9
Troubleshooting
Symptom
Cause
Corrections
Water leaks from
the bottom of
coffee maker.
There is too much
water in the drip tray.
Please clean the drip
tray.
The coffee maker is
malfunctioning.
Please contact the
authorized service
facility for repairing.
Acid (vinegar) taste
exists in Espresso
coffee.
The coffee maker has
not been cleaned
correctly after cleaning
mineral deposits.
Clean coffee maker per
the instructions in
“before the first use”
for several times.
The coffee powder is
stored in a hot, wet
place for a long time.
The coffee powder
turns bad.
Please use fresh coffee
powder, or store unused
coffee powder in a cool,
dry place. After opening
a package of coffee
powder, reseal it tightly
and store it in a
refrigerator to maintain
its freshness.
The coffee maker
cannot work any
more.
The power outlet is not
plugged well.
Plug the power cord
into a wall outlet
correctly, if the
appliance still does not
work, please contact
the authorized service
facility for repairing.
The steam cannot
froth.
The ready indicator is
not illuminated.
Only after the ready
indicator is illuminated,
the steam can be used
to froth.
The container is too
big or the shape does
not fit.
Use a high and narrow
cup.
You have used
skimmed milk
Use whole milk or
half-skimmed milk
