Lava DISCOVER 350, User Manual

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Lava Discover 350
23
6
. Frequently Asked Questions and Troubleshooting
Frequently
Asked Questions Cause and Solution
Unable to turn
on phone Tap the power on key for over 1 second.
Check if the battery is properly connected. Please remove and
install it again, retry to turn on
；
Check if battery is appropriately charged
Unable to
connect to a
network Weak signal. PleaseTry and move to a location with strong signal and try connecting to the
network again
；
Please ensure that you are not beyond the network coverage of service providers
；
Please ensure you have a valid SIM card. Please contact your network provider for further
information
；
Display
information
while turning on Check if the SIM card (insert the SIM card) is installed correctly
Handset lock password. If the handset lock is activated, you have to input handset
password before using.
Input PIN. Inputting PIN while turning on each time is activated, you have to input the PIN
code.
Input PUK code: Having input wrong PIN code for 3 times straight will lock the SIM card.
You need to input the PUK code provided by your network provider.
Poor quality of
calling Please check if the sound volume is tuned improperly
In an area with poor receiving condition, example: basement, the signal might be weak.Try
reaching a location with stronger
signal reception and call again.
While using the mobile phone in the peak period of
communication, like commute time, you may be unable to call because of line congestion.
Standby The standby duration is relative to the system setting of network. While the mobile phone is