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19

TROUBLESHOOTING

TROUBLE

CAUSE

REMEDY

No product when switch is 

activated. (switch panel not lit)

1.  Malfunctioning switch assembly.
2.  No power to dispenser.
3.  Malfunctioning power supply.
4.  Malfunctioning PCB board.

1. 

Replace switch assembly.

2.  Check internal breaker and incoming 

power.

3.  Check voltage to power supply. Check 

fuses.

4. 

Replace PCB board.

No product when switch is     

activated. (switch panel lit)

1. 

Keyswitch is off or keyswitch harness is 

disconnected.

2.  Malfunctioning switch assembly.
3. 

Malfunctioning VersaPour valve.

1.  Turn keyswitch on and/or reconnect      

keyswitch harness.

2. 

Replace switch assembly.

3. 

Replace module.

Push chute; no response.

1.  Dispenser not connected to power source.
2.  Wiring harness not plugged in.
3.  PC board defective.
4.  Malfunctioning power supply.

1.  Connect dispenser to power source.
2.  Plug in wiring harness.
3. 

Replace PC board.

4.  Check voltage to power supply. Check 

fuses.

Push chute, ice door opens but 

motor does not run.

1.  Wiring harness not plugged in.
2.  PC board defective.
3.  Motor defective.

1.  Plug in wiring harness.
2. 

Replace PC board.

3. 

Replace motor.

Push chute, motor runs but ice 

door does not open.

1.  Solenoid not connected to PC board.
2.  Solenoid defective.
3.  PC board defective.

1.  Connect solenoid to PC board.
2. 

Replace solenoid.

3. 

Replace PC board.

Push chute, ice door opens, 

motor runs, but ice does not 

dispense, or ice is of poor 

quality.

1.  Dispenser is out of ice.
2.  Agitator pin is missing or damaged.
3. 

Poor ice quality.

4.  Key not installed on agitation shaft.

1.  Fill dispenser with ice.
2. 

Replace agitator pin.

3.  Service ice machine.
4.  Install key on agitation shaft.

Water in ice bin.

1.  Coldplate drain is obstructed.

1. 

Remove splash plate and drip tray to    

obtain access to drain tubes and clear 

accordingly.

Water leakage around nozzle.

1.  Damaged or improperly installed o-ring on 

nozzle.

1.  If damaged, replace. If improperly            

installed, adjust.

Miscellaneous leakage.

1.  Gap between parts.
2.  Damaged or improperly installed o-rings.

1.  Tighten appropriate retaining screws.
2. 

Replace or adjust appropriate o-rings.

Noisy/cavitating carbonator 

pump.

1. 

Insufficient incoming water supply       

pressure.

1. 

Verify incoming supply water pressure to 

carbonator pump is min. of 25 PSI (0.172 

MPA), max. of 50 PSI (0.345 MPA).

Summary of Contents for IBD 22

Page 1: ... San Antonio Texas 78219 800 729 1500 Technical Support Warranty 800 729 1550 email custserv lancercorp com web lancercorp com Lancer PN 28 0255 14 Revision September 2018 Operation Manual Lancer is the registered trademark of Lancer 2018 by Lancer all rights reserved 4500 ...

Page 2: ...8 General Information 16 Cleaning and Sanitizing Solutions 16 Daily Cleaning 16 Ice Bin Cleaning Start Up and Monthly 17 Cleaning and Sanitizing Syrup Lines Bag in Box 17 Cleaning and Sanitizing Syrup Lines Figal Tank 17 18 Cleaning and Sanitizing Nozzles 18 Ice Chute Cleaning 18 TROUBLESHOOTING 19 23 LED Warnings 22 23 Automatic Agitaiton and Low Ice Alarm Control 23 ILLUSTRATIONS AND PART LISTIN...

Page 3: ...itute for unplugging the dispenser from the power source to service the unit Only qualified personnel should service internal components of electrical control housing WARNING Make sure that all water lines are tight and units are dry before making any electrical connections If this dispenser is installed in an area that is susceptible to 10 variation of the nominal line voltage consider installing...

Page 4: ... sound pressure level below 70 dB DIMENSIONS Width 22 0 inches 559 mm Depth 30 5 inches 775 mm Height 34 inches 864 mm WEIGHT Shipping 255 lbs 116 kg Empty without Ice 225 lbs 102 kg Ice Capacity 180 lbs 82 kg ELECTRICAL 115 VAC 60 Hz 3 0 Amps 230 VAC 50 60 Hz 1 5 Amps PLAIN WATER SUPPLY Min Flowing Pressure 25 PSIG 0 172 MPA Max Flowing Pressure 50 PSIG 0 345 MPA CARBONATED WATER SUPPLY Min Flowi...

