9
TROUBLESHOOTING
If for some reason the unit stops working or malfunctions,
please follow these steps:
1. Please turn the unit
OFF
.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace
the batteries.
4. Turn the unit
ON
. The unit will now be ready to use again.
5. If the unit still does not work, install a brand new set
of batteries.
IMPORTANT NOTE:
If the problem persists, please call our Consumer Services
Department at
1-800-701-5327
in the U.S. or email support@
leapfrog.com. Creating and developing LeapFrog
®
products is
accompanied by a responsibility that we take very seriously. We
make every effort to ensure the accuracy of the information,
which forms the value of our products. However, errors
sometimes can occur. It is important for you to know that we
stand behind our products and encourage you to contact us
with any problems and/or suggestions you might have. A service
representative will be happy to help you.