LaCie Two Big User Manual Download

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LaCie Two Big Hard Drive

User Manual

Table of Contents

7.3. Concatenation (Big)

7.4. JBOD

8. Troubleshooting

8.1. LEDs and Fan

8.2. LaCie Two Big connection to LaCie SATA II 3Gb/s PCI-X Card 4E

9. Contacting Customer Support

10. Warranty

Summary of Contents for Two Big

Page 1: ...Storage Policies 15 3 3 Changing the Storage Policy Configuration 16 3 4 Partitioning the LaCie Two Big Disk Drives 18 3 4 1 Partitioning the LaCie Two Big Disk Drives Windows 18 3 4 2 Partitioning the LaCie Two Big Disk Drives Mac 23 4 Maintaining Your LaCie Two Big 25 4 1 Removing replacing a drive 25 4 2 Firmware updates 26 5 LaCie Two Big Front Panel LED Indicators 27 6 Tech Tips 28 6 1 Availa...

Page 2: ...ive User Manual Table of Contents 7 3 Concatenation Big 36 7 4 JBOD 37 8 Troubleshooting 38 8 1 LEDs and Fan 39 8 2 LaCie Two Big connection to LaCie SATA II 3Gb s PCI X Card 4E 40 9 Contacting Customer Support 41 10 Warranty 43 ...

Page 3: ...sign or the product manual without reservation and without obligation to notify any person of such revisions and changes FCC Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions 1 The devices may not cause harmful interference 2 The devices must accept any interference received including interference that may cause undesired operation NOTE T...

Page 4: ...eference to the following conditions 73 23 EEC Low Voltage Directive 89 336 EEC EMC Directive This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a de signed collection point for the recycling of waste electrical and electronic eq...

Page 5: ...rational humidity beyond 5 80 non condensing or non operating humidity beyond 10 90 non condensing Doing so may damage the LaCie Two Big or disfigure its casing Avoid placing your LaCie Two Big near a source of heat or exposing it to sunlight even through a window Inversely placing your LaCie Two Big in an environment that is too cold may dam age the unit Rated cooling for altitudes up to 2000 met...

Page 6: ...lease replace defective hard drives only with a new drive provided by LaCie For drive removal process see section 4 1 Removing Replacing a Drive CAUTION Drive warranty will be void if you replace the defective drive by a drive not purchased from LaCie CAUTION The LaCie Two Big s warranty may be void as a result of the failure to respect the precautions listed above ...

Page 7: ...ty to manage various RAID levels 0 1 Con catenation and JBOD 1 1 What Your LaCie Two Big Can Do Supports powerful RAID 0 1 Concatenation and JBOD High performance storage The newest in Serial ATA SATA technology Easy plug and play installation on PC or Mac Introduction Important Info Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and und...

Page 8: ...er For Mac platforms Mac G4 500MHz or faster CD ROM drive 64 MB of RAM minimum Mouse or compatible pointing device External SATA cable connection between the Two Big and the host computer Software For x86 platforms Microsoft Windows 2000 Windows XP or Windows Server 2003 with the latest Service Pack installed For Mac platforms Mac OS 10 3 9 or later LaCie SATA II PCI X card CD ...

Page 9: ...n External power supply LaCie SATA II 3Gb s PCI X Card 4E PCI X Card CD ROM includes User Manual Quick Install Guide and Drivers PCI X Card Quick Install Guide printed version Two plastic drive stands with rubber feet for drive stands 1 2 3 5 6 4 7 8 Accessories box contents 1 3 LaCie SATA II 3Gb s PCI X Card 4E Quick Install Guide 4 5 7 High Speed SATA II RAID system with 2 hot swappable drives L...

Page 10: ... LED Indicates system on off status Panel removal tab Two Plastic stands with rubber feet Removable front panel 2 3 2 Front View without Front Panel Handles to remove the drives Drive slot 1 Drive slot 2 1 2 3 4 1 2 3 1 2 3 TecHnical note For more information about these LEDs see Chapter 5 LaCie Two Big Front Panel LED indica tors 1 2 3 5 4 5 ...

Page 11: ...oid overheating the LaCie Two Big should be installed in a well ventilated area and in such a way as to maintain sufficient airflow across the controller chips Also ensure that the Ventilation Fan is not obstructed Please use the included plastic stands and rubber feet which elevate the Two Big and allow for better heat dissipation Environmental Requirements Temperature 0 35 C 32 95 F Operation Hu...

Page 12: ...s an internal interface delivering improved performance to internal connections Soon after eSATA or external SATA was developed allowing for the use of shielded cables outside the PC eSATA technology was developed to be rugged and durable eSATA connectors do not have the L shaped design of other SATA connectors In addition the guide features are vertically offset and reduced in size to prevent the...

Page 13: ...aCie Two Big plugged in and ready to use 3 2 Storage Policies Terms to know before you configure the Storage Appliance The terms represent LaCie Two Big configuration options 3 3 Changing the Storage Policy Configuration Your LaCie Two Big comes preconfigured in the FAST storage policy configuration This process will modify the policy configuration 3 4 Partitioning the LaCie Two Big disk drives Du...

