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TROUBLESHOOTING 

17 

 

 

5.  

 

TROUBLESHOOTING 

 This symbol means that a qualified professional should be called to perform the operation. 

Problem 

Probable causes 

 

Solution 

The fire does not light 
properly 
The fire does not stay 
alight 

Green or damp wood 

 

Use hard woods, cut at least 2 years ago and stored in a 
sheltered, ventilated place 

The logs are too large 

 

Use crumpled paper or firelighters and dry wood chips to light 
the fire. Use split logs to keep the fire going 

Poor-quality wood 

 

Use hard woods which produce heat and embers (chestnut, ash, 
maple, birch, elm, beech, etc.) 

Insufficient primary air 

 

Open the primary- and secondary-air intakes completely, or 
even open the door slightly. 
Open the outdoor-air inlet grille 

Insufficient updraught 

 

Check that the draught is not blocked. De-soot if necessary. 
Check that the flue is in perfect condition (airtight, insulated, 
dry, etc.) 

The fire flames up too 
much 

Excessive primary air 

 

Close the primary- and secondary-air intakes partially or totally 

Excessive updraught 

 

Install a draught damper 

Smoke given off on 
lighting 

Poor-quality wood 

 

Do not continually burn chips, carpentry scraps (plywood, 
pallets, etc.) 

Cold flue 

 

Heat up the flue by burning a piece of paper in the firebox. 

Smoke during burning 

The room is at low 
pressure 

 

In rooms with Controlled Mechanical Ventilation, leave an 
outdoor window ajar until the fire is fully alight. 

Too little wood loaded 

 

Load as recommended. Loads notably smaller than those 
recommended lead to low smoke temperature and 
downdraught. 

Insufficient updraught 

 

Check the condition of the flue and insulation. 
Check that the piping is not blocked. Clean mechanically if 
necessary 

Wind enters the flue 

 

Install an anti-downdraught system (Cowl) at the top of the 
chimney 

Does not warm up enough 

The room is at low 
pressure 

 

In rooms with Controlled Mechanical Ventilation, there must be 
an outdoor-air inlet 

Poor-quality wood 

 

Only use the recommended fuel 

Water condenses (after 
the appliance has been lit 
more than 3 or 4 times) 

Too little wood loaded 

 

Load as recommended. Loads notably smaller than those 
recommended lead to low smoke temperature and 
condensation. 

Green or damp wood 

 

Use hard woods, cut at least 2 years ago and stored in a 
sheltered, ventilated place. 
 

Condition of the flue 

 

Lengthen the flue (5-6 metres minimum). Insulate the flue 
properly. Check the airtightness of the flue/appliance. 

 

 

Summary of Contents for Sagra

Page 1: ...Sagra Instruction Book ...

Page 2: ... Warning to installers 5 2 2 Room for installation 5 2 2 1 Ventilation of the room 5 2 2 2 Location of the appliance in the room 6 2 3 Installation of the appliance 6 2 3 1 Floor 6 2 3 2 Safety distances 6 2 3 3 Checks before lighting for the first time 6 2 3 4 Connection to the flue 6 2 4 Chimney flue 7 2 4 1 Type of flue 7 2 4 2 Chimney crown 7 INSTRUCTIONS OF USE 9 3 1 Fuel 9 3 2 Description of...

Page 3: ...1 4 1 4 Chrome parts 16 4 1 5 Painted sheet steel cast iron parts 16 4 1 6 Firebox glass 16 4 2 Maintenance of the chimney flue 16 4 3 Important advice 16 TROUBLESHOOTING 17 BASIC BREAKDOWNS 18 DECLARATION OF PERFORMANCE 19 CE MARK 21 ...

Page 4: ...ifications set out in the legislation applicable in each country and this instruction book 1 1 General characteristics Unit SAGRA Nominal Heat Output N H O to atmosphere kW 12 5 Efficiency at N H O 70 6 CO emission at 13 O2 at N H O 0 35 Gas mass flow at N H O g s 10 7 Gas temperature downstream of flue socket at N H O ºC 413 Optimum flue draught Pa 12 Wood consumption beech at N H O Kg h 3 9 Dime...

Page 5: ... of the fuel fuel loads fuel load frequencies flue draught and system of installation indicated in this Instruction Book Failure to respect these conditions may lead to problems with the appliance deterioration shorter useful life etc which are not covered by the Lacunza warranty Figure No 1 Dimensions of the Sagra appliance in mm ...

Page 6: ...solutely crucial to ensure the suitable renewal of the air in the room in which the appliance is fitted the room must always have at least two permanent grilles or openings to the exterior in order to renew the air one for intake and the other for extraction For the installation of its appliances Lacunza recommends an additional section for these openings One of these two grilles must be situated ...

