Lantronix NM2-GXE-2230 Series, Install Manual

Page: 15 / 18

Lantronix
NM2-GXE-2230-xx-01 Install Guide
33724 Rev. D https://www.lantronix.com/ Page 15 of 18
For More Information
To view the Dell™ OptiPlex™ User’s Guide at Microsoft Windows Help and Support Center:
1.
Click Start → Help and Support → Dell User and System Guides → System Guides.
2. Click the User’s Guide for your computer.
The User’s Guide is also available on the optional Drivers and Utilities media.
Support for Wyse 7040/7050 Thin Client is on the
Dell Wyse support page .
Troubleshooting
This section lists some common problems, their causes, and potential recovery steps.
1 . Confirm the Pre-Installation Checklist items on page 11 .
2 . Verify the Hardware Installation Procedure on page 12 .
3.
Check the LEDs; see Specifications on page 6 .
4 . Check that the cabling is securely attached. See the FOA troubleshooting guide or the SFP manual. Check for a
mismatch of speed, duplex, protocol, or cable type.
5 . Use the troubleshooting procedures in the
Dell™ OptiPlex™ User’s Guide
.
6
. Use the troubleshooting procedures on the PXE Boot Loader webpag e as required.
7 . Use the troubleshooting procedures on the Intel i210 PROSet Drivers webpage as required.
8 . Verify that the link partner is active and can send/receive traffic; make sure partner settings match; verify that the port is
enabled; try connecting to another port or link partner. Check for incompatible or conflicting devices / settings.
9 . Run Windows Device Manager and scan for changes.
10 . Check if the PC’s BIOS version is appropriate and update to the latest. See the PC documentation.
11 . Run the PC diagnostics (e.g., Dell Quick Test or Dell pre-boot diagnostics ).
12 . Automatically detect and update drivers and software if you are connected to the Internet from the computer that
needs updated drivers from http://www.intel.com/support/network/sb/CS-031482.htm .
13 . Record information and contact Technical Support. See Recording Model and System Information below.