KLIX
®
Operator’s Manual
Page 24
11. Troubleshooting
Product label light is not
illuminated.
•
Check the relevant stack is not empty of
cups.
•
If the stack of cups is full, check that the
cups are not damaged. Remove any
damaged cups and replace in stack.
•
See ‘water heating fault’ and follow
instructions.
•
Machine may be in ‘Power Save Mode’,
press any product label to reactive machine.
Machine not accepting
coins.
•
Clean coin mechanism. Follow the
instructions found on the Cleaning
instruction label inside the machine door.
•
Check for obstructions around the cash box.
•
Check that cash box is not full. (See section
4.5 Emptying the cash box).
•
Machine may be set in Free mode. Check the
Free/Pay mode switch (refer to Key Internal
Components of the Momentum / Element
diagram for switch location) is on Pay.
•
Contact Lavazza Professional Customer
Service department.
11.1 General
Sorry, Machine out of order.
Check message on display - see table 11.3
Additional messages may be shown when the
door is opened.
‘Please take your drink’ or
‘Please remove cup’.
Remove cup or other obstruction from delivery
drum.
Water heating.
If the machine has just been switched on, wait
for approximately 20 minutes for the water to
reach its correct temperature.
For hot and cold drink machines, only cold drinks
will be available during heat up and therefore
only cold drink labels will be lit up.
11.2 Message on Display
