Laipac S911 Lola Operation Manual Download | Manualshive

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Laipac Technology Inc.

20 Mural Street, Unit 5, Richmond Hill Ontario L4B 1K3 Canada

Tel: 905-762-1228 | Fax: 905-763-1737 | E-mail:

[email protected]

|

http://www.laipac.com

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10 Firmware Update

This section introduces how to use LocationNow Suite to update LOLA’s application
firmware.

10.1 Update firmware by using “web-based” utility software

(1) If user’s computer has installed “web-based” utility software, he can skip this step.

Otherwise, he need download this utility by using the link below

http://www.laipac.com/lolaupdate.htm

Then, complete the installation of this utility, refer to section 3.3

(2)

Click icon below to run web-based LocationNow Suite utility

(3)

Connect LOLA to computer through USB cable, then, reset device

(4)

If utility detects device has been connected, it will automatically check firmware
version on this device.

(5)

If the version is lower than the one latest issued by Laipac for this product, utility
will pop-up a window below to remind user that a new version exists now and it is
ready for user to download it from Laipac (Internet access is requested!)

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Summary of Contents for S911 Lola

Page 1: ...Document No 280 UM 001 Document Type User Manual Security Level Open S911 LOLA Operation Manual Version 1 82 May 8 2015 Copyright Laipac Technology Inc ...

Page 2: ...911 LOLA s working mode and its usage V1 1 1 60 2013 10 07 Correct some errors in section 3 2 Standby and 3 3 Sleeping Mode of Appendix A 1 70 2014 12 02 Add section 2 3 3 Alert for improperly installation of SIM card Add section 3 4 to introduce new web based utility software package Update all operation interfaces correspondent to firmware V1 56 and utility LocationnowSuite20141105 Add section 4...

Page 3: ...Automatically 4 2 Installing USB driver on PC with Windows 7 Manually 4 3 Installing USB driver on PC with Windows XP 5 How to start configuration of your unit 5 1 Enter into utility 5 2 Action on LOLA 5 3 The first glance at LocationNow Suite utility 6 An example of configuring LOLA 6 1 Request from LOLA s user 6 2 Configuration on user s LOLA 7 Knowing more about the utility and LOLA 7 1 File op...

Page 4: ... product Power Button It is being used for turning on or off the S911 LOLA unit Turn On the unit Press this button over 3 seconds user should feel the vibration and observe flashing generated by the GPS indicator LED GSM indicator LED and SOS button backlight LED Turn Off the unit Press this button over 3 seconds GPS and GSM status indicator LEDs will be turned off also he can feel the vibration g...

Page 5: ...on to pick up the phone Hand up phone During or after the phone call user can press this button to hand up the phone Checking status Press this button user can hear beeping It can show user the working status of the major function part on this unit such as GPS and GSM refer to section 9 below Reset LOLA To reset LOLA user should press both Power and SOS button for 2 or 3 seconds then release them ...

Page 6: ... USB driver on computer 6 Ensure LOLA is powered down then connect it to the computer 7 Install USB driver on computer 8 Disconnect LOLA with computer 9 Run utility 10 Ensure LOLA is powered down then connect it to the computer again 11 If the existing firmware does not meet the request of utility update firmware 12 Configure the unit and save the settings to unit 13 Disconnect unit with computer ...

Page 7: ...h GSM GPRS network the following setting parameters should be coming with the SIM card GPRS APN The Access Point Name is used by your SIM card to connect to the GPRS network The Access Point is the carrier s server through which the traffic becomes converted from GSM to GPRS Internet traffic GPRS APN User Name The user name authorizes your SIM card to access your carrier s Access Point It could be...

Page 8: ... http www laipac com 8 2 3 2 Installation of the SIM Card Following steps below user can open SIM Card tray and install SIM Card into S911 LOLA 2 3 3 Alert for improperly installation of SIM card If the SIM card is installed improperly after LOLA is powered up it will generate a beep alert to remind user that he should re install SIM card ...

Page 9: ...ess 1 Power on LOLA and wait it to enter into its working mode 2 Connect LOLA with the charger and start to charging it 3 Press Power ON OFF button for a while both GSM and GPS status indicator will be turn off and user can feel a vibration generated by the internal vibrator In this case LOLA has been forced to enter into its Fast Charging Mode Note After action 3 if the GPS and GSM LEDs are still...

Page 10: ...ownload Adobe Flash Player by using link below http get adobe com flashplayer 3 2 How to get utility software User can download this utility software by using the link below http www laipac com lolaupdate htm This software package is a compressed file with suffix 7z or zip such as LocationNowSuite20141105 7z Decompress it to get the executable program LocationNowSuite20141105 exe 3 3 Installation ...

