Learning by Questions K802L Tablet
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It is important to consider how your school wishes to manage the LbQ tablets. Many schools have existing policies and
procedures for managing tablets, but some may not. There are a multitude of ways you can do this, for example:
● Use of Android profiles
A school is able to create multiple profiles on each tablet. Many schools use this to create an ‘admin’ profile and a ‘pupil’
profile. The admin profile is then protected via a PIN and the pupil profile is restricted as to which apps and features it can use.
We provide further guidance on doing this in a separate document.
● Mobile Device Management (MDM) software
There are many products on the market that can help you best manage your devices, however these come at a further cost.
These types of software are far more flexible with many more features than using Android profiles, and can even manage
devices en masse and remotely, greatly improving the workflow. Examples of MDM software include:
● Gsuite for Education Enterprise
● Cisco Meraki
● Radix Viso
● MobileIron EMM
● Microsoft Intune
Device Management
Your LbQ tablets are covered by a three year advanced replacement warranty. What this means is that if you have a problem
with a faulty device, you simply email us at [email protected] with a description of the issue and the serial number of the
device and we will send out a replacement, along with the packaging to return your device. The serial number is located on
the back of the device near the bottom. This warranty only covers faulty devices. If you have a device with physical damage or
need to replace a lost unit, please contact us to purchase a replacement:
Email: [email protected]
We want you to have the best possible experience using Learning by Questions, so if you have any issues or require support,
you can contact us at [email protected]. We can remotely support you with the use of the platform, tablets, cabinets and even
give advice on WiFi configuration or Mobile Device Management, although all decisions and implementations of these are the
responsibility of the school.
We also offer an onsite support or training service although these are chargeable services. To find out more about onsite
technical support with our network experts, contact
To find out more about our onsite training services, contact
The LbQ Technical Guidance page is located at:
https://www.lbq.org/TechnicalGuidance
Support