Page 5: ... 250 lbs 114 kg ELECTRICAL 115 VAC 60 Hz 3 6 Amps 230 VAC 50 60 Hz 1 8 Amps PLAIN WATER SUPPLY Min Flowing Pressure 25 PSIG 0 172 MPA Max Flowing Pressure 50 PSIG 0 345 MPA CARBONATED WATER SUPPLY Min Flowing Pressure 25 PSI 0 172 MPA Max Static Pressure 50 PSI 0 345 MPA CARBON DIOXIDE CO2 SUPPLY Min Pressure 70 PSIG 0 483 MPA Max Pressure 80 PSIG 0 552 MPA FITTINGS Plain Water Inlet 3 8 inch barb...

Page 6: ...p Containers H Dispenser I Icemaker Optional J Electrical Outlet K CO2 Regulator L CO2 Source A A B B C C D D E E F F F F F F F F F F F F G G G G G G G I I H H L J J K K General System Overview Figal Syrup Tanks Syrup Line CO2 Line Plain Water Line Carb Water Line Drain Line Electrical A Water Source B Water Booster C Floor Drain D Water Regulator E Remote Carbonator F Figal Syrup Tank G Dispenser...

Page 7: ...cer Corporation as a reference guide for the owner operator and install er of this dispenser Please read this manual before installation and operation of this dispenser Please see pages 20 23 for troubleshooting or service assistance If the service cannot be corrected please call your Service Agent or Lancer Customer Service Always have your model and serial number available when you call Unpackin...

Page 8: ... install dispenser on legs 5 Select a location for the remote pump deck syrup pumps CO2 tank syrup containers and water filter recommended Please see General System Overview on page 5 for reference 6 Using Counter Cutout Template provided cut out required opening for the water syrup and CO2 lines in the designated dispenser location PUSH I C E A I R OUT AIR OUT AIR O U T AIR O U T MINIMUM of 6 152...

Page 9: ...which can cause damage to your dispenser ATTENTION 1 Install the icemaker per manufacturer specifications Points of consideration include drainage ventilation and drop zones 2 An adapter plate is required when installing an icemaker Contact your Sales Representative or Lancer Customer Service for more information 3 A bin thermostat is required in order to control the level of ice in the dispenser ...

Page 10: ...ont of the unit or on pages 26 27 for reference 3 Connect tubing to water source then flush water lines to check for leaks 4 Route appropriate tubing from the remote carbonator locaton to the carbonated water inlet at the unit and connect tubing to inlet 5 Route appropriate tubing from the syrup pump location to the syrup inlets and connect tubing to all syrup inlets 6 Route appropriate tubing fro...

Page 11: ...ing at syrup pumps A B C A Syrup Pump Outlet B Syrup Pump C Fitting 4 Connect tubing from dispenser syrup inlet to the syrup pump outlet fitting Repeat for each syrup line pump Re peat Steps 1 5 for all flavor injector lines A Tee Fitting B Line to Syrup Pump C Fitting D Line to CO2 Supply A B C D Use proper connector for syrup manufacturer ATTENTION A Syrup Pump Inlet B Fitting C BIB Connector D ...

Page 12: ...and connect tubing to tee fitting 6 Connect tubing from dispenser syrup inlet to the figal syrup outlet fitting Repeat for each syrup line tank A B C D A Tee Fitting B Line to Dispenser C Line to First Figal Tank D Line to Second Figal Tank E Fitting E A B C A Figal Connector B Line From CO2 Inlet C Oetiker Pliers A B C A Figal Connector B Figal Container C Syrup Line A B C A Tee Fitting B Line to...

Page 13: ...ttached to source and connect tubing 4 Using a wrench loosen lock nut on the regulator adjustment screw of the high pressure CO2 regulator connected to the source then using a screwdriver back out lock nut screw all the way DO NOT TURN ON CO2 SUPPLY AT THIS TIME WARNING A CO2 Regulator B Wrench C 1 4 nut Stem D CO2 Supply A B C D Thread regulator nut on to tank then tighten nut with wrench A CO2 R...

