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SUGATSUNE KOGYO CO.,LTD

  

Tokyo, JAPAN

Phone: +81 (0)3 3866 2260

E-mail:[email protected]

SUGATSUNE KOGYO (UK) LTD

  

Reading, UK

Phone: +44 118 9272 955   

E-mail:[email protected]

SUGATSUNE EUROPE GmbH

  

Dusseldorf, GERMANY

Phone: +49 211 53812900  

E-mail:[email protected]

SUGATSUNE SHANGHAI Co., LTD

  

Shanghai, CHINA

Phone: +86 21 3632 1858    

E-mail:[email protected]

Guangzhou, CHINA

  

Phone: +86 20 6639 3552    

E-mail:[email protected]

SUGATSUNE KOGYO INDIA PRIVATE LIMITED

  

Mumbai, INDIA

Phone: +91 22 28314490/91

E-mail:[email protected]

SUGATSUNE AMERICA, INC

  

California, USA

Phone: +1 310 329 6373

E-mail:[email protected]

Chicago, USA

  

Phone: +1 312 461 1081    E-mail:[email protected].

SUGATSUNE CANADA, INC.

  

Phone: +1 514 312 5267    E-mail:[email protected]

2018.10

0755-6

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Slowly move the door toward the door head, and confirm that the 

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section.

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of soft close mechanism.

HANGING THE DOOR AND ADJUSTMENT

2

2. Door installation (top)

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Ensure that the roller main unit is securely attached to the casing. 

1. Door installation (bottom)

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guide in the groove, and then hang the door.

Vertical position adjustment screw

9

3

4

When removing the door

Use a 10 mm support under the door. Then pull out the 
recessed roller main unit from the door while raising the lever.

4. Adjusting door position

A

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Do not turn the adjustment screw more than the adjustment range.
To avoid damage of the adjustment screw, do not use electric screwdriver.

5. Fixing the jump prevention nut

With spanner 12, tighten the jump protect nuts until 
they will contact to main unit.

When a vertical frame is not used, 
install a door stopper.
Use door stopper of option.

2

2

Forward / backward adjustment screw

Clockwise =Raise

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Trigger

Tighten

Vertical 

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Forward / backward 

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PERIODICAL INSPECTION

Clean inside of track.

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Trouble

Check

Solution

Door stops during soft 
closing

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No soft closing

Check if trigger is installed.

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Check if hook lock is used.

Soft closer may not be able to close the door. Please contact Sugatsune.

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operation

Check if door touches other parts.

Provide necessary space between the door and adjacent objects.

Check track rollers for aluminum dust.

Remove the track and pull out the roller. Then, clean the roller.

Check for loose screws retaining the upper track.

Tighten the screw.

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Check if door touches adjacent parts.

Correct door position to avoid contact with other objects.

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Check if the door is warped.

Replace door with one that is not warped.

Door does not move.

Check the track retaining screws for looseness.

Roller touches the screw.
Retighten screws to free the roller.

Door starts to move.

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TROUBLESHOOTING

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Floor guide

Support

Click

Lever

Main unit

Casing

Mark

Mark

Lever

Lever

OK

Correct lever position

Incorrect lever position

Door stopper

(floor mount)

(option)

Lever

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