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LaCie d2 Network 2, User Manual

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d2, 2big, and 5big Network 2 User Manual

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D2, 2BIG, AND 5BIG NETWORK 2 USER MANUAL

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Summary of Contents for d2 Network 2

Page 1: ...nual 1 D2 2BIG AND 5BIG NETWORK 2 USER MANUAL CLICK HERE TO ACCESS UP TO DATE ONLINE VERSION of this document for the most recent content as well as for features such as expandable illustrations easie...

Page 2: ...process of connecting the NAS to your network and will assist you in troubleshooting any issues that might arise If you encounter problems check Getting Help Note that most of the problems users enco...

Page 3: ...info Your LaCie product s performance can be affected by such external forces as network activity hardware distance and setup For optimal performance use a Gigabit Ethernet router and a Gigabit Ether...

Page 4: ...d2 2big and 5big Network 2 User Manual 4 Rear View d2 Network 2 ON OFF 1 Gigabit Ethernet 2 USB 2 0 Expansion 3 Power Connector 4 eSATA Expansion 5 USB 2 0 Direct Connection 6 Kensington Lock Slot 7...

Page 5: ...2 User Manual 5 2big Network 2 Left drive status LED 1 ON OFF 2 Gigabit Ethernet 3 eSATA Expansion 4 USB 2 0 Expansion 5 Right drive status LED 6 Drive tray handle 7 Drive lock 8 USB 2 0 Direct Connec...

Page 6: ...ows you to activate deactivate sleep mode and reset to default Activate deep sleep mode If Deep Sleep Mode is enabled in Dashboard Eco Management click the blue button Wake from sleep mode Press the b...

Page 7: ...a red light will always cause the front LED to turn on d2 Front LED Color State Blinking blue Occurs as the device is booting will cease once the drives are fully initialized Backup in progress Solid...

Page 8: ...ing red Activity LED for working disk s RAID is degraded data is intact but no longer protected from further failed disks Solid red for non functional disk s Activity LED Temperature alert first level...

Page 9: ...consequence it is normal that the external casing is warm to the touch Please make sure that the vent on the back bezel is not obstructed and that there is a natural airflow across the casing UPRIGHT...

Page 10: ...d2 2big and 5big Network 2 User Manual 10...

Page 11: ...y 3 Secure the disk 4 Power on and initialize the LaCie NAS 5 Format the disk s 6 See the full explanations for each step below 1 CHOOSE A COMPATIBLE HARD DRIVE When adding a new drive to an empty slo...

Page 12: ...d2 2big and 5big Network 2 User Manual 12 3 REMOVE THE EMPTY DISK TRAY 5big Network 2 Use the included drive lock tool to unlock the drive tray Turn the lock until it is vertical 1...

Page 13: ...d2 2big and 5big Network 2 User Manual 13 Place your index finger into the space behind the handle 2 Please use caution when drawing out the drive tray handle 3...

Page 14: ...4 SECURE THE DISK Find a suitable work area with adequate space and a flat even surface Make certain that all necessary components are available LaCie NAS Disk Tray Hard drive Disk Tray screws Use on...

Page 15: ...ourself when handling the hard drive To secure the disk in the drive tray Place the empty drive tray onto the flat work area with the handle on the bottom left 1 Many disks have a label on one side an...

Page 16: ...empty Disk Slot 1 You will feel resistance when the drive tray is 5 most of the way in the bay Gently push the drive tray handle firmly until you feel it snap into place The drive tray handle should b...

Page 17: ...e or power supply may cause damage to the device and void your warranty Always remove the AC adapter before transporting your LaCie device Failure to remove the adapter may result in damage and will v...

Page 18: ...red and blue lights indicate the system is loading 3 The LaCie NAS is ready to format the disk s once the front LED turns solid blue again 4 6 FORMAT THE DISK S Steps 1 through 3 should take approxim...

Page 19: ...5big Network 2 User Manual 19 The NAS will reboot to complete the initialization The front LED will blink red and blue 2 The system is ready once the front LED turns solid blue 3 Go to Connect to the...