Page 11: ...ware package includes the following function parts 1 Management of data communication between computer and device 2 Management of firmware version User needs download this package through links http www laipac com lolaupdate htm After completing the downloading and installation process of this package on user s computer whenever utility is running and device is connected to this computer utility s...

Page 12: ...s hint bubble below It means LOLA s USB driver has been installed successfully Depending on computer it may appear other COM Port number here rather than COM5 such as COM 6 COM 9 Note User can use the method introduced in section 4 2 3 to check if this USB driver has been installed successfully If it fails he may try to install it manually by referring to section 4 2 and check it again by using th...

Page 13: ...echnology Inc 20 Mural Street Unit 5 Richmond Hill Ontario L4B 1K3 Canada Tel 905 762 1228 Fax 905 763 1737 E mail info laipac com http www laipac com 13 Click Install Select Install this driver software anyway ...

Page 14: ...USB driver has been installed successfully Depending on computer it may appear other COM Port number here rather than COM5 such as COM 6 COM 9 4 2 3 Check the installation of USB driver User can follow the steps below to check if the requested USB driver has been installed on his computer successfully 1 Using mouse to select and click the Start icon on screen s bottom left corner 2 Moving mouse to...

Page 15: ... to this computer and reset LOLA 6 At this moment in the Device Manager window a new item Port COM LPT will come out if using mouse to click the icon on left of this item it will generate a item labeled as Personal Tracer COMX 7 If user can see this item coming out and does not disappear it means the requested USB driver is installed successfully 8 If user is not able to see action described in st...

Page 16: ...er Click Install then close the installation menu to complete pre installation 4 3 2 Installation of USB driver 1 Ensure LOLA is powered down then 2 Connect LOLA to computer through the USB cable coming with LOLA If you get a Found New Hardware message click the Yes this time only then click Next This is for the configuration of the USB interface If the Wizard appears again select Install the soft...

Page 17: ...nd Hill Ontario L4B 1K3 Canada Tel 905 762 1228 Fax 905 763 1737 E mail info laipac com http www laipac com 17 The device will be detected and will come up with another Windows digital signing warning message just click Continue Anyway then click Finish ...

Page 18: ... utility There are 2 ways below to enter into LocationNow Suite utility s platform menu see Fig 5 1 a Double click icon LocationNow Suite on PC s desktop or b Go to Windows Start All Programs LocationNow Suite LocationNow Suite Fig 5 1 5 2 Action on LOLA 1 Ensure your LOLA is powered off 2 Connect unit to PC by using micro USB cable then turn on the unit If connection is successful user should see...

Page 19: ...ts default setting to fill in all those item requested by this utility For default setting refer to section 5 to7 4 There are 4 kinds of operation menus coming with this utility they are File Network Functions Advance The following sections will tell user how to set up his LOLA by using these 4 menus 5 On the bottom of those interfaces there are 2 buttons This button can be used to retrieve the ex...

Page 20: ...pac For user being in USA and Canada he could select to use Laipac s SIM card 4 What are those key setting items related to the service platform and LOLA The following settings are related to the service platform LocationNow com Device ID When user opens his account on this service platform he should be assigned a unique Device ID for his LOLA Password Also he should set up a Password under his ac...

Page 21: ... It is provided that the No is 9057621228 SOS SMS Alert When pressing SOS button LOLA aslo can send a SMS alert message to a selected SMS device To meet this request SIM card should have valid SMS plan Also user needs configure this No in setting item Emergency No 1 It is provided that the No is 9057621228 6 2 Configuration on user s LOLA Fig 6 2 1 to Fig 6 2 3 shows user all those necessary setti...

Page 22: ...gy Inc 20 Mural Street Unit 5 Richmond Hill Ontario L4B 1K3 Canada Tel 905 762 1228 Fax 905 763 1737 E mail info laipac com http www laipac com 22 Fig 6 2 2 Setting of Functions menu Fig 6 2 3 Setting of Advance menu ...

Page 23: ...ration menu Click icon user can enter into File Operation Menu which consist of a pull down menu with 5 kinds of selectable function shown in drawing below 7 1 1 Import default file Select Import default file utility will remove all those setting items which may be read back from LOLA or edited created by user and leave them as blank or disable items 7 1 2 Logout Select Logout utility will go back...

Page 24: ... 3 Save file User can use this function to save the utility s setting to a file under his selected folder on disk 1 Select Save file and use the windows file browser to find the folder here it is C LOLA 2 Type in the file name such as Configuration 1 in File name block then click Save 3 Now a file namely Configuration 1 cfg has been created under the folder C LOLA ...

