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SIM Card 
Error 

Dirt on the metal surface of an SIM card. Use clean cloth to 
wipe the metal touch point on an SIM card. 
The SIM card is not installed. 
The SIM card is damaged. Please contact your network 
service provider. 

Unable to dial 
out 

Please confirm if you pressed the dial key after dialing. 
Please confirm if calling is forbidden because of default 
settings. 
Please confirm if the SIM is valid. 
Please confirm if the call barring is set. 
Please confirm if the fixed dial function is set. 

Callers unable 
to contact you 

Please confirm if the mobile phone is on and connected 
with the network. 
Please confirm if calling is forbidden because of defaulting. 
Please confirm if the SIM card is valid. 
Please confirm if the call barring is set. 

Unable to 
charge handset 

Poor contact. Please check if the plug is connected well. 
Please confirm if the environment temperature is within the 
range of 0ºC ~40ºC while charging. 
The battery or charger is damaged. You need to replace it. 

Unable to set 
some functions 

Wrong operation. 
The network provider does not support the function, or you 
have not applied for it. 

Note: 

If the instruction above cannot help you solve problems, please note: 

Mobile phone model and serial number 
Specific content of warranty 
Clear statement of problems 
Then contact your local dealer or a LAVA authorized service center in your area.

 

5. Safety Information and Notices 

5.1. Emergency call 

If any emergency arises, dial 112 (or other emergency call number) for emergency 
help. 

Note

 

Due to the nature of cellular networking, the success of emergency call is not 

guaranteed. 

5.2. For your safety 

 

Switch off the phone in hospitals and aircraft. Obey any restrictions. Wireless 
devices can affect the medical treatment and cause interference in aircraft. 

Summary of Contents for iris X5 4G

Page 1: ...I User Manual iris X5 4G ...

Page 2: ...d the Battery 2 2 2 Inserting Micro SD card 3 2 3 Unlock the phone 3 2 4 Custom gesture 4 2 6 Using the Touch screen 5 2 7 Switch On Off 5 2 8 Unlock SIM Card 6 2 9 Connection to Network 6 2 10 Charging the Battery 6 3 Basic Function 7 3 1 Make Calls 7 3 2 Answer Calls 8 3 3 Phone 8 3 4 Contacts 8 3 5 Messages 8 3 6 Email 9 ...

Page 3: ... 13 Sound Recorder 11 3 14 Gallery 11 3 15 File Manager 11 3 16 SIM Toolkit 11 3 17 Downloads 11 3 18 Backup and restore 11 3 19 Phone booster 11 3 20 Settings 11 4 Frequently Asked Questions and Troubleshooting 16 5 Safety Information and Notices 17 5 1 Emergency call 17 5 2 For your safety 17 ...

Page 4: ...ther cause The contents of this manual are subjected to change without notice Protect our environment We strive to produce products in compliance with global environmental standards Please consult your local authorities for proper disposal Note User Manual is just to guide the users about the functionality of the phone It is not a certificate of technology Some functions may vary due to modificati...

Page 5: ...operating information needed Status Icon Description Signal indicator for SIM Using headset Mute Vibration mode Alarm Background playing Bluetooth on Modem connecting 2 GETTING STARED Please read the safety instructions in the Safety Information and Notices section before use 2 1 Inserting the SIM card and the Battery iris X5 4G is a dual SIM mobile phone allowing you to use the facility of two ne...

Page 6: ...stops Replace the rear cover of the mobile phone 2 2 Inserting Micro SD card With the metal interface facing down gently slide the micro SD card into the slot marked SD near SIM1 2 3 Unlock the phone You may need to provide Swipe PIN and Password Knock Code and draw a pattern to unlock your phone To unlock the screen Press the power key to wake up the phone Slide on the screen ...

Page 7: ...s desired You can set your screen lock on the basis of Swipe PIN and Password Knock Code Pattern or None 2 4 Custom gesture iris X5 4G offers you smart function Custom gesture Go to settings Custom gesture Create a gesture You can slide the custom gestures panel from top left corner of the display Draw the defined gesture The phone will direct you to the app for which gesture has been defined ...

Page 8: ...s on screen buttons Touch and hold Touch and hold an item on the screen until an action occurs Drags Touch and hold an item and move your finger on then screen until you reach and target position Swipe or slide Quickly slide your finger across the surface of the screen without dragging an item For example slide the screen up or down to scroll a list Double tap Quickly twice on a webpage map or oth...

Page 9: ... four to eight numbers for your SIM card It is recommended that you change the code into a personal code as soon as possible 2 9 Connection to Network When the SIM card is successfully unlocked the handset will automatically search for available network the lock screen shows searching The handset will show the information of the network provider the status bar will show the signal strength and the...

Page 10: ... a long press on the 0 key on the virtual keyboard until there appears the sign for international call prefix which helps you call from any country even if you don t know the international call prefix of that country You can make an international call according to the following typing order country code complete destination number dialing icon type in the prefix code and then continue to enter the...

Page 11: ...o dial the desired number 3 4 Contacts Touch the people icon on the main menu or the home screen you can check all the contacts search for contacts or add new contact New contact means a newly added phone number that is recorded in the SIM card or the handset When adding a new contact you can type in the name address phone number other phone number work place other email address and so on You can ...

Page 12: ...e calendar information on the screen shall be correspondingly updated 3 9 Clock Enter the clock application press alarm icon and press Add alarm to add a new alarm Scroll the scrollbar to set alarm time Press alarm of list to edit the activation Time Ringtone vibrate and label If you want to delete the alarm long press on the list and choose the alarms that needs to be deleted and click in Delete ...

Page 13: ...gent self 3 11 FM Radio Make sure the headset which is used as the antenna is plugged in before using the FM radio 3 12 Music Use the Music player to play music files The songs saved in your phone can be played using the Music Player of the device ...

Page 14: ... File Tap to create a new folder or select folders to copy move and delete 3 16 SIM Toolkit The contents in this menu will differ according to different network providers For detailed information please check inside the menu 3 17 Downloads You can check the downloaded or being downloaded contents 3 18 Backup and restore You can backup the materials and restore them 3 19 Phone booster You can speed...

Page 15: ...he phone will connect via MTP mode You can select the option of USB storage if you want to access only the SD card Below notification will be shown when device is connected via USB storage mode Turn on to enable exchange of data between phone and PC ...

Page 16: ...device Your device detects and install the operator settings automatically as soon as you insert your SIM card WARNING to avoid any over cost contact your operator to know more about best plans Connect to Wi Fi Networks To browse the Internet via Wi Fi Go to Menu settings Under wireless networks tab select Wi Fi and then turn it ON select the WIFI connection listed under Wi Fi networks with which ...

Page 17: ... internet please get in touch with customer care executive Wi Fi Hotspot Go to Settings Wireless Networks More Tethering portable hotspot Turn ON Wi Fi Hotspot Once the device Wi Fi Hotspot is active you can see a white icon denoting wireless network on the notification pane Note You can select the desired security settings for your hotspot network by following below steps Go to Settings Wireless ...

Page 18: ...count Manage the accounts for Facebook Email Google and so on Date time Go to Settings System Date time Include Automatic date time Automatic time zone Set date set time and so on Schedule power on off Go to Settings System More Schedule power on off You can set the time for ON OFF which include setting time and repeated date Printing Go to Settings Printing Connect printer to realize print functi...

Page 19: ...ut handset password before using Input PIN Inputting PIN while turning on each time is activated you have to input the PIN code Input PUK code Having input wrong PIN code for 3 times straight will lock the SIM card You need to input the PUK code provided by your network provider Poor quality of calling Please check if the sound volume is tuned improperly In an area with poor receiving condition ex...

Page 20: ...t Please check if the plug is connected well Please confirm if the environment temperature is within the range of 0ºC 40ºC while charging The battery or charger is damaged You need to replace it Unable to set some functions Wrong operation The network provider does not support the function or you have not applied for it Note If the instruction above cannot help you solve problems please note Mobil...

Page 21: ... number Copy this number and save it for future need To prevent your phone from misuse lock your SIM card or phone and change passwords when necessary Do not remove the battery without turning off the phone Failure to follow this instruction may result in data loss When you leave your vehicle take the phone with you or place it in the glove compartment to avoid theft Keep the phone battery or char...

Page 22: ...e Do not short circuit your battery It can damage battery and cause leakage over heat fire or explosion Disposing battery in a fire can cause fire or explosion Old batteries should be returned to your dealer or be disposed according to local regulations Do not treat the battery as household waste Keep metal objects such as coins or key rings away from the battery to avoid short circuit Do not remo...

Page 23: ...ons Use a wireless hands free system headphone headset with a low power Bluetooth emitter Please keep your calls short and use SMS whenever more convenient This advice applies especially to children adolescents and pregnant women Prefer to use your cell phone when the signal quality is good People having active medical implants should preferably keep the cell phone at least 15 cm away from the imp...

Page 24: ...ooms Do not throw used batteries into household waste Consequences of improper handling and disposal of E Waste Improper disposal of waste prevents natural resources from being re used Some waste contains hazardous chemicals and if not disposed of properly may release toxins into the soil and water and also releases greenhouse gases into the environment If e waste is not properly disposed of it ca...

Page 25: ...ns are applicable The product has been subjected to abnormal use or conditions improper storage exposure to excessive moisture or dampness exposure to excessive temperature unauthorized modification unauthorized repair including but not limited to use of unauthorized spare parts in repairs abuse accidents Acts of God spills of food or liquids improper installation You have not notified Lava of the...

Page 26: ...icate along with original proof of purchase whenever you require any warranty services In case Lava product needs service please visit the nearest Lava service centers given in the service guide Please visit our Website www lavamobiles com for updated list of Authorized Service Centers near to your location Important note for your warranty to be valid all information on the warranty certificate ha...

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