Page 14: ...s turn the deck OFF then ON by fiipping the switch on the control box The total adjustment is 1 2 inch The Regulator Door Assembly PN 82 2904 can regulate the dispensed ice flow Installation of an Ice Flow Regulator is NOT necessary for the dispensing of ice This IBD unit will dispense ice unrestricted To check for CO2 leaks close the valve on the CO2 cylinder and observe if the pressure to the sy...

Page 15: ...de D Retainer Clip E Soda Lever D 4 Remove nozzle by twisting counter clockwise and pulling down then remove diffuser by pulling down 5 Install Lancer yellow syrup seperator PN 54 0031 in place of nozzle 6 Re open syrup shut off at mounting block 7 Activate valve to purge syrup until steady flow is achieved 8 Using a Lancer brix cup activate the valve and capture a sample Verify that the syrup lev...

Page 16: ... the product being used must be followed ATTENTION Cleaning and Sanitizing Solutions Cleaning Solution Mix a mild non abrasive detergent e g Sodium Laureth Sulfate dish soap with clean potable water at a temperature of 90 F to 110 F 32 C to 43 C The mixture ratio is one ounce of cleaner to two gallons of water Prepare a minimum of five gallons of cleaning solution Do not use abrasive cleaners or s...

Page 17: ...Following sanitization rinse with end use product until there is no aftertaste Do not use a fresh water rinse This is a NSF requirement Residual sanitizing solution left in the system creates a health hazard CAUTION 8 Prepare Sanitizing Solution described above 9 Place syrup lines into sanitizing solution and activate each valve to fill lines with sanitizer Let sit for ten 10 minutes 10 Reconnect ...

Page 18: ...fifteen 15 minutes 6 Set nozzle and diffuser aside and let air dry DO NOT rinse with water after sanitizing 7 Reconnect diffuser and nozzle 8 Connect power 9 Taste the drink to verify that there is no off taste If off taste is found flush syrup system again 19 Repeat procedure for each valve syrup tank 4 Remove the Ice Chute Assembly base by removing the four 4 screws that attach it to the unit 5 ...

Page 19: ...defective 1 Plug in wiring harness 2 Replace PC board 3 Replace motor Push chute motor runs but ice door does not open 1 Solenoid not connected to PC board 2 Solenoid defective 3 PC board defective 1 Connect solenoid to PC board 2 Replace solenoid 3 Replace PC board Push chute ice door opens motor runs but ice does not dispense or ice is of poor quality 1 Dispenser is out of ice 2 Agitator pin is ...

Page 20: ...c ratio 1 Incoming water and or syrup supply not at minimum flowing pressure 2 Foreign debris in water and or syrup flow control 3 CO2 regulator malfunction 1 Check pressure and adjust 2 Remove flow control from suspected valve and clean out any foreign material to ensure smooth spool movement 3 Repair or replace CO2 regulator Insufficient syrup flow 1 Insufficient CO2 pressure to BIB pumps 2 Shut...

Page 21: ... unplugging unit 3 Check connections of liquid level probe to PCB assembly 4 Replace PCB assembly 5 Replace liquid level probe 6 Replace pump Excessive foaming 1 No ice in bin 2 Incoming water or syrup temperature too high 3 CO2 pressure too high 4 Water flow rate too high 5 Nozzle and diffuser not clean 6 Air in BIB lines 1 Fill bin with ice and allow coldplate to re stabilize 2 Correct prior to ...

Page 22: ...re 3 Worn or defective carbonator pump 4 Backflow preventer not allowing water to flow 5 Probe malfunctioning 6 PCB malfunctioning 1 Check CO2 supply Adjust CO2 pressure to 70 PSI 0 483 MPA 2 Need water booster kit 3 Replace carbonator pump 4 Replace backflow preventer noting the flow direction arrow from pump to coldplate 5 Replace probe 6 Replace PCB LED Warnings LED DESCRIPTION D3 This light is...

Page 23: ...switch in the ON position the light operates when a low ice condition exists In the OFF position the light is turned off The unit is shipped with the light switch in the ON position DIP 2 This switch controls the low ice audible alarm With the switch in the ON position the alarm operates when a low ice condition exists In the OFF position the alarm is turned off The unit is shipped with the alarm ...