Page 14: ...n on the Two Big using the switch on the back fig A 2 3 Plug one end of the external SATA cable to the external SATA connec tor on your host computer Connect the other end of the cable to the Two Big fig B TecHnical note The LaCie Two Big default configuration is in FAST RAID 0 mode To change the storage policy configuration mode see sections 3 3 Storage Policies 3 4 Changing the Storage Policy Co...

Page 15: ... failure At least two drives mirror each other at all times equivalent to RAID 1 Each write goes to both disks Safe provides the highest level of data protection but halves the amount of storage space since all data must be stored twice To implement the Safe storage policy the Basic Configuration Wizard creates two volumes Each volume consists of two hard disk drives that mirror each other BIG A s...

Page 16: ...ght to select a different mode fig A 3 Remove the screwdriver from the rotary switch and use it to depress the MODE Change button fig B Important Info Changing the Storage Policy destroys data stored on the LaCie storage device If you have saved data on the drives back up data before following these steps SAfE BIG fAST JBOD MODE Change Fig A SAfE BIG fAST JBOD MODE Change Fig B CAUTION Disk Drives...

Page 17: ... the MODE change button for 10 seconds before releasing it fig C 5 If applicable restore previously backed up data onto the appliance Setting Up Your LaCie Two Big Important Info You must partition the disk drives after changing the storage policy configuration SAfE BIG fAST JBOD MODE Change Fig C ...

Page 18: ...ss you will format the drives For more information about file system formats see chapter 7 2 File System Formats 3 4 1 Partitioning the LaCie Two Big Disk Drives Windows Users This example illustrates the FAST storage policy which optimizes the LaCie Two Big for performance 1 Right click the My Computer icon on your desktop and select Manage from the pop up window fig A Fig A Important Info The di...

Page 19: ... Two Big 2 Select Disk Management under Storage to open the Windows Disk Manager fig B 3 Right click the configured disk s unallocated space and select New Partition If the New Partition option is not available select the disk and initialize it first fig C Fig B Fig C ...

Page 20: ...page 20 LaCie Two Big Hard Drive User Manual Setting Up Your LaCie Two Big 4 Click Next to start the Partition Wizard fig D 5 Select the Primary or Extended option and click Next fig E Fig D Fig E ...

Page 21: ... Hard Drive User Manual Setting Up Your LaCie Two Big 6 Specify the partition size By default the partition occupies the entire volume Click Next fig F 7 Assign a drive letter or mount path and click Next fig G Fig F Fig G ...

Page 22: ... LaCie Two Big Hard Drive User Manual Setting Up Your LaCie Two Big 8 Name and format the partition and click Next fig H 9 Review the settings and click Finish to create the logical partition fig I Fig H Fig I ...

Page 23: ...e Partition tab fig B red boxes 3 Select 1 Partition from the Volume Scheme drop down list fig B green box 4 Enter a name for the volume in the Name field fig B yel low box 5 Select Mac OS Extended journaled from the Format drop down list fig B orange box 6 Specify the size of the partition in the Size field fig B light blue box 7 Click the Partition button fig B dark blue box Fig A Fig B Importan...

Page 24: ...e User Manual Setting Up Your LaCie Two Big 8 Click Partition to acknowledge the warning fig C Disk Utility mounts the created partition and represents it with an icon on the desktop The icon is labeled with the partition name Fig C ...

Page 25: ...vided by LaCie For drive removal and replacement process please follow the steps below 1 Remove the front panel by grasping the top corners lifting slightly and then pulling forward on the panel removal tab 2 Draw out the gray extraction handle by inserting your finger into the ring and pulling gently fig A 3 Grasp the hard drive 4 Carefully extract the hard drive fig B Fig A Important Info After ...

Page 26: ...taining Your LaCie Two Big 4 2 Install New Firmware Upgrade LaCie may periodically offer firmware updates for the Two Big Visit LaCie s Web site www lacie com for the latest firmware update For the procedure please contact the LaCie technical support ...

Page 27: ...disconnected from host Normal read write activity Drive 2 Drive is rebuilding blue Drive is not being accessed Bad drive or disconnected from host Normal read write activity System Power on green Power off or corrupt firmware N A N A LaCie Two Big LED Indicators TecHnical note The easiest way to tell the difference between a blinking LED and a flashing LED is that flashing stops when the read writ...

Page 28: ...re that all of the sectors are reliable marks bad sectors i e those that are scratched and creates internal address tables that it later uses to locate information Once formatted the actual available storage capacity varies depending on operating environment and is generally about 5 to 10 less than the non formatted capacity Tech Tips TecHnical note Storage capacity of an array depends on the RAID...

Page 29: ...ch Tips Important Info If you will be sharing the hard drive between Mac and Windows operating environments you will want to follow these guide lines Mac OS X prefers that all partitions be the same format therefore only the first FAT 32 partition is guaranteed to mount Mac OS 10 1 x Works reliably with FAT 32 partitions less than 32GB Mac OS 10 2 x Works reliably with FAT 32 partitions less than ...

