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LaCie SAFE Hard Drive

User Manual

page 

Troubleshooting

TeChNICAl  NOTe:   

Technically,  you  can 

connect up to 127 devices to a single USB bus. 

For more than two devices, you must make new 

connections using a peripheral called a "hub." 

A hub, which you hook up directly to a USB 

connector on your computer, usually has 4 or 7 

output connections enabling you to connect the 

same number of peripherals. One of the hub's 

main functions is to regenerate signals that lose 

part of their strength as they are transmitted via 

the USB cable. By connecting yet another hub 

to a connector on the existing hub, you can then 

plug in a new set of peripherals and so on, up to 

a maximum of 127. 

You can use your USB 2.0 devices with USB 

1.1  hubs,  but  the  peripherals  will  be  limited 

to USB 1.1 performance levels. As USB 2.0 is 

backwards compatible, you will be able to con-

nect USB 1.1 devices to USB 2.0 hubs; howev-

er, the USB 1.1 devices will still maintain their 

normal performance levels (i.e. 12 Mb/s).

In  practice,  users  who  desire  enhanced 

USB 2.0 throughput will need to connect their 

USB 2.0 hardware on both ends of a 2.0 hub 

to achieve the "high-speed" mode. On one end, 

a USB 2.0 compliant host controller resides on 

the host PC to manage the enumeration pro-

cess and power management. On the other end, 

USB 2.0 hardware must be connected directly 

to the root hub or through a USB 2.0 hub. 

Some hubs have no power supply and others 

are self-powered. When you choose a hub, opt 

for the self-powered variety, as they have their 

own AC adapter. The most powerful hubs pro-

vide 0.5A of power to each port. If you buy a 

hub, make sure that it supports per-port switch-

ing. This function prevents the entire chain of 

peripherals from freezing up if one of them is 

not working properly or is down.

ImpOrTANT INfO:

  

Avoid using USB connectors found on cer-

tain peripherals such as keyboards. These are 

passive  (or  pass-through)  connectors  that 

lead  to  power  loss  and  unstable  operation.  

Only use USB cables shorter than 5 meters 

(approximately 15 feet). Using longer cables 

cause  the  peripherals  to  malfunction  due 

to  excessive  reduction  in  electrical  signal 

strength.

Summary of Contents for SAFE Hard Drive SAFE

Page 1: ...User Manual SAFE HARD DRIVE...

Page 2: ...FE Hard Drive 12 4 1 Connecting The Power Adaptor 12 4 2 Connect the USB 2 0 Cable to Your LaCie Drive and to Your Computer 13 4 3 Attach Chain Lock to Your SAFE Drive Optional 13 5 Configuring Your L...

Page 3: ...Your LaCie SAFE Hard Drive 27 Windows Users 27 Mac Users 29 7 3 Optimizing USB 2 0 Connections 31 What is USB 2 0 31 Data Transfers 32 8 Frequently Asked Questions FAQ 33 9 Troubleshooting Your LaCie...

Page 4: ...ply with the limits for a Class B digital device pur suant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installa...

Page 5: ...or wet conditions Never place objects con taining liquids on the LaCie SAFE Hard Drive as they may spill into its openings Doing so increases the risk of electrical shock short cir cuiting fire or pe...

Page 6: ...the operation and stability of your LaCie SAFE Hard Drive Do not place heavy objects on top of the LaCie SAFE Hard Drive or use excessive force on it Never use excessive force on your LaCie SAFE Hard...

Page 7: ...curely Provide access to data only to authorized users Allow up to 5 authorized users drive access Register 10 fingerprints Your SAFE Drive Capabilities Important Info Any loss corruption or destructi...

Page 8: ...2 Unpacking Your LaCie SAFE Drive 2 1 What s Included with Your LaCie SAFE Drive Technical note To achieve USB 2 0 speeds your drive must be connected to a USB 2 0 host port If it is connected to a U...

Page 9: ...ac with built in USB 2 0 port 350MHz Intel Pentium II or G3 processor or greater Minimum 128MB of RAM Technical note To achieve USB 2 0 speeds your drive must be connected to a USB 2 0 host port If it...

Page 10: ...and Rights 3 4 Rules for Registering Users 3 Before Installing Your LaCie SAFE Drive 3 1 How to Use the Fingerprint Sensor To use the fingerprint sensor first make sure that the front of the drive is...

Page 11: ...or any other combination in between The Administrator can register fingerprints for up to four additional users When registering users the Administrator can opt to give them Read Only privileges Read...

Page 12: ...move the AC adapter before transporting your LaCie drive Failure to remove the adapter may result in damage to your drive and will void your warranty CAUTION Only use the AC adapter sup plied with you...

Page 13: ...1 1 port your drive will operate at USB 1 1 speeds For more details see section 7 3 Optimizing USB 2 0 Connections Technical note Please refer to sec tion 7 3 Optimizing USB 2 0 Connections for import...

Page 14: ...Drive You ll see a window welcoming you to the Setup program It is recommended that you quit all applications before running this pro gram Click Next to continue or Cancel if you need to quit open ap...

Page 15: ...indicate the installation progress When the Setup is finished you ll see a dialog confirming that it was successful Restart your computer Mac users only The LaCie SAFE configuration tool launches auto...

Page 16: ...complete the LaCie SAFE Drive In staller a dialogue window will appear that noti fies you of successful installation Restart your computer The LaCie SAFE configuration tool launches automatically aft...

