General Information
30.11.12
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1.4 Warranty Information
Warranty information is included in the „General
conditions“ of the manufacturer.
1.5 Return Information
All returns must reference a "RMA" (Return Material
Authorization) number.
The “RMA” Number can be obtained at FMD by phone,
fax or E-Mail.
1.6 Repair Information
Repair service is only reserved to FMD technicans.
Repair returns must also reference a "RMA" Number.
Fill in the failure description as detailed as possible.
On inspection of the positioning system by Lang
technicans, the customer will receive a cost estimate
before the repair.
Ensure to make a backup of personal data before
returning the positioning system, as Lang is not liable
for any loss of parameters.
1.7 After Sales Service
For missing information or further questions contact
Lang directly.
Information on the responsible contact person can be
obtained at any time via phone, fax, e-mail or Internet,
see manufacturer address on page 2.