Page 25: ...low the steps below to load this file into LocationNowSuite utility 1 Select Import file 2 Using Windows file browser to locate this file 3 Then click Open the settings included in this file will be brought into utility Note The functions of Save file and Import file provide a very efficiency way for user a to generate a configuration his own LOLA quickly it is based on one set of configuration wh...

Page 26: ...ration inside of user s LOLA To meet this kind of request Laipac has developed a special mechanism for LOLA This mechanism is called access control With the help of this mechanism user can purposely create a special password on his own device Without the correct password un authorized person is not able to access this protected device by using LocationNow Suite utility software If user does want t...

Page 27: ...n help utility to set up DST APN parameters as well as other settings Are you using Laipac s SIM For user in US and Canada if he is using SIM card from Laipac when he selects Yes utility is able to complete all those setting items requested by Wireless Service Setup If user selects No he will be in charge of filling in all those setting items requested by Wireless Service Setup Such as a Canadian ...

Page 28: ...authenticates your SIM card to access your carrier s Access Point It could be blank in most of case SIM protection If the SIM card is coming with protection mechanism it is decided by SIM card provider rather than LOLA s user himself Please find the answer from SIM card provider SIM Pin When SIM card is with protection this is the field to enter the valid PIN code How to select the GSM band 1 User...

Page 29: ...protocol Short Message Service SMS is defined as a back up communication channel if it is enabled LOLA is capable of using Fall Back mechanism to send its messages to another SMS device with SMS Base Station No Fall Back GPRS SMS If it is enabled LOLA is able to send its waypoint alert message through SMS channel when it is in some area without GPRS network coverage SMS Base Station No This Phone ...

Page 30: ...s his desired LBS service platform Primary server domain name This is the domain name of primary server For www LocationNow com it is laipgw1 com Primary port This is the Port used by the primary server For www LocationNow com it is 1688 Primary server static IP The primary server s static IP address that will accept the transmissions when Primary server domain name become inaccessible Secondary s...

Page 31: ... and c require the following fields to be set with valid phone numbers SOS number and Emergency number 1 Text messages are sent in response to SOS G Sensor and Geo fence alerts Voice calls are only made in response to SOS button or G Sensor alerts SMS text messages are sent to the number in the Emergency Number 1 field Voice calls are made in sequence to the SOS Number Emergency Number 1 and Emerg...

Page 32: ...current call and turn to dial the next one If any of these calls is picked up by other side LOLA will stay with this successful call until it is completed and no longer turn to dial the others Note Any auto answer on remote phone set side or from carrier will be treated as a successful call and LOLA will no longer turn to dial the next one How to respond to a incoming call There are 4 kinds of way...

Page 33: ...down menu allowing the user to select their time zone in GMT Day Time Saving The option to enable or disable the ability to setup when daylight savings occurs 7 3 3 Speed Mileage Over Speed Alert Provides the option to enable or disable the setup of speed limit notification alerting This alert is sent to the GPRS server Speed Limit It is a user defined value of what speed limit should be set The u...

Page 34: ...r can set up a threshold value for motion sensor to detect the level caused by the hits The level range is defined as 0 to 8000mG as default it is 2500mG Phone Call to SOS Number If user enables both G sensor Alert and this item when G sensor alert generates LOLA will send an alert message to remote server first send a SMS message to SMS device with Emergency No 1 second then make an emergency pho...

Page 35: ...eing in a vehicle or on a train it is suggested Sensitivity should be set to High For applications where all motion tends to be more sudden movements such as walking or quickly standing up Low setting is recommended 7 3 6 Geo fence Geo fence Alert is a very useful function provided by LOLA By means of remote server such as LocationNow com user can set up a specified area on electronic map such as ...

Page 36: ...respond to the inquiring message sent by LOLA LOLA will try to redevelop connection with remote server The process mentioned above is called Serve Query 7 4 2 Special Function AGPS Namely Assisted GPS is a system that can under certain conditions improve the startup performance or time to first fix TTFF of a GPS satellite based positioning system LOLA is capable of providing AGPS service if user e...

Page 37: ... one of these four working modes here and set up the relative parameters by using utility software or remotely do it on service platform For difference of these 4 kinds of mode user can refer to Appendix A section 3 Here is a quick introduction for how to set up those modes by using utility After completion of setting up working mode and running the device device will enter into that selected mode...