Page 24: ...526H IBD22H Series 4500 115V 60Hz 6 Valve 85 4548H IBD30H Series 4500 115V 60Hz 8 Valve 85 4536H IBD22H Series 4500 230V 50 60Hz 6 Valve 85 4558H IBD30H Series 4500 230V 50 60Hz 8 Valve 10 1 9 11 12 13 15 14 8 9 NOTE TO ADJUST ICE FLOW REGULATOR SEE SECTION 1 5 230 VOLT ONLY 7 6 3 4 2 5 1 ...

Page 25: ... HEX IBD 115V 82 3413 Dispensing Wheel Assy IBD 230V Only 6 05 1467 Lid Back IBD22 Round 05 1606 Lid Back IBD30 Round 7 05 1476 Lid Front IBD Round 8 82 2630 Merchandiser Assy IBD 22 Inch Round 82 2641 Merchandiser Assy IBD 30 Inch Round 9 03 0300 Wire Clip Adhesive 10 23 1038 01 Drain Spider IBD 11 03 0049 Clip Cord 12 12 0146 01 Lamp 18 Inch 15W T8 13 30 8466 Plate Splash IBD 22 Inch Wide 30 856...

Page 26: ...26 Faucet Plate and Ice Chute Sub Assembly Post Mix IBD 11 9 10 8 7 21 6 5 4 2 1 3 12 9 TO TRANSFORMER W H IT E BLACK TIE WRAP TIE WRAP BLACK TIE WRAP TIE WRAP BLACK TO KEY SWITCH 15 14 13 ...

Page 27: ...her Flat D 12 0195 Solenoid D 90 E 30 5165 01 Bracket Solenoid F 23 1029 Plunger Assy G 10 0496 Pin Solenoid Assy H 03 0110 Spring Solenoid I 03 0111 Ring Retaining 5133 62 J 10 0353 Linkage Door IBD K 04 0320 Screw 8 32 X 0 187 PHD 10 82 1566 01 Solenoid Assy IBD 11 82 1551 01 Trim Assy IBD22 Round 82 1618 01 Trim Assy IBD30 Round 12 30 5876 01 Cover Electrical Box IBD 13 30 6145 Lock Drip Tray I...

Page 28: ...2 23 21 2 24 24 12 26 25 25 28 29 20 2 14 15 16 17 17 19 18 13 12 11 11 9 2 3 4 2 8 2 1 2 3 7 4 5 2 6 6 7 BLACK WHITE B L A C K W H IT E 2 10 29 30 29 29 27 26 Electrical Box and Gear Sub Assembly Post Mix IBD ...

Page 29: ...58 Body Emitter Sensor Plug 17 02 0155 O Ring 2 015 18 52 2353 Body Assy Detector Sensor 19 52 2352 Body Assy Emitter Sensor 20 30 8468 Wrapper Assy IBD22 Round 30 8566 Wrapper Assy IBD30 Round 21 12 0097 Switch Key Lock 22 30 6149 Cover Cut Out Wrapper IBD 23 06 1580 Label Patent 24 52 2449 Harness Assy Emitter IBD 25 07 0211 Washer Shipping Base 26 04 0203 Screw 3 8 16 X 1 00 FHD 27 90 0756 Ship...

Page 30: ...Diagram 230V IBD See Section 6 10 DANGER UNIT MAY ACT IVAT E UNE XPE CTE DLY DISC ONN ECT POW ER BEF ORE SER VICI NG OR CLE ANIN G UNIT ELE CTR ICA L SHO CK HAZ ARD HAZ ARD OU S MO VIN G PAR TS 1 2 3 4 5 6 7 8 9 10 11 12 7 06 1181 02 Label Plumbing Diagram IBD22 See Section 6 12 06 2226 Label Plumbing Diagram IBD30 See Section 6 13 8 06 1522 Label Low Ice IBD 9 06 1207 Label Cold Plate Cleaning IB...

Page 31: ...3556 Dispensing Wheel Assy HEX IBD 6 05 1467 Lid Back IBD22 Round 7 05 1476 Lid Front IBD Round 3 4 2 5 10 1 9 11 12 14 16 15 6 7 8 9 13 8 82 2630 Merchandiser Assy IBD22 Round 9 03 0300 Wire Clip Adhesive 10 23 1038 01 Drain Spider IBD 11 03 0049 Clip Cord 12 12 0146 01 Lamp 18 Inch 15W T8 13 82 1929 Cover Assy Faucet Plate IBD 22 Inch Pre Mix 14 82 3175 SP Drip Tray Assy IBD 15 30 8586 Plate Spl...

