Insight
TM
Mowers
The Lawn-Boy No-Worry Warranty
A Two-Year Full Warranty (Limited Warranty for Commercial Use)
Conditions and Products Covered
Lawn–Boy Inc. and its affiliate, Lawn–Boy Warranty Company, pursuant to an agreement between them, jointly promise to repair any Lawn–Boy product used
for residential purposes* if defective in materials or workmanship or if it stops functioning due to the failure of a component. The following time periods apply
from the date of purchase:
Products
Warranty Period
•
Mowers and Accessories
2 year full warranty
•
Batteries
1 year full warranty
This warranty covers the cost of parts and labor, but you must pay transportation costs. This warranty applies to all Insight Mowers.
Limited Warranty for Commercial Use
Lawn–Boy Walk Power Mowers used for commercial, institutional, or rental use are warranted for 45 days against defects in materials or workmanship.
Components failing due to normal wear are not covered by this warranty.
Items and Conditions Not Covered
There is no other express warranty. This express warranty does not cover the following:
•
Cost of regular maintenance service or parts, such as filters, fuel, lubricants, oil changes, spark plugs, air filter, blade sharpening, worn blade, cable/linkage
adjustments, or brake and clutch adjustments
•
Any product or part which has been altered or misused or required replacement or repair due to accidents or lack of proper maintenance
•
Repairs necessary due to improper battery care, electrical supply irregularities, or failure to properly prepare the mower prior to any period of non-use over
three months
•
Pickup and delivery charges
•
Operational misuse, neglect, or accidents
•
Repairs or attempted repairs by anyone other than an Authorized Lawn–Boy Service Dealer using Lawn–Boy approved parts.
If you are having difficulty starting your unit, please check the
Operator’s Manual
to ensure that you are using the correct starting procedures. This can save an
unnecessary visit to a Service Dealer.
Owner Responsibilities
You must maintain your Lawn–Boy product by following the maintenance procedures described in the
Operator’s Manual
. Such routine maintenance, whether
performed by a dealer or by you, is at your expense.
Instructions for Obtaining Warranty Service
If you think that your Lawn–Boy product contains a defect in materials or workmanship follow this procedure:
1
.
Contact any Lawn–Boy Authorized or Master Service Dealer to arrange service at their dealership. To locate a dealer convenient to you, refer to the Yellow
Pages of your telephone directory (look under “Lawn Mowers”) or access our website at www.Lawn–Boy.com. You may also call our Lawn–Boy Customer
Care Department toll free at 866–216–6032 (U.S. customers) or 866–216–6031 (Canada customers).
2
.
Bring the product and your proof of purchase (sales receipt) to the Service Dealer.
3
.
If for any reason you are dissatisfied with the Service Dealer’s analysis or with the assistance provided, call us toll free at the numbers above or write us at:
Customer Care Department, Consumer Division, Lawn–Boy Warranty Company, 8111 Lyndale Avenue South, Bloomington, MN 55420-1196.
General Conditions
All repairs covered by these warranties must be performed by an Authorized or Master Lawn–Boy Service Dealer using Lawn–Boy approved replacement
parts. Repair by a Lawn–Boy Service Dealer is your sole remedy under these warranties.
Neither Lawn–Boy Inc. nor Lawn–Boy Warranty Company is liable for indirect, incidental, or consequential damages in connection with the use of
the Lawn–Boy products covered by these warranties, including any cost or expense of providing substitute equipment or service during
reasonable periods of malfunction or non-use pending completion of repairs under these warranties.
Some states do not allow exclusions of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above
exclusions and limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.
Countries Other than the United States or Canada
Customers who have purchased Lawn–Boy products exported from the United States or Canada should contact their Lawn–Boy Distributor (Dealer) to obtain
guarantee policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor’s service or have difficulty obtaining guarantee
information, contact the Lawn–Boy importer. If all other remedies fail, you may contact us at Lawn–Boy Warranty Company.
* Residential purposes means use of the product on the same lot as your home. Use at more than one location is considered commercial use, and the
commercial use warranty would apply.
Part No. 374–0077 Rev. –
