Laipac Technology Inc. M2M 3350 User’s Manual & Reference Guide
8 TROUBLESHOOTING
If you are having trouble connecting to the internet or pairing your modem with your PC, try some
of the following steps:
•
If the Bluetooth dongle is not connecting to your PC, try unpairing and then pairing your
device with the PC
•
Make sure you enter the correct security code as either ‘0000’ or ‘1234’
•
Restart the PC and modem
•
Make sure the USB/COM selector switch is set to the desired operation as either ‘USB’ for
USB communications or ‘COM’ for serial/Bluetooth communication
•
Make sure the slider switch on the Serial Bluetooth Dongle is set towards the GSM antenna
and not set towards the RS232 connector as shown in section 3.5.
•
Make sure you can the correct COM port listed when you created the modem in Windows
•
Make sure you SIM card is activated
•
Make sure you are using the correct APN settings from your GSM provider
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