Page 32: ...32 Faucet Plate and Ice Chute Sub Assembly Pre Mix IBD 11 10 8 6 5 17 4 2 1 3 9 8 7 ...

Page 33: ...BD 11 30 5876 01 Cover Electrical Box IBD 12 10 0732 Shaft ice Chute Door 13 05 0359 Bushing Shaft 14 03 0113 Ring Retaining 5144 12 15 05 0546 Lever Door 16 03 0205 Ring Retaining 5304 25 17 12 0244 Ice Door Switch E A B C D F H I G J 12 13 14 7 9 16 15 K Item Part No Description A 03 0086 Ring Retaining 5304 18 B 04 0328 Washer Rubber C 04 0327 Washer Flat D 12 0195 Solenoid D 90 E 30 5165 01 Br...

Page 34: ...lectrical Box and Gear Sub Assembly Pre Mix IBD 21 2 2 22 20 2 23 23 11 25 24 24 27 28 19 2 13 14 15 16 16 18 17 12 11 10 10 3 4 2 8 1 2 3 7 4 5 2 6 6 7 BLACK WHITE B L A C K W H IT E 2 9 28 29 28 29 26 25 ...

Page 35: ...sy Detector Sensor 18 52 2352 Body Assy Emitter Sensor 19 30 8468 Wrapper Assy IBD22 Round 20 12 0097 Switch Key Lock 21 30 6149 Cover Cut Out Wrapper IBD 22 06 1580 Label Patent 23 52 2449 Harness Assy Emitter IBD 24 07 0211 Washer Shipping Base 25 04 0203 Screw 3 8 16 X 1 00 FHD 26 90 0756 Shipping Board IBD 22 Inch Wide 27 82 1556 Drive Assy Motor IBD 115V 28 04 0069 Screw 10 16 X 0 500 29 30 6...

Page 36: ... are to be used ONLY in conjunction with Nugget Cubelet or Chewblet ice LANCER makes no warranty of any kind with regard to these components being used with any other kind of ice F ATTENTION IBD30 FS30 Item Part No Description ü ü 1 02 0577 Grommet Rubber G3002 ü ü 2 03 0368 Retainer Pin Agitator IBD ü ü 3 05 2293 01 Ice Shroud IC ü ü 4 23 1401 Agitator Assy Helical IC HEX ü X 5 23 1363 Extension ...

Page 37: ...ITE BLACK WHITE DISPENSE SWITCH BLACK RED VALVE SOLENOID J7 J3 RED BLUE BLACK WHITE WHITE BLACK FRONT FRONT BACK BACK J6 J5 J4 J8 J1 J2 ICE DOOR TRAP ALARM LOW ICE LIGHT ICE LOW WIRING DIAGRAM FOR LANCER ICE DISPENSER WITH LOW ICE SENSING TYP 5 8 7 6 ON 1 3 4 2 NOTE PREMIX DISPENSERS NOT USED ON ELECTRICAL BOX BOUNDARY LOW ICE SENSOR LOW ICE SENSOR EMITTER DETECTOR MOTOR ...

Page 38: ...HITE BLACK SWITCH DISPENSE J3 SOLENOID J7 BLUE WHITE BLACK RED RED BLACK BLACK WHITE VALVE BLUE BLUE RED RED ICE J6 J5 J4 J8 J1 J2 DOOR TRAP LIGHT ICE LOW ALARM LOW ICE WIRING DIAGRAM FOR LANCER ICE DISPENSER WITH LOW ICE SENSING TYP ON 6 2 4 3 1 5 7 8 ELECTRICAL BOX BOUNDARY DETECTOR MOTOR EMITTER LOW ICE SENSOR NOTE NOT USED ON PREMIX DISPENSERS ...

Page 39: ... 2 Seconds Agitation Off Time 60 Minutes Pellet Ice Setting Agitation On Time 4 Seconds Agitation Off Time 150 Minutes Switch 1 Low Ice LED Indicator Switch 2 Low Ice Alarm Switch 3 4 Agitation On Time Switch 5 8 Agitation Off Time Up On Down Off See page 22 23 for LED Descriptions FOR ASSISTANCE CALL 1 800 729 1500 SODA WATER 5 SODA WATER 3 4 SODA WATER 1 2 6 06 1181 02 3 2 1 CONFIGURATION SYRUP ...

Page 40: ...Lancer Corp 800 729 1500 Technical Support Warranty 800 729 1550 custserv lancercorp com lancercorp com ...

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