TROUBLESHOOTING
CANNOT PAIR THE PHONE WITH THE
CARPLAY SCREEN
•
Bring the phone closer to the CarPlay
screen to get better reception.
•
If the Bluetooth name of the CarPlay
screen doesn’t show on the Bluetooth list,
refresh the list or try searching again and
wait up to one minute for it to appear.
•
If the Bluetooth icon is visible in the top
taskbar of the CarPlay device, it is already
paired with another phone. To connect a
second one, first unpair or disconnect the
existing one.
•
Check if the phone is already paired with
another device like a smartwatch. If so,
disconnect or unpair before connecting
to the CarPlay screen.
•
Tur
n off the C
arPlay screen and turn it
on again.
•
Turn off th
e phone and turn it on again.