Page 20: ...your NAS directly to a computer via USB 2big d2 only see Connect to a Computer via USB A CONNECT THE ETHERNET CABLE Connect the Ethernet cable to the Ethernet port on the back of the product 1 Connec...

Page 21: ...another LaCie device or another manufacturer Using any other power cable or power supply may cause damage to the device and void your warranty Always remove the AC adapter before transporting your La...

Page 22: ...is LaCie product make sure that you ve downloaded and installed the latest version from the LaCie website Insert the Utilities CD ROM into your computer s CD ROM drive 1 Windows users the CD should ap...

Page 23: ...d2 or 2big Network 2 is connected to the network all three shares are accessible to the administrator and Public and USBShare to guests USBShare will only be available if you have allocated space to U...

Page 24: ...ures for related features such as accessing your device remotely creating shortcuts to shares and multimedia streaming Option 1 Launch LaCie Network Assistant 1 Windows Users Select LaCie Network Assi...

Page 25: ...inder window Mac or an Explorer window Windows 3 If you are prompted for a username password enter your username and password by default 4 Username admin Password admin If you have changed the usernam...

Page 26: ...If the share does not open in a 5 Finder window simply navigate in the Finder to Network machine name share name Option 2 Mac Users In your Finder navigate to Go Connect to Server 1 In the dialogue w...

Page 27: ...nt in Start Programs A Network Assistant icon will appear in the system tray and LaCie Network Assistant will automatically detect your LaCie product on the network Mac Users Select LaCie Network Assi...

Page 28: ...o access The share will open in a Finder window Mac or an Explorer 4 window Windows Transfer files normally from your computer to the share Technical note Mac users If the share does not open in a Fin...

Page 29: ...ant Click on the LaCie Network Assistant icon in the system tray Windows users or menu bar Mac users and 1 select machine name Web Access Windows users or machine name Mac users The login page will op...

Page 30: ...d2 2big and 5big Network 2 User Manual 30 Click Log in 4...

Page 31: ...mation in the Setup Wizard In subsequent logins 2 simply type in your username and password in the login prompt Click Log in 3 Recovering a Lost Password If a user has forgotten his her password it ca...

Page 32: ...2 User Manual 32 The email will arrive in the user s email inbox In the email click the Click here link 3 In the Reinitialize your password screen type your login new password then reconfirm the new p...

Page 33: ...or the currently logged in user and a list of the different pages that make up the Dashboard Important info Note that if you log in to the Dashboard with administrative credentials you will have full...

Page 34: ...aCie NAS or to recover your password if you forget it Note that an SMTP server also needs to be defined on the Dashboard or you won t be able to modify the email address Click Change my password to mo...

Page 35: ...hboard The widget displays a summary of the information contained in the page For full information navigate to the page itself To navigate to a page click the widget below its title or drag and drop a...

Page 36: ...below for details New User To create a new user click the Add User button then fill out the required fields Important info The password is case sensitive In text fields you may enter from 4 to 20 cha...

Page 37: ...mn indicates to how many shares the user has access Click the number to view the assigned share s The number in the Groups column shows to how many groups the member belongs Click the number to view t...

Page 38: ...he domain Type a few characters in the text field to filter 2 results Hold down the Command key Mac users or Ctrl key Windows users to select multiple users 3 Click the IMPORT button 4 The imported us...

Page 39: ...d2 2big and 5big Network 2 User Manual 39 because the circle in the Domain column will be green...

Page 40: ...d2 2big and 5big Network 2 User Manual 40 Delete a User To delete a user click the gray X on the far right of the user s row Confirm in the dialogue window...

Page 41: ...ws the administrator to assign quotas and access rights to users and groups and to toggle share level service activation Note It s not necessary to create shares in order to use the product Simply use...

Page 42: ...y users have access to the share Click the number to view the user s A blue circle in the Protocols column indicates that the network protocols for this share are controlled by the global value set in...

Page 43: ...cess cell or to the Read only access cell To withdraw access select a user or group in the Read Write access cell or the Read only access and click the right arrow Select Grant read access to Guest an...

