Care and Maintenance
Your LDG balun is essentially maintenance-free; just be sure to observe the power limits
discussed in this manual. Avoid getting the balun wet, unless you have waterproofed it as
discussed above. The outer case may be cleaned as needed with a soft cloth slightly dampened in
household cleaning solution. LDG strongly recommends that you use a good quality, properly
installed lightning arrestor in the antenna lead.
Technical Support
We are happy to help you with your LDG balun. Telephone technical support is available at 410-
586-2177 weekdays from 9 am to 5 pm Eastern Time. Inquiries by Fax at 410-586-8475 are
welcome, and prompt e-mail support is available at [email protected].
Warranty and Service
Your LDG balun is warranted against defects in parts or workmanship for one year from
purchase. The warranty does not cover damage due to abuse or exceeding specifications. This
warranty applies to the original purchaser only; it is not transferable. A copy of the receipt
showing the purchaser’s name and the date of purchase must accompany units returned for
warranty service. All returns must be shipped to us pre-paid; we will not accept units with
postage due. A return form is provided on our web site for your convenience.
If you need to return your LDG balun to us for service, package it carefully, keeping in mind that
we will re-use your packaging to return the unit to you. A self-addressed return-shipping label,
while not required, will help insure speedy and accurate delivery of your repaired unit. Include a
full description of the problem, along with your name, address and a phone number or e-mail
address where we can reach you with any questions. Repairs average about 2 to 4 weeks.
We will be glad to service your balun after the warranty period has ended. We will notify you of
repair charges by phone or e-mail, and bill you after repairs are completed.
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