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Appendix B: Troubleshooting
This section lists some problems that you might meet while using your phone. If you feel that your phone do
not operate normally, please reset settings first, and then follow Troubleshooting Guide. If you are still
unable to solve problems, please contact the authorized service center or the store from where you
purchased the phone.
Problems Solutions
Can not answer
or make a call
Make sure that the phone has been switched on.
Make sure that the battery is charged.
Make sure that the signal intensity is high enough.
Make sure the own number function in the call setting is system preset or number
sending.
Make sure the line switch in call setting is the system preset line. Check whether
you have set up call barring or fixed dialing or any other safety function.
Check whether you have set up call diverts. Check whether you have inserted
the proper SIM card correctly.
Low voice
Check if the volume has been set too low.
No ring
Check whether you have set up the” Silent” option.
Check whether the ring volume is not too low
Move away from a noisy place to check if you can hear the phone ringing.
Check whether you have set up call diverts.
T-Flash card
detect slowly
Format your T-Flash card with your phone.
Note:
To protect your files from getting lost, please backup the important
information into the safe place before you formatting card.
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