manualshive.com logo in svg

Lantronix IONMM-232, Install Manual

Share
Download
Lantronix IONMM-232 Install Manual Download Page 17

Lantronix  

 

 

 

 

                                

            IONMM-232 Install Guide 

33725 Rev. B 

     

https://www.lantronix.com/ 

17 

3  Troubleshooting 

This section provides problem determination processes, a description of problem conditions that may 

occur or messages that may be displayed, and where and how to get technical support.

 

Troubleshooting Procedure 

1.

 

Press the 

Reset

 button on the IONMM-232. Does the fault resolve itself? 

 

 

NO 

 

 

• Proceed to step 2. 

2.

 

Is the 

PWR

 (Power) LED lit? 

 

 

NO 
• Is the IONMM-232 inserted properly into the chassis? 
• Is the chassis properly connected to the external power source? 
• Contact Technical Support.  
YES 
• Proceed to step 3. 

3.

 

Is a Link established?

 

 

NO 
• If the USB port is being used, check it for proper connection. 
• If the CONSOLE port is being used, check it for proper connection. 
• Contact Technical Support.. 
YES 
• Proceed to step 4. 

4.

 

Is Port 2 LED 1 LED lit? 
YES 
• The BIA (burned in address) has not gone through the read cycle. 
• Contact Technical Support.  
NO 
• Proceed to step 5. 

5.

 

Is Port 2LED 2 LED lit? 
NO 
• If there is no network activity, proceed to step 6. 
• Check the RJ-45 cascade cable(s) for proper connection. 
• Contact Technical Support.  
YES 
• Proceed to step 6. 

6.

 

Is Port 2 LED 2 LED lit? 
NO 
• The processor inside the management module has not initialized. 
• Contact Technical Support.  

Note

: To isolate faults involving data transmission, see the “Troubleshooting” section of the IONMM 

User Guide

. 

For other fault conditions, continue to the next pages.

 

Summary of Contents for IONMM-232

Page 1: ...IONMM 232 ION Management Module Install Guide Part Number 33725 Revision B January 2022 ...

Page 2: ...chsupport transition com Sales Offices For a current list of our domestic and international sales offices go to www lantronix com about contact Disclaimer All information contained herein is provided AS IS Lantronix undertakes no obligation to update the in formation in this publication Lantronix does not make and specifically disclaims all warranties of any kind express implied or otherwise regar...

Page 3: ...Package Contents 7 2 Installation 8 Using the CONSOLE Port 11 Operating Systems Supported 11 Configuring HyperTerminal 12 Starting an RS 232 Session 13 Starting a Telnet Session 14 Web Browsers Supported 15 Starting the Web Interface 15 3 Troubleshooting 17 Problem Conditions 18 4 Contact and Compliance Information 24 ...

Page 4: ...ields EMF exist Failure to ob serve this caution could result in poor NID performance Caution Read the installation instructions before connecting the chassis to a power source Failure to observe this caution could result in poor performance or damage to the equipment Caution Only trained and qualified personnel should install or perform maintenance on the ION210 A chassis Failure to observe this ...

Page 5: ...s backplane and communicates with the individual ION SICs installed within that ION Chassis Only management traffic is sent across the ION Chassis backplane in order to maintain security of management access and information No customer data traffic is shared on the backplane The purpose of all other ION SICs is to provide a network interface to various devices A simple ION System configuration is ...

Page 6: ... IONMM with its USB Type B console port and the IONMM 232 with its RJ 45 serial RS232 console port IONMM 232 physical specifications are provided below Standards IEEE Std 802 3 IEEE Std 802 1X Ports One CONSOLE connector RJ 45 RS 232 CLI port Two 10 100 Mbps RJ 45 ports for network connectivity and One USB 2 0 Type A port reserved for future use Dimensions Width 0 86 22 mm x Depth 6 5 165 mm x Hei...

Page 7: ...stems CLI Reference Manual 33461 7 ION System x3230 Remotely Managed NID User Guide 33342 8 ION x222x x32xx Multiport NIDs Installation Guide 33433 Package Contents Unpack the contents of the IONMM 232 package and verify them against the checklist below IONMM 232 Slide In Card Documentation Postcard Anti static bag with label Optional Cable CCC 06 Cisco DB9 to RJ45 Console Cable Blue sold separate...

Page 8: ...st of ION platform products go to the Lantronix website at https www transition com Note While the IONMM 232 can be hot swapped in any slot in the chassis system Lantronix recommends that an organization use the same slot in every chassis thereby normalizing any maintenance procedures and techniques Typically this is done in slot 1 of the chassis as depicted in the figure below Use the procedure b...

Page 9: ...he installation slot 4 Firmly seat the IONMM 232 against the chassis back panel 5 Push in and rotate clockwise the panel fastener screw to secure the IONMM 232 card 6 Connect the IONMM 232 CONSOLE connector to the PC via the Console cable for CLI access 7 Connect one of the two 10 100 Ethernet RJ 45 ports Port 1 or Port 2 to the PC via Ethernet cable for network connectivity Web UI or Telnet 8 See...

Page 10: ...file backup and restore future support CONSOLE port One CONSOLE connector RS 232 CLI port RJ 45 connectors Port 1 and Port 2 Two connectors for Ethernet 10 100Base T The RJ 45 connectors allow the network administrator to manage the chassis through a remote computer using either remote Telnet session or the Web interface Note Port1 is the lower port and Port 2 is the upper port PWR Power LED When ...

Page 11: ...r interface GUI Using the CONSOLE Port The IONMM 232 can be connected to a local management station PC through a serial interface using the CONSOLE port The IONMM 232 is controlled by entering command line interface CLI commands at a local management station Using the CONSOLE Port requires a PC and a Terminal emulator program e g Tera Term or HyperTerminal on the PC Operating Systems Supported The...

