59
Step 5:
Check the power supply voltage monitor, especially the power supply
115 V/230 V switch.
No Video
Use the following steps for troubleshooting your system configuration.
Step 1:
If you have no video, remove all the add-on cards and cables.
Step 2:
Check for shorted connections, especially under the motherboard.
Step 3:
Check the jumpers’ settings, clock speed, and voltage settings.
Step 4:
Use the speaker to determine if any beep codes exist.
Step 5:
If you are a system integrator, VAR or OEM, a POST diagnostics card is
recommended. For port 80h codes.
7.3. Technical
Support
In the event of not finding the solution for your problem, please contact our
technical support staff, or E-mail to <[email protected]>, with the following
information:
Product name:
It will be easier for our staff to answer your question if you know
the name of the product. The name of the product is displayed during system
booting.
Software driver version:
We are updating the version of utilities and drivers from
time to time, so it will be a great help for us to understand where the problem lies
in. The version number is printed on the diskette label.
Motherboard manufacturer, BIOS version and chipset:
It is important to know
who manufactured your motherboard, which system BIOS are you using, and
what types of chipset are being used on your motherboard.
Computer type and speed:
The type of processor you are using and its speed.
Monitor manufacturer and model:
Please advise the type and supporting mode
of the monitor you are using.
Detailed description of your problem:
Please describe in detail all the
problems you encountered, including the kind of software and hardware you are
using, and the contents of your system files.
7.4. FCC
Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
y
This device may not cause harmful interference.
y
This device must accept any interference received, including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to Part 15 of FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