Page 38: ...vice in local time 8 00 AM and 8 00 PM everyday If user sets up his device on 10 00 AM and have device running device will enter into Sleep Mode after device start running immediately The first wake up and uploading report time is 8 00 PM on the same day If user sets up his device on 10 00 PM and have device running device will enter into Sleep Mode immediately The first wake up and uploading repo...

Page 39: ...er into Asset Tracking Mode after device start running immediately The first wake up and uploading report time is 6 00 AM on the next day In generally speaking among 6 00AM 2 00 PM and 10 00 PM no matter when device is set up and starts running the choice should always be the one which is beyond and the most close to the device s start running time Carrier Mode This is a special working mode to or...

Page 40: ...adjustment can be done by using utility software or sending command remotely from server side Mic Sensitivity When the slide is moved from the left to right the sensitivity of Microphone will be increased in 5 different levels Speaker Volume When the slide is moved from the left to right the volume of Speaker will be increased in 5 different levels Note The factory setting for sensitivity of Micro...

Page 41: ...LocationNow com User could experience the location based service coming with S911 LOLA by using Microsoft IE 9 0 to access LocationNow service platform Its link is http www locationnow com locationnow Input your authorized login User ID and Password here then click Login Note Consulting with Sales Department of Laipac Technology Inc for having service of LocationNow com ...

Page 42: ...LOLA Such as one LOLA s device ID is 10005008 Password is 99999999 and its default name is People14163543 Device ID and Password are used to communicate with user s LOLA Locator Name is used for user to access the service which is provided by LocationNow com platform and targeted to user s LOLA Locator Name can be changed by user The procedure is below 1 Move mouse to point to top left corner then...

Page 43: ... be either in the center or the top left under the indicator Group of the Map area 4 Move mouse to point to and click LOLA icon 5 User can change the content of item Locator Name and click Update button to have a new Locator Name for his LOLA Such as LOLA 5008 has been entered as a new Locator Name for this LOLA here 6 During operation above user can click button to stop this procedure at any time...

Page 44: ...ail info laipac com http www laipac com 44 8 2 Request your LOLA s last position 1 Move mouse to point to top left corner then select and click the button 2 From the pull down device list select and click the Locator Name of user s LOLA here it is LOLA 5008 Now user should find the last position of your LOLA on the Map ...

Page 45: ...to section 8 3 It tells user when the last uploading report from LOLA if its position is available from this report user is able to see LOLA s icon in Map area 8 3 Request your LOLA s current position 1 Move mouse to point to top left corner then select and click the button 2 From the pull down device list select and click the Locator Name of user s LOLA here it is LOLA 5008 Now user should find t...

Page 46: ...kely connected to the server now 4 Move mouse to point to top left corner then select and click the icon Locate Now 4 On the bottom left corner an indication bar as below should appear It tells that user s LOLA is being asked to upload its position data to LocationNow server a If user sees the indicator bar shown as below it means the targeted device has uploaded its current position data to serve...

Page 47: ...laipac com http www laipac com 47 b If user sees the pop up window as below in central part of Map it means that this request uploading process is not successful User may try step 4 again Note If user continues to fail this operation it means that the targeted LOLA may have been off line without informing the LocationNow Server ...

Page 48: ... its normal working status 5 White LED flashes every 5s Red LED flashes every 5s 1 unit is under its normal working status 2 It battery voltage is low 6 White LED is flashing White LED is flashing Press SOS button to check unit s status 1 unit s position is not fixed yet 2 Unit has not registered on GSM 7 White LED is on White LED is flashing Press SOS button to check unit s status 3 unit s positi...

Page 49: ... need download this utility by using the link below http www laipac com lolaupdate htm Then complete the installation of this utility refer to section 3 3 2 Click icon below to run web based LocationNow Suite utility 3 Connect LOLA to computer through USB cable then reset device 4 If utility detects device has been connected it will automatically check firmware version on this device 5 If the vers...

Page 50: ...Tel 905 762 1228 Fax 905 763 1737 E mail info laipac com http www laipac com 50 6 If user wants to download this new firmware he can click Yes utility will start firmware updating process When this process is completed successfully user should see the prompt information below Success ...

Page 51: ...ne utility software 1 Based on the requested LOLA s firmware version contact with Laipac to ask the correct utility package 2 Complete the installation of this new utility refer to section 3 3 3 Click icon below to run stand alone LocationNow Suite utility 1 If utility detects device has been connected it will automatically check firmware version on this device 2 If the version is lower than the o...

Page 52: ...Appendix A Document No 280 AN 001 Document Type Application Note Security Level Open S911 LOLA s working mode and its usage Version 1 10 March 21 2013 Copyright Laipac Technology Inc ...

