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L’ARTISTICO SRL |
34
Cod. 40297 | Rev. 09 | 05/2021 |
EN
Trouble:
Burning does not start, because of it:
Check the correct position of the burner and the ash drawer.
Check if the daily cleaning was done though.
Check for pellet in the tank: pellet feeding screw empty
not enough primary air (combustion) because of dirtiness (lack in maintenance)
check for the starting resistance
check for pellet quality
check for overpressure switch, could be off because of dirty smoke outlet. Could a sign
the smoke extractor doesn’t work properly
check for the safety thermostat
Solution:
Check the causes.
If the problem persists, contact technical support.
Trouble:
The pellet does not fall into the brazier, because of it:
check for pellet tank being loaded.
check for loading screw motor not being blocked.
check for loading screw is not blocked.
check the main board.
Solution:
Check the causes.
If the problem persists, contact technical support.
Trouble:
Occurs when the general safety thermostat detects a temperature higher than the fixed level of security set by
the manufacturer, because of it:
The chimney may be obstructed
Canvas or different objects laid on the appliances.
Install the appliance in a niche without proper ventilation
Lack of ventilation grids on the coating (inserts and fireplaces).
Thermostat temperature probe defective.
Solution:
Check the causes.
If the problem persists, contact technical support.
To quit the error signal follow the procedure:
1) unscrew protection cup
2) press safety thermostat
button
3) screw the protection up.