Page 44: ...tTorrent_protocol Click the Start Download Machine button 1 To start a download click the Add Download button 2 Choose whether the torrent source is a file or a URL then navigate to the source 3 Choos...

Page 45: ...d limit rate Click the number here to type a maximum upload speed Max active downloads Click the number here to limit the number of torrents that can download upload simultaneously Type zero for no li...

Page 46: ...e proper time Language Click the text to change the Dashboard language Timezone Click the listed time zone then select your timezone from the dropdown window Time Synchronization This option allows yo...

Page 47: ...ver IP Once connected you should see the domain s associated users in the Dashboard s Users page these users will be identified by the word Domain in place of password To leave the domain click the Le...

Page 48: ...activate the service at the global level 1 Activate or deactivate the service at the default level 2 The following table describes the available services Service Description Active by Default SMB Allo...

Page 49: ...d2 2big and 5big Network 2 User Manual 49 DASHBOARD DRIVE INFORMATION 5big Network 2...

Page 50: ...anual 50 2big Network 2 d2 Network 2 This page shows you information about disk usage and will allow you to reformat your disk s When you click the top FORMAT button ALL data on the disk s including o...

Page 51: ...1 erased and the disk s will be formatted Data on any USB or eSATA hard drive connected to the expansion ports will not be affected To reformat Click the FORMAT button 1 In the blue window that opens...

Page 52: ...On this page you have the ability to allocate storage to USBShare See Connect to a Computer via USB for details on connecting your LaCie NAS to a computer via USB To change the storage allocated to US...

Page 53: ...re updating the OS or if you need to speak with LaCie technical support System Log Click the Download button to save the system log to your computer The log may be useful to LaCie tech support in tro...

Page 54: ...a backup begins ends is cancelled or fails Admin Fan When the fan stops and restarts 2big 5big only Admin Temperature The product has remained at maximum temperature for at least one minute Admin Pass...

Page 55: ...nistrators to change access rights to entire groups rather than individually From this page administrators can create modify delete and add users to groups Important info In text fields you may enter...

Page 56: ...the group has access to Click the number to view the share s The number in the Users column shows how many users belong in the group Click the number to view the user s The bullet in the Domain colum...

Page 57: ...on the domain Type a few characters in the text field to filter 2 results Hold down the Command key Mac users or Ctrl key Windows users to select multiple users 3 Click the IMPORT button 4 The import...

Page 58: ...ive Between shares on your NAS The Backup Restore Wizard will help you set up backup jobs In the case of DAS backups the system even saves versions of backups so you can restore earlier versions of fi...

Page 59: ...what will be backed up in the left hand column Then 3 choose a destination ie where the files will be backed up in the right hand column To create a new folder navigate to where you wish it to be cre...

Page 60: ...ll means the entire contents of the source folder will be saved each time the backup job runs This method offers high security but may not be the most efficient use of storage capacity Full optimized...

Page 61: ...hedule you set Automatic is available only when the backup target is an external hard drive This choice will cause the backup job to run automatically when the drive is connected to the NAS If you sel...

Page 62: ...d2 2big and 5big Network 2 User Manual 62 In the next screen type a name for the backup job then click Next 7 The next screen will display the details for the job you ve just created Click FINISH 8...

Page 63: ...ternet You may have to open ports on your router of both networks in order to accomplish this Refer to your router s documentation for details The target NAS must be rsync compatible A LaCie NAS must...

Page 64: ...ser Manual 64 In the next screen choose a share or folder on your NAS you wish to back up then click NEXT 3 In the next screen choose whether the destination NAS is a LaCie NAS or non LaCie rsync comp...

Page 65: ...NAS In the next screen the Dashboard will scan the local network for LaCie NAS 1 In the next screen the local LaCie NAS will be listed If a NAS is listed but grayed out this NAS either 2 has an outdat...

Page 66: ...then type in the password you created when activating netbackup on the target NAS For details on preparing the target NAS see Enable Netbackup Server below The NAS will test the connection If successf...

Page 67: ...est the connection If the connection succeeds you will see the 5 Select a Backup mode screen which is explained in the local backup section of this user manual If you choose non LaCie NAS Type the rsy...

Page 68: ...2 retry with modified settings In the Advanced parameters screen choose optional features such as encryption or compression 3 then click NEXT In the next screen the Dashboard will test the connection...

Page 69: ...e same process as for local backup 5 Restore Note Remote NAS backups aren t available for file restoring by the Backup Restore Wizard To restore a file access it on the target NAS using a file service...

Page 70: ...job or from a backup folder Click NEXT 3 If you chose to restore from an existing backup job information about that job will be listed in the next screen for your confirmation Click NEXT If you chose...

Page 71: ...irectory for each 4 time it was backup up Choose to either restore the directory from the last backup or by date If you choose by date select the date in the calendar and the time from the drop down m...

Page 72: ...2 User Manual 72 You can also choose to clear the target folder before the job starts All data will be erased in the target folder In the next screen name the restore job then click NEXT 6 In the nex...

Page 73: ...S must be rsync compatible To activate the service From Dashboard Backup click the Netbackup Server tab 1 Click the ENABLE button 2 Choose a password This password will protect your NAS from unauthori...

Page 74: ...ain available Delete share Netbackup All data stored on the share Netbackup will be erased Modifying Existing Backup Jobs Jobs you have created will be listed in the table on the Backup page This tabl...

Page 75: ...d2 2big and 5big Network 2 User Manual 75 If you disable a scheduled job it will not run until it is enabled...

Page 76: ...NAS features a printer server To activate it click the Activate the printer server check box Then power on the printer and connect it to the NAS via a USB expansion port on the rear of your LaCie NAS...

Page 77: ...have similarly to the local shares on your LaCie NAS It will be listed on the Dashboard Shares page and can be accessed using your operating system s file system Explorer Window for Windows users and...

Page 78: ...DHCP enabled as are most consumer networks the LaCie NAS will automatically be assigned an IP address and other values As a result most users will see that the table has been filled in with values If...

Page 79: ...the Enable proxy box then fill in the proxy server address port and optional authentication information and click APPLY SMTP Configuration To permit your LaCie NAS to send alert emails to users config...

Page 80: ...e 5big will use the dual LAN connection Choose from No bonding LAN1 only Load balancing Load balancing distributes traffic over both LAN connections to optimize data transfers This feature helps to ac...

Page 81: ...rd This mode can also be triggered by clicking and holding the front blue button To wake the drive from Deep Sleep Mode press the blue button or use the Wake on LAN function in the LaCie Network Assis...

Page 82: ...minimum percentage of battery power at which the LaCie NAS will automatically enter stand by mode Below in the case that battery power is completely drain and the drive is automatically shut down you...

Page 83: ...tion be through the local network or through the internet see Remote Access Also since the File Browser permits faster file transfers than drag and drop SMB it is most effective for transferring large...

Page 84: ...u can view photos full sized as well as stream certain types of music and text files Select the file then Photo Click the View button in the toolbar Music Click the play button in the Details panel TX...

Page 85: ...for your NAS in Dashboard Network then use this name to access the NAS in a browser from anywhere Important info In order to prevent unauthorized access it is critical to protect each of the user and...

Page 86: ...MyNAS 3 Next type a name for your NAS in the Name field 4 Next click Apply If your NAS is able to connect to the internet the Dashboard will query the 5 mynas lacie com server to see if the name you c...

Page 87: ...r Manual 87 If your name is already chosen type a new one and click Apply until you find an available name Failed Connection If you receive an error that your NAS is unable to connect to the internet...

Page 88: ...S to the internet Refer to your router s documentation for details Once your router has been configured return to the Dashboard Network page 1 Next to the Name field click the configuration icon then...

Page 89: ...dia files such as mp3 For more information on the File Browser see Dashboard File Browser CREATING SHORTCUTS TO SHARES Once you successfully set up your LaCie NAS you can create shortcuts so you can q...

Page 90: ...etects it on 5 the network Mac users The share volume icon will appear on your desktop and in your Finder automatically when the computer detects it on the network Create Shortcut Using Operating Syst...

Page 91: ...left of the window navigate to Shared machine name share If 1 prompted type in your username and password and click Connect Repeat step 1 for each share 2 To mount the share automatically each time yo...

Page 92: ...5big Network 2 User Manual 92 When you log on to the Mac OS the share s will automatically mount on your desktop as long as you 3 haven t configured your Finder not to display connected servers on yo...

Page 93: ...d Network page To connect to your NAS via FTP locally on the LAN enter in your browser s or FTP client s address field ftp IP address Example ftp 192 168 10 149 Technical note Find your NAS IP address...

Page 94: ...and select Configuration Window Select then copy the MAC address text Next click the LNA icon in your system tray Windows or menu bar Mac and select Wake Up a Device 2 Paste the MAC address into the f...

Page 95: ...to play files located on your NAS share onto any other UPnP DLNA certified 3 player adapter such as an XBox 360 Play Station 3 a DLNA mobile phone etc that is connected to your network Reindex the Med...

Page 96: ...d2 2big and 5big Network 2 User Manual 96...

Page 97: ...on the Dashboard see Dashboard General Settings 2 In iTunes make sure Library sharing is enabled in Preferences Sharing Look for shared libraries 3 Access the shared playlist in iTunes 4 Technical not...

Page 98: ...2 User Manual 98 In the dialogue window click Add select your NAS machine name under the Network section and click 4 Include Folder WMP will begin indexing the media files Once completed they will app...

Page 99: ...ur LaCie NAS is fully compatible with Time Machine Windows Backup and Restore and Genie Timeline A share on your NAS can be set as a backup target for these software Just make sure that the user whose...

Page 100: ...you copy large quantities of files from your computer to your LaCie NAS via USB then as a second step connect it to the network CONNECTION STEPS Follow these steps to connect your LaCie NAS to a compu...

Page 101: ...re when it is created by the NAS operating system is formatted in MS DOS FAT32 for use with PCs and Macs To format USBShare into a different file format NTFS or HFS you can do so using your computer s...

Page 102: ...ll appear detailing the devices that may be safely unmounted Select Eject for the device you wish to unmount A message will appear notifying you that it is safe to remove the device Mac Users Drag the...

Page 103: ...twork 2 s storage to iSCSIShare Once you do this iSCSIShare will be created automatically To change the storage allocated to iSCSI Click the configuration icon in the iSCSIShare row 1 Drag the slider...

Page 104: ...oft Windows users or other third 5 party vendor Refer to the vendor s documentation for details The Dashboard offers several advanced parameters Click the configuration icon and select Advanced Settin...

Page 105: ...s you the current RAID scheme for your NAS as well as the number of disks involved in the scheme RAID status This box lets you know whether the array is healthy degraded or synchronizing A yellow warn...

Page 106: ...ll be lost RAID change such as moving three disks in RAID5 to four disks in RAID0 Caution If the Wizard warns you that a destructive RAID change will occur cancel the Wizard and perform a backup befor...

Page 107: ...ithout data loss converting the new mode will not erase files stored on your LaCie NAS If you select a RAID mode under the heading With data loss converting to the new mode will erase files on the sha...

Page 108: ...d2 2big and 5big Network 2 User Manual 108 The Dashboard will become unavailable while the RAID mode is changed...

Page 109: ...ute Note that data is accessible during rebuilding ABOUT RAID MODES Refer to the table below for an overview of the different RAID modes and see the descriptions for details Note that this information...

Page 110: ...lled RAID 1 provides data safety since all data is written to each disk at the same time In the event of a single disk failure data remains available on the other disk Due to the time it takes to writ...

Page 111: ...nt becomes the new hot spare No data is lost in the case of a single disk failure but if a second disk fails before the system can rebuild data to the hot spare all data in the array will be lost RAID...

Page 112: ...as hot swapping However if you remove a disk from an unprotected ie RAID0 array you may lose data Caution After continuous use of the NAS drives may be hot Use caution when removing The drive tray ma...