Page 53: ...tario L4B 1G5 Canada Tel 905 762 1228 Fax 905 763 1737 E mail info laipac com http www laipac com 53 Release History Revision Date Content 1 00 2013 03 21 It is initial release 1 10 2013 04 28 Revise section 2 1 1 20 2014 12 02 Add section 3 4 Asset Tracking Mode ...

Page 54: ...de 2 1 Set up Working Mode by using LocationNow Suite utility 2 2 Set up Working Mode on LocationNow Service Platform 2 2 1 Enter into operation menu of setting up LOLA s working mode 2 2 2 Retrieve the current working mode of LOLA 2 2 3 Set up Normal or Stand by Mode 2 2 4 Set up Sleep Mode 3 Know more about Working Mode 3 1 Normal Mode 3 2 Stand by Mode 3 3 Sleep Mode 3 4 Asset Tracking Mode 4 P...

Page 55: ...ull functional or idle Moving Detection enabled Impact Detection enabled Stand by Full speed Full functional or idle Shut down Moving Detection enabled Impact Detection enabled Sleep idle Shut down Shut down Impact detection enabled Asset Tracking idle Shut down Shut down Shut down Table 1 2 Set up Working Mode 2 1 Set up Working Mode by using LocationNow Suite Using Locationnow Suite utility soft...

Page 56: ...e steps below to re set up his device s working mode through LocatinNow V3 1 Using LocationNow Suite utility software to configure LOLA to point to LocationNow platform Refer to LOLA operation manual 2 Using authorized User ID and Password to login http locationNow com 3 From Locator s pull down list top left cirner select his LOLA such as here it is LOLA5008 4 Click button to communicate with his...

Page 57: ...ht corner it shows It means LocationNow V3 has communicated with LOLA successfully If LocationNow V3 is not able to communicate with LOLA successfully user should check his device s configuration and ensure his LOLA is not in Sleep Mode 5 Click button and select System Config as shown below 6 Now user has been guided to the operation menu for setting up LOLA s working mode ...

Page 58: ... 1737 E mail info laipac com http www laipac com 58 2 2 2 Retrieve the current working mode of LOLA 1 Select Retrieve Mode Status 2 Click Send 3 If On bottom left corner it shows 4 Find the current working status read back from LOLA in Working Mode area for example it is Normal Mode being used by LOLA 5008 here ...

Page 59: ...Stand by Mode is almost same the description below is for setting up Stand by Mode 1 Select Working Mode 2 Select the mode user wants to set Such as here user wants to change LOLA 5008 s working mode from Normal mode to Stand by mode 3 Click Send If on bottom left corner it shows It means this new working mode has been set up on LOLA 5008 successfully 5 Refer to section 2 2 1 user can verify if St...

Page 60: ... Sleep Mode 3 Set up the Twice per day wake up time for sleep mode Refer to section 3 3 for detail of this setting Here it is set to wake up at 9 00 am and 9 00 pm 4 Click Send If on bottom left corner it shows It means this new working mode has been set up on LOLA 5008 successfully 5 User is not able to verify if LOLA has entered into Sleep Mode by sending Retrieve Mode Status command Note At pre...

Page 61: ... s major function under Stand by Mode Central controller Full speed GSM GPRS Full functional or idle GPS Shut down but activated when Impact alert Panic button alert G sensor or motion sensor Moving Detection enabled Impact detection enabled When it is in Stand by mode if user press either panic and power on off button GSM LED blinks 2 times every 10 seconds to indicate device in this mode 1 When ...

Page 62: ... laipac com 62 4 Turn on GPS 5 During 15 min if device s position is able to be fixed by GPS LOLA will send the second Panic alert message to remote server and SMS device with valid position For setting up process of remote server Emergency No 1 and SOS number by means of LocationNow Suite utility user can find the detail in LOLA Operation Manual ...

Page 63: ...4 When LOLA is under Sleep Mode press Panic button and hold over 3s device will generate a SOS alert action sequence and change to Normal Mode 5 When LOLA is under Sleep Mode an impact will generate a G force alert action sequence if it is enabled then turns to Normal Mode 6 When LOLA is awaken if it detects its in Low Battery a alert is sent then goes back to sleeping mode 7 Battery life could be...

Page 64: ...in if device s position is able to be located LOLA will send the second message with valid position to server Device is full functional during wake up time window When LOLA is awaken if it detects its in Low Battery a alert report will be sent to server Between 2 reports device is considered as under its deep sleep status it will not respond to the operation of SOS button Depending on the setting ...

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