11
Troubleshooting
Problem
Cause
Solution
Power indicator light
does not illuminate.
1. Electrical cord not plugged into
outlet.
2. Main house fuse has been tripped.
3. Wire connection on control panel
is not properly connected to
the cabinet.
4. Control panel has malfunctioned.
1. Check outlet connection.
2. Check house fuses.
DO NOT operate
other appliances on same
electrical circuit.
3. Remove control panel and to check
all wire connections.
4.
DO NOT use the smoker and contact
the manufacturer.
Longer than normal
heating time.
1. Door not closed completely.
2. Temperature controller has
malfunctioned.
3. Use of extension cord.
1. Close door securely.
2.
DO NOT use the smoker and
contact the manufacturer.
3. Discontinue use of extension cord.
no smoke.
1. No wood in wood chip box.
2. Heating element not functioning.
1. Add wood to wood chip box..
2.
DO NOT use the smoker and
contact the manufacturer.
Control panel
displaying error
message.
1. Control panel has malfunctioned.
1.
DO NOT use the smoker and
contact the manufacturer.
Power indicator light
is on but the smoker
is not heating.
1. Control panel has malfunctioned.
1.
DO NOT use the smoker and
contact the manufacturer.
Control panel does
not adjust heat
or time.
1. Control panel has malfunctioned.
1.
DO NOT use the smoker and
contact the manufacturer.
Meat Probe does not
show temperature
on display.
1. Meat probe not properly installed
in back panel of cooking cabinet.
2. Meat probe is damage.
3. Control panel has malfunctioned.
1. Reinstall and test.
2.
DO NOT use the probe contact
manufacturer for replacement probe.
3.
DO NOT use the smoker and contact
the manufacturer.
Temperature
decreases sharply
or shuts down
prematurely.
1. Temperature controller has
malfunctioned.
1.
DO NOT use the smoker and
contact the manufacturer.
Gap between the
door and the cabinet.
1. Door is out of aligment.
2. Door seal is damaged.
1. Check outlet connection
2. Do not use the smoker and contact
the manufacturer
Excessive smoke is
escaping through
door
1. Door is out of aligment
2. Door seal is damaged
1. Check door hinge bolts to make sure
they are tight
2. Do not use the smoker and contact
the manufacturer
Grease leaking
from cabinet
1. Grease pan is not properly
positioned
2. Grease pan is filled up with grease
and is overflowing
1. Reposition grease pan
2. Empty grease pan
Summary of Contents for 32961
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