background image

21 

Frequently Asked Questions   

Frequently 
Asked 
Questions

 

Cause and Solution

 

Fail to turn 
on 

Press the power key for over 1 second. 

Check if the battery is properly connected. Please remove 
and install it again and retry; 

Check if battery is appropriately charged. 

Fail to 
connect 
network 

In case of Weak signal, please try and move to a location with 
strong signal and try connecting to the network again; 

Please ensure that you are not beyond the network coverage 
of service providers; 

Please ensure you have a valid SIM card. Please contact 
your network provider for further information. 

Display 
information 
while 
turning on 

Check if the SIM card is installed correctly   

Handset lock password: If the handset lock is activated, you 
have to input handset password. 

Input PIN:

 if Inputting PIN while turning the phone on each 

time is activated, you have to input the PIN code. 

Input PUK code:

 

When you’ve input wrong PIN code for 3 

times will lock the SIM card. You need to input the PUK code 
provided by your network provider. 

Poor 
quality of 
calling 

Please check if the sound volume is tuned properly   

In an area with poor network conditions, example: basement, 
the signal might be weak. Try searching a location with 
stronger signal reception and call again. 

While using the mobile phone in the peak period of 
communication, like commute time, you may not be able to 
call because of line congestion. 

Standby 
duration 
shortened 

The standby duration is relative to the network systems. 
While the mobile phone is in an area with poor signal strength 
and cannot receive the signal, the handset will continuously 
search for a base station. This will significantly reduce battery 
charge. It is recommended that you turn off your mobile in 
area with no signal reception to save battery. 

Need replacing the battery

: Please change to a new battery 

as battery performance may decrease after prolonged usage. 

SIM Card 

Dirt on the metal surface of an SIM card

: Use clean cloth to 

Summary of Contents for Iris 360 Music

Page 1: ......

Page 2: ...sulting from negligence accidents or any other cause The contents of this manual are subject to change without notice Protect our environment We strive to produce products in compliance with global environmental standards Please consult your local authorities for proper disposal Note User s Manual is Just to guide the user about the functionality of the phone This does not substantiate any certifi...

Page 3: ...all 10 Emergency Service 10 Input Method 10 1 Alarm Clock 11 2 Backup and Restore 10 3 Browser 10 4 Calculator 11 5 Calendar 11 6 Camera 11 7 Downloads 11 8 Email 11 9 File Manager 12 10 FM Radio 12 11 Gallery 12 12 Google Service 12 13 Messaging 12 14 Music 13 15 OLX Error Bookmark not defined 16 Opera Mini Error Bookmark not defined ...

Page 4: ... 13 19 Settings 14 20 SIM Toolkit 15 21 Sound Recorder 15 22 ToDo 15 23 Translate 15 24 Video Player 15 25 Voice Search 16 Widgets 16 Care and Maintenance 16 SAR Information 18 Troubleshooting 20 Lava warranty certificate 23 ...

Page 5: ...inal components results in of the damage caused of by machinery in which case Lava shall not be responsible LAVA support and contact Information Check www Lavamobiles com web site for additional information downloads and services related to your LAVA product To check for the nearest LAVA service center location for maintenance services you may like to visit www lavamobiles com support services Ser...

Page 6: ...hone on an airplane Turn off when at a fuel station Do not use your mobile phone at a fuel filling station or around fuels or chemicals Turn off around exposure Area Please observe location specific applicable limitations Do not use your mobile phone near an area where explosions can occur Proper use As described in this manual your mobile phone can be used only in the locations free from mobile p...

Page 7: ...do not connect to an incompatible product SOS emergency calls Make sure your mobile phone is switched on and in a service area In idle mode input the SOS number then press the Dial Key Advise where you are and do not hang up without permission Improper use will invalidate the warranty These safety instructions also apply to original accessories Backup Copies Remember to make back up copies or keep...

Page 8: ...erence only your phone may be different Please take your actual phone as the standard Keypad Descriptions Key Description Power Key Long press the key to turn on the phone In the power on status press the key to lock keypad and screen long press the key to show phone options ...

Page 9: ...atch SIM card do not let it contact with static electricity dust or water Note Keep the SIM card chip contacts face downward Make the SIM card fits card slot Remove Memory Card SIM Card and Battery Note If the phone is turned ON long press Power Key about 3 seconds until it shows phone options and selects Power off and then press OK to turn off the phone Then remove the battery SIM card and memory...

Page 10: ...orizontally or vertically For example slide the screen in standby mode or main menu horizontally to change menu page Drag Use finger to long press desired item drag it to anywhere on screen For example you can drag the icon in main menu to standby screen Make a Call 1 In standby mode or in main menu press the dial icon to enter dial panel press numbers on screen to enter phone number 2 Press dial ...

