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The standby time is too short
Please keep in mind that standby time relates directly to phone usage (Internet, Text, Voice Calls, Maps,
etc.).
Batteries typically have to be replaced after a year of use.
The phone cannot connect to the network (Voice or Data)
Verify if you have active service with your service provider.
Contact your local network service provider and verify if you are within its network coverage area.
The phone display a SIM Error
Make sure the SIM is properly inserted and in its intended slot.
Make sure that the SIM card is not damaged or scratched.
The PIN code was entered incorrectly three times
The SIM card will lock and you will need to enter the PUK code (PIN Unlock Code). Please contact your
local service provider to obtain the PUK.
I cannot make calls
Make sure that the number you dialed is correct and the dial key has been pressed.
Use the full national area code when dialing out of your area or when abroad, use country-specific
international access codes.
I cannot receive calls
Summary of Contents for Iris win1
Page 1: ...1 USER MANUAL Iris win1 ...
Page 13: ...13 Turn ON password ...
Page 18: ...18 Add an account after clicking email Sign in ...
Page 25: ...25 Select icon enter into delete penal Click this icon to mark the message Delete icon ...
Page 41: ...41 Click to delete an alarm Click to save settings Click to select ringtone or vibrate ...