Page 12: ...grams Accessories Communications c Click HyperTerminal The Connection Description window displays 6 Type in a name and select an icon that will be used for this connection 7 Click OK The Connect To window displays 8 From the drop down list in the Connect using field select the COM port noted in step 4 9 Click OK The Port Settings window displays 10 Set the COM port properties as follows Bits per s...

Page 13: ...ore it Note If your system uses a security protocol e g RADIUS SSH etc you must enter the login and password required by that protocol 3 Type your login the default is ION Note the login is case sensitive 4 Press Enter The HyperTerminal password prompt displays 5 Type your password the default is private Note the password is case sensitive 6 Press Enter The command line prompt displays You can now...

Page 14: ...MM 232 Starting a Telnet Session The IONMM 232 can be controlled from a remote management station via a Telnet session over an Ethernet connection The IONMM 232 is controlled and configured through CLI commands The following describes the procedure to connect to and access the IONMM 232 via a Telnet session 1 Click Start 2 Select All Programs Accessories 3 Click Command Prompt The command line win...

Page 15: ...nt Do not use the back button to navigate the screens This will cause the connection to drop Do not use the back space key in grayed out fields This will cause the connection to drop For DHCP operations a DHCP server must be on the network and available To sign in to the IONMM 232 via the Web 1 Open a web browser 2 In the address URL block type the IP address of the IONMM 232 the default is 192 16...

Page 16: ...ll refresh device status 8 Click the plus sign next to Chassis to unfold the chassis devices Note the IONMM 232 shows up as an IONMM in the management tree view 9 Click IONMM 232 The IONMM 232 MAIN tab screen displays 10 You can use the various tabs to configure the system For configuration information see Setting Up the IP Configuration section of the IONMM User Guide ...

Page 17: ... Link established NO If the USB port is being used check it for proper connection If the CONSOLE port is being used check it for proper connection Contact Technical Support YES Proceed to step 4 4 Is Port 2 LED 1 LED lit YES The BIA burned in address has not gone through the read cycle Contact Technical Support NO Proceed to step 5 5 Is Port 2LED 2 LED lit NO If there is no network activity procee...

Page 18: ...igured and running properly See Configuring HyperTerminal on page 12 3 Check that the serial access is not disabled a Access the IONMM 232 via the Web interface see Starting the Web Interface on page 15 b Select the MAIN tab c Locate the System Configuration section d If Enabled is not showing in the Console Access field select it and click Save 4 Restart the local management station PC 5 Power cy...

Page 19: ...and check the SSH Server Status field 2 Is SSH enabled Yes No Access the IONMM 232 using SSH security or disable SSH see Configuring SSH in the IONMM 232 User Guide Is access restored Yes end of procedure No continue with step 3 Continue with step 3 3 Check whether Management VLAN is enabled a At the USB command prompt type show mgmt vlan config b Press Enter 4 Is Management VLAN enabled Yes No a ...

Page 20: ... mgmt config and press Enter Verify the assigned IP address Gateway IP address and sub net mask 6 Check if HTTPS is enabled a Access the IONMM 232 through either a USB connection see Starting a USB Session on page 13 or a Telnet session see Starting a Telnet Session on page 14 Note if you are unable to access the IONMM 232 through the Telnet interface go to step 7 b At the command prompt type show...

Page 21: ... step 10 Continue with step 10 10 Disable the Management VLAN function At the USB command prompt type set mgmt vlan state disable and press Enter 11 If the problem persists contact Technical Support Management Module does not power on 1 Does the chassis have power Yes No Check that the IONMM 232 is seated properly in the chassis a Check that the ION chassis power cord is plugged into the unit and ...

Page 22: ...this Jumper unless directed by a Lantronix Tech Support specialist Note The factory default setting is Software Mode If changed to Hardware Mode access via Web UI or CLI is lost CLI Command to set USB Port State set usb port state disable enable CLI Command to show Config mode hardware software show card info CLI Command to set switch mode set switch mode local remote ...

Page 23: ...rw r r 1 root root 247 Mar 28 13 47 IONstackName 1 4 1 C3110 1040 config rw r r 1 root root 2237 Mar 28 13 47 IONstackName 1 5 1 C3210 1040 config rw r r 1 root root 10382 Mar 28 13 47 IONstackName 1 6 1 C3220 1040 config lrwxrwxrwx 1 root root 29 Dec 31 1969 last_sys log agent3 conf log last_sys log lrwxrwxrwx 1 root root 16 Jan 17 10 07 sys log var log sys log lrwxrwxrwx 1 root root 32 Dec 31 19...

Page 24: ...onal Model and System information to your Technical Support Specialist Your Lantronix service contract number ______________________________________ A description of the failure _________________________________________________________ ________________________________________________________________________________ A description of any action s already taken to resolve the problem e g changing swi...

Page 25: ...cté par le ministère des Communications du Canada CAUTION RJ connectors are NOT INTENDED FOR CONNECTION TO THE PUBLIC TELEPHONE NETWORK Failure to observe this caution could result in damage to the public telephone network Der Anschluss dieses Gerätes an ein öffentlickes Telekommunikationsnetz in den EGMitgliedstaaten verstösst gegen die jeweligen einzelstaatlichen Gesetze zur Anwendung der Richtl...

Page 26: ...s 48 Discovery Suite 250 Irvine CA 92618 USA Toll Free 800 526 8766 Phone 949 453 3990 Fax 949 453 3995 Technical Support Online http www transition com support Sales Offices For a current list of our domestic and international sales offices go to the Lantronix web site at www lantronix com about contact ...

Reviews:

No comments

Brands by name

Popular brands

Load more brands