User Manual
iris atom 3
25
About phone
View information about your phone, such
as signal strength, status, phone information
and battery use.
13- FREQUENTLY ASKED QUESTIONS AND
TROUBLESHOOTING
Frequently
Asked
Questions
Cause and Solution
Unable to turn
on phone
Press the power on key for over 10 second.
Check if the battery is properly connected.
Please remove and install it again, retry to turn
on.
Check if battery is appropriately charged
Unable
to connect to
network
Weak signal. Please try and move to a location
with strong signal and try connecting to the
network again
；
Please ensure that you are not beyond the
network coverage of service providers.
Please ensure you have a valid SIM card.
Please contact your network provider for
further information
；
Display
information
while turning
on
Check if the SIM card (insert the SIM card) is
installed correctly
Handset lock password. If the handset lock is
activated, you have to input handset password
before using.