Page 17: ...e First use wizard click Cancel to quit the program You will not be able to use your LaCie SAFE drive Create Edit User Names Permissions After agreeing to terms and conditions you will see the User In...

Page 18: ...d your fin ger three times the swipe dialog displays three check marks and then closes Once your fingerprint is successfully registered the dialogue closes and you ll be returned to the main Fingerpri...

Page 19: ...tered or you could have one user with 10 fingerprints registered To add a new user refer to section 5 3 Registering Additional Users Successful fingerprint registration Registering fingerprint To regi...

Page 20: ...drive is plugged in and switched on a window appears asking you to swipe your fin ger over the sensor This is the first screen you will see with normal use To unlock your LaCie SAFE Hard Drive place a...

Page 21: ...ed dialog appears Click Unlock drive to begin using the drive just as you would any standard external drive Or click Configure if you want to add or remove users or change user profiles 1 2 6 2 Using...

Page 22: ...fingerprint simply click on a fin ger that is not currently registered A dialog ap pears requesting that you swipe the selected finger over the fingerprint sensor If the swipe is success ful you will...

Page 23: ...Drives on the Same Computer Using multiple SAFE drives If you need to step away from your desk for a few minutes you can easily re lock your drive Simply touch the biometric sensor and verify that th...

Page 24: ...he devices that the Eject icon controls i e Safely remove Click on this prompt You will be then given this message Safe to Remove Hardware or similar It is now safe to disconnect the device For Mac Us...

Page 25: ...olume size for NTFS is 10MB with a maximum of 2TB with no limit to file size Volumes cre ated in NTFS can only be directly accessed not through shares by Windows NT Windows 2000 and XP without resorti...

Page 26: ...ac with a 680X0 processor or you are creating a file structure that will be need to be used by Macs using Mac OS 8 0 or earlier HFS Mac OS Extended Mac OS Extended refers to the file system used by Ma...

Page 27: ...thing that is on the disk Connect the drive to the computer via the in terface port Right click My Computer and click Manage From the Computer Management window select Disk Management located below th...

Page 28: ...you have set the volume information for your new hard drive and clicked OK Windows will issue a final warning Click OK to continue and Windows will begin formatting the hard drive Once formatting is...

Page 29: ...cheme area In the Volume Information section create a name for each partition choose the volume for mat Mac OS Extended Mac OS Standard or UNIX File System and the volume size Once you have finalized...

Page 30: ...to unmount the SAFE drive Now close the Disk Utility application Now open the Disk Utility application again You ll see that the SAFE drive volume has been unmounted Select the LaCie SAFE drive icon...

Page 31: ...mini cable and device end Make sure that you have the correct type of connection on computer Consult LaCie Customer Support or your LaCie reseller for more information USB 2 0 Host Bus Adapters and P...

Page 32: ...check that it is USB 2 0 certified The cable that is provided with your LaCie drive is USB 2 0 certified Disconnect your computer s USB 2 0 cable Wait 30 seconds Reconnect 1 2 Data Transfers n Technic...

Page 33: ...ur computer Second check with the Administrator to make sure you are registered and that you are using the correct finger You might also try cleaning the sensor with a dry soft cloth or disconnecting...

Page 34: ...from its case you will void the product warranty What is the probability that a fingerprint from an unauthorized user can unlock the SAFE drive It s very unlikely that this would happen First the bio...

Page 35: ...vailable If you need further assistance please contact your LaCie reseller or LaCie Technical Support see section 11 Contacting Customer Support for details If you are having problems getting the fing...

Page 36: ...2000 Users Go to Start Settings Control Panel System Hardware tab Device Manager button USB Controller click on the sign next to the controller icon and you should see your device listed Windows XP U...

Page 37: ...n you set your computer to sleep mode and when the computer is woken from sleep it does not give the drive enough time to spin up from its sleep mode Are other USB devices con nected to the same port...

Page 38: ...els i e 12 Mb s In practice users who desire enhanced USB 2 0 throughput will need to connect their USB 2 0 hardware on both ends of a 2 0 hub to achieve the high speed mode On one end a USB 2 0 compl...

Page 39: ...t See section 11 Contacting Customer Support for details If you are having problems with your LaCie SAFE Hard Drive see section 8 Troubleshooting Your LaCie Drive Try the following things if the finge...

Page 40: ...f you have asked yourself all of the pertinent questions in the troubleshooting checklist and you still can t get your LaCie drive to work properly contact us via the provided Web link Before con tact...

Page 41: ...ct us at http www lacie com de contact LaCie Italy Contact us at http www lacie com it contact LaCie Japan Contact us at http www lacie com jp contact LaCie Netherlands Contact us at http www lacie co...

Page 42: ...for any loss of data during the use of this device or for any of the problems caused as a result LaCie will not under any circumstances be liable for direct special or consequential damages such as b...

Page 43: ...s an area of electronic storage usually RAM set aside to store frequently used data from electro mechanical storage hard drives floppy disks CD DVD ROM tape cartridges etc Therefore storing frequently...

Page 44: ...ally perform this operation GB GigaByte This value is normally associated with data storage capacity Basically it means a thousand million or a billion bytes In fact it equals 1 073 741 824 bytes or 1...

Page 45: ...ch as a photoelectric cell that receives and responds to a signal or stimulus Software In a nutshell software is a set of in structions for the computer A set of instructions to perform a particular t...

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