Page 11: ...ish Press the on screen keypad to enter corresponding letters Input Number Press 123 you can input numbers directly by press the number icons Long press the letter icons with number or after long press slide finger to the numbers to input Input Symbol Press 123 to enter symbol list Press the desired symbol to input Long press to show symbol list slide finger to the desired symbol to input 1 Backup...

Page 12: ...s anytime Press the Camera icon in main menu to enter Press the shoot icon or record icon to take photos or records Press the icons on screen or Option Key to set parameters of the camera or recorder 6 Alarm Clock In the clock interface you can check time and date Press the alarm icon you can add new alarm clock or turn on off existing alarm clocks In the clock interface you can also press the ico...

Page 13: ...Press setting icon and select Search the phone will search available channels and save in the list Press the icons on screen to operate the FM radio 11 Gallery You can use Gallery to view or manage photos and videos 12 Google Service Availability of Google applications services and features may vary according to your carrier When you turn on your mobile phone for the first time touch Google servic...

Page 14: ...er Delete Contact Select one or more contacts then press OK to delete all selected contacts Contacts to Display Select All contacts contacts on SIM card Phone or Customize the contacts to display Import Export Copy the contacts from SIM cards phone phone storage or SD card and then select location to copy Accounts Select whether to Auto sync app data Share Visible Contacts Select one or more conta...

Page 15: ...Bluetooth you can sync phone and computer exchange data with other Bluetooth devices and can connect to Bluetooth earphone In Menu Settings WIRELESS NETWORKS slide the icon beside Bluetooth toward right to turn on Bluetooth and set Before transmit data you may need to match with other Bluetooth devices Device In this menu you can set audio profiles and display check storage and battery and manage ...

Page 16: ...play different first level menu according to different STK card This function needs the network provider support If user finds STK function can t operate normally please contact the network provider If the network provider does not support this function we do not claim any responsibility whatsoever 19 Sound Recorder The phone support sound record function recorded files will be saved with differen...

Page 17: ...res can affect the ability of your battery to charge Battery needs the fit temperature If the surrounding temperature is over 40 C the battery cannot be charged Use the battery only for its intended purpose Never use any charger or battery that is damaged Do not short circuit the battery Accidental short circuiting can occur when a metallic object such as a coin clip or pen causes direct connectio...

Page 18: ...ts normal temperature moisture can form inside the device and damage electronic circuit boards Do not attempt to open the device other than as instructed in this guide Do not drop knock or shake the device Rough handling can break internal circuit boards and fine mechanics Do not use harsh chemicals cleaning solvents or strong detergents to clean the device Do not paint the device Paint can clog t...

Page 19: ...waste electrical and electronic equipment WEEE In other words E waste is a popular informal name for electronic products nearing the end of their useful life For more details about e waste please refer e waste rules 2011 www moef nic in Do s and Don ts for disposal e waste Do s a Ensure that an Authorized Person repairs your Lava products b Call Our Local Authorized Collection Centers to Dispose L...

Page 20: ...perly disposed of it can threat to the health and well being of humans and animals and it also has adverse effect on the environment k Placing of batteries or devices on or in heating devices such as microwave ovens stoves or radiators and improper disposal of batteries may lead to explosion l If the battery terminals are in contact with metal objects it may cause a fire m For more details on how ...

Page 21: ...rvice center location for maintenance services you may like to visit www lavamobiles com support services Service Center number No 919560394002 Kindly note please send area code of place through SMS to this No and in return you will get address of service center nearest to you by SMS You can also call customer care number 1860 200 7500 for any queries or complaints ...

Page 22: ... PUK code When you ve input wrong PIN code for 3 times will lock the SIM card You need to input the PUK code provided by your network provider Poor quality of calling Please check if the sound volume is tuned properly In an area with poor network conditions example basement the signal might be weak Try searching a location with stronger signal reception and call again While using the mobile phone ...

Page 23: ...lease check if the call barring is set Please check if the fixed dial function is set Callers can not contact you Please check if the mobile phone is on and connected with the network Please check if the Call barring or call divert is activated Please check if the SIM card is valid Fail to charge May be due to poor contact Please check if the plug is connected well Please confirm if the environmen...

Page 24: ...moisture or dampness exposure to excessive temperature unauthorized modification unauthorized repair including but not limited to use of unauthorized spare parts in repairs abuse accidents Acts of God spills of food or liquids improper installation You have not notified Lava of the defect in the product during the applicable warranty period The product serial no code or the accessories date code h...

Page 25: ...vice please visit the nearest Lava service centers given in the service guide Please visit our Website www lavamobiles com for updated list of Authorized Service Centers near to your location Important note for your warranty to be valid all information on the warranty certificate has to be completed including the stamp from the authorized distributor retailer All warranty information product featu...

Reviews: