboard attachment hardware is tightened firmly (if used).
●
Verify leg extensions are tightened firmly (if used).
●
Verify there is nothing under the base that could cause noise during
adjustable base operation.
●
If air mattress is being used, check to see if the pump is the source of the
noise.
7. Remote control operation is being interfered with by other wireless control
sources in home.
A.
Unplug base from electrical power source and remove batteries from remote
control. Reinstall batteries and press any button on the remote control to
re-establish communication.
8. Adjustable bed base will not function after motor replacement.
A.
If base is on its side, turn right-side-up. Safety switch may be engaged,
preventing base from functioning.