Page 30: ...ession encryption permissions and audit ing as well as the ability to mirror drives and RAID 5 capabilities The minimum supported volume size for NTFS is 10MB with a maximum of 2TB with no limit to file size Volumes created in NTFS can only be directly accessed not through shares by Windows NT Windows 2000 and XP without resorting to help from third party products Guidelines for Choosing FAT 32 Or...

Page 31: ...at s called a port multiplier With a port multiplier the controller the PCI X card can communicate with multiple SATA drives from one host channel this process is often called Daisy Chaining One Serial ATA II channel from the PCI X card can communicate with up to two disks in the Two Big What are the features and benefits of Serial ATA and Serial ATA II The Serial ATA specification pro vides sever...

Page 32: ...ent to both the BIOS and operating system Simply add more Serial ATA links to increase the number of connectivity points in your system What are the ideal uses of Serial ATA Although the specification supports all ATA and ATAPI devices i e CD DVD tape drives etc and delivers superior per formance than both Hi Speed USB 2 0 and FireWire IEEE 1394 external Serial ATA connectors are intended for stor...

Page 33: ...ver when one disk fails all of the data on the array is lost Storage capacity is determined by the smallest disk in the array and the smallest disk s capacity is applied to all of the other disks in the array So for instance if you had four disks installed ranging in capacity from 40GB to 80GB when the RAID 0 array is built your system will see one 160GB 40GB x 4 hard disk While this is a very sim...

Page 34: ...page 34 LaCie Two Big Hard Drive User Manual Recommended Uses Video production and editing Image editing Pre press applications Applications requiring high bandwidth Understanding Storage Policies ...

Page 35: ... single disk because the same data is dupli cated on both disks However the 100 percent redundancy of data does not require a rebuild in the case of a drive failure In that case data can be copied to a replacement disk Characteristics Advantages Can sustain multiple simultaneous drive failures in most cases Simplest RAID storage subsystem design Transfer rate for each block is the same as that of ...

Page 36: ...ave one 18G virtual disk You ll write data to the first drive until it fills then fill the second etc fig A A concatenation enables you to dynamically expand storage capac ity and file system sizes online With a concatenation you can add components even if the other components are currently active Characteristics Advantages In case of disc failure other disks are unaffected Combine the capacities ...

Page 37: ...s similar because it is an Array of Inexpensive Disks In a JBOD configuration each connected drive will appear as separate hardware entries in the computer s drive utility software A JBOD array is the simplest storage policy available to the Two Big but provides no data redundancy fig A Understanding Storage Policies CONTROLLER Disk B Disk A Fig A ...

Page 38: ...visit the drivers pages where the most recent software updates will be available If you need further assistance please contact your LaCie reseller or LaCie Technical Support see chapter 9 Contacting Customer Service for details Troubleshooting TecHnical note Manual Updates LaCie is constantly striving to give you the most up to date comprehensive User s Manuals available on the market It is our go...

Page 39: ... 2 LED is blinking Evaluate the drive for failure and replace if needed See HBA connection below Drive 1 or Drive 2 LED is on continuously A Safe virtual drive is rebuilding on the physical drive System fan is not running Confirm the outlet is powered verify power connections and try an alternate power cable The fan on the LaCie Two Big does not run continuously it is activated at certain temperat...

Page 40: ...t Operating system does not rec ognize LaCie virtual drives Verify HBA BIOS recognizes empty LaCie Two Big Before reconfiguring the mode of operation use the operating system s Disk Manager to delete partitions on the volume Ensure the HBA driver is current Troubleshoot driver Verify driver active status For Windows the Device Manager should show the SCSI icon next to the HBA For Mac OS X the Disk...

Page 41: ...d yourself all of the pertinent questions in the troubleshooting checklist and you still can t get your LaCie drive to work properly contact us at www lacie com Before contacting us make sure that you are in front of your computer and that you have the following information on hand Your LaCie drive s serial number Operating system Mac OS or Windows and version Computer brand and model Names of CD ...

Page 42: ...ntact LaCie Germany Contact us at http www lacie com de contact LaCie Italy Contact us at http www lacie com it contact LaCie Japan Contact us at http www lacie com jp contact LaCie Netherlands Contact us at http www lacie com nl contact LaCie Norway Contact us at http www lacie com no contact LaCie Spain Contact us at http www lacie com es support request LaCie Sweden Contact us at http www lacie...

Page 43: ... of the LaCie Two Big or an individual Drive Bay is defaced or missing The broken part is a replacement part such as a pickup tray etc The tamper seal on the LaCie Two Big or an individual Drive Bay casing is broken The warranty of the drives inside the LaCie Two Big is void if One or two of the hard disks have been removed and replaced by any hard disk other than a drive provided by LaCie For dri...

Page 44: ...l Support You will be asked to provide your LaCie product s serial number and you may be asked to furnish proof of purchase to confirm that the drive is still under warranty All systems returned to LaCie must be securely packaged in their original box and shipped with postage prepaid Warranty ...

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