Page 7: ... etc as a result of overheating if the non combustible material is not designed to withstand high temperatures 2 3 3 Checks before lighting for the first time Make sure that the glass es is are not broken or damaged Make sure that the flueway is not obstructed with packing or loose parts Check the deflector is correctly positioned Make sure that the airtight joints on the flue circuit are in perfe...

Page 8: ...ts entire length The flue must be at least 5m tall and the chimney cap must not hinder the free release of gases If the flue tends to suffer from downdraught then it is necessary to fit an effective anti downdraught cowl a static cowl or a smoke extraction fan or reshape the chimney Never make 90º bends due to the great loss of draught they cause and reduce 45º bends down to an absolute minimum Ea...

Page 9: ...tacle located within a 10m radius of the chimney outlet by more than 1m Figure No 4 Distances between the chimney crown and objects within a 10m radius The chimney crown must clear any neighbouring building or obstacle located within a radius of 10m to 20m from the chimney outlet Figure No 5 Distances between the chimney crown and objects within a radius of between 10 and 20m ...

Page 10: ...ely chopped wood produces greater heat output but also burns more quickly Optimum fuels Beech Other fuels Oak chestnut ash maple birch elm etc Pine and eucalyptus logs are low density and produce very long flames and may cause the parts of the appliance to wear out more quickly than normal Resinous wood may mean that the appliance and the flue need to be cleaned more often Non permitted fuels All ...

Page 11: ...INSTRUCTIONS OF USE 10 3 3 2 Description of the parts of the appliance 3 2 1 Placing the cast iron grilles and the deflector inside the fireplace A Deflector B Grilles ...

Page 12: ...INSTRUCTIONS OF USE 11 3 Figure No 7 Grilles and deflector placed inside the fireplace ...

Page 13: ...ating components Sagra Figure No 8 Operating components on the appliance A Firebox door handle B Primary air intake ashpit o B1 open o B2 closed C Secondary air intake o C1 open move towards the symbol o C2 closed move towards the symbol ...

Page 14: ...notice water around the appliance this is produced by the condensation of the moisture in the wood on lighting the fire This condensation will no longer appear when the appliance has been lit three or four times and has adapted to its flue If it does not disappear then check the flue draught length and diameter of the flue flue insulation airtightness and the humidity of the wood used 3 4 Safety D...

Page 15: ...ation These noises are a natural result of expansion contraction of the parts which make up the appliance Do not be alarmed by noises of this kind In order to obtain minimum output tend towards closing them For normal use we recommend you close the Primary Intake and leave the Secondary Intake open 3 7 Removing ash Following sustained use of the appliance it is necessary to remove the ash from the...

Page 16: ...INSTRUCTIONS OF USE 15 3 Figure No 10 Section view with the A deflector fitted Removing the deflector Figure No 11 Dismantling the deflector Soot falling from the flue may build up on the deflector ...

Page 17: ...eel could rust and the paint could blister and chip Be particularly careful when cleaning the glass the liquids used must not dampen the painted steel 4 1 6 Firebox glass Keep the secondary air intake open to keep the door glass cleaner for longer However the glass may get dirty the longer the appliance is used Special degreasing products designed for the purpose should be used to clean it Clean w...

Page 18: ... continually burn chips carpentry scraps plywood pallets etc Cold flue Heat up the flue by burning a piece of paper in the firebox Smoke during burning The room is at low pressure In rooms with Controlled Mechanical Ventilation leave an outdoor window ajar until the fire is fully alight Too little wood loaded Load as recommended Loads notably smaller than those recommended lead to low smoke temper...

Page 19: ...0 82 kg 1 2 509020000042 Cordón negro Ø 13mm puerta hogar 2 1 m 1 3 500000000510 Cordón 8x2mm cristal puerta hogar 1 2 m 1 4 502840000001 Javea Tormos Sagra deflector 2 5 kg 1 5 502840000002 Javea Tormos Sagra registro 2º 0 5 kg 1 6 502840000003 Tormos Sagra cenicero 2 5 kg 1 7 502030000003 Salamandra Gold parrilla 1 7 kg 2 8 502870000000 Sagra pieza móvil registro 1º 0 1 kg 1 ...

Page 20: ...DECLARATION OF PERFORMANCE 19 7 DECLARATION OF PERFORMANCE ...

Page 21: ...DECLARATION OF PERFORMANCE 20 7 ...

Page 22: ...CE MARK 21 8 CE MARK ...

Page 23: ......

Page 24: ...LACUNZA KALOR GROUP S A L Pol Ind Ibarrea s n 31800 Alsasua Navarra Spain Tel 00 34 948 56 35 11 Fax 00 34 948 56 35 05 e mail comercial lacunza net Website www lacunza net EDITION 0 ...

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