Page 113: ...or LaCie Customer Support Please replace a defective hard drive only with a new drive provided by LaCie Replacing a drive involves two main steps installing the new drive and claiming the new disk on...

Page 114: ...agement page In the drive map the new disk will be 3 represented by a lighter blue color than the already claimed disks and will be labelled New see screenshot below If your RAID array is in automatic...

Page 115: ...disk as a spare and one of the disks in the array fails the array will automatically be rebuilt using the spare This method assures continues data access even in the case of disk failure but doesn t...

Page 116: ...click the FINISH button once again then confirm by clicking YES The Dashboard 5 will become unavailable while the RAID mode is changed The new disk will be added as a part of a RAID array and will be...

Page 117: ...ur LaCie NAS software or add new features over time See below for updating information Note that there are two ways of checking for new product software from the Dashboard or using LaCie Network Assis...

Page 118: ...ake sure to follow the following recommendations Connect your PC or Mac to the network using an Ethernet cable turn off wireless connection Make sure users on your network have stopped data transfers...

Page 119: ...Enter your admin 5 username and password Browse to and load the update package capsule file you downloaded from the LaCie website 6 Click on Continue to begin update Mac users may have to type in the...

Page 120: ...elect Configuration Window Click the Network tab where the system version will be listed If the update has failed despite the network precautions listed in the box above connect the drive directly to...

Page 121: ...files then reset Dashboard settings Note that neither Reset Without Data Loss nor Reset With Data Loss will affect attached external hard drives RESET WITHOUT DATA LOSS Caution Following these steps w...

Page 122: ...repurposed by moving it from one branch office to another Since the new branch office employs a different team you decide to reset the 5big to its out of box state To do so follow these steps Remove...

Page 123: ...er Manual 123 Power on and initialize the LaCie NAS The following steps should take approximately three minutes Turn the device On via the power button on the back of the enclosure 1 The front LED wil...

Page 124: ...u feel it snap into place The drive tray handle should be flush with the back of the enclosure If you are adding more than one disk please insert full drive trays into empty slots in the enclosure Mak...

Page 125: ...ing Topics below 4 Customer Support Create an account on lacie com register your product and fill out a support ticket Create an account here www lacie com us mystuff login htm logout rtn mystuff Note...

Page 126: ...A Disconnect the Ethernet cable wait 10 seconds and then reconnect Ensure that the interface connectors are properly aligned The Ethernet cable can only be inserted one way Make sure it is correctly...

Page 127: ...rd drive key or USB printer connected to my NAS expansion port is not recognized Q Is the NAS connected to your computer via USB type B d2 2big only A Devices connected to the USB or eSATA expansion p...

Page 128: ...heir respective ports Try disconnecting the cables waiting 10 seconds and then reconnecting them If the drive is still not recognized restart your computer and try again Q Is there a conflict with oth...

Page 129: ...roubleshooting the Active Directory Connection Thousands of different network and domain configurations exist so these troubleshooting tips are necessarily general However checking the following point...

Page 130: ...t the DNS server address provided to the product is a domain DNS NOT an internet DNS as 5 may be provided by an internet provider The product must connect to the local network domain not to a server o...

Page 131: ...er the domain s Full Qualified Domain Name FQDN For example 1 directory example domain com Active Directory Users and Computers Tool on Primary Domain Controller Admin login Use the AD s administrator...

Page 132: ...big Network 2 User Manual 132 All the above points must be verified including the next section about configuring the AD to ensure correct Domain joining Any incorrect configuration can cause the conne...

Page 133: ...hine name such as who can log on to it You may also need to delete the machine name in order to reset the object in AD It may be necessary for the domain administrator to create a computer account in...

Page 134: ...te Important info 1TB Terabyte 1 000GB 1GB 1000MB 1MB 1 000 000 Bytes Total accessible capacity varies depending upon operating environment typically up to 10 less per TB HEALTH AND SAFETY PRECAUTIONS...

Page 135: ...d for an extended period of time Otherwise there is an increased risk of electrical shock short circuiting or fire Use only the power supply shipped with the device if applicable Do not use the LaCie...

Page 136: ...ent when the equipment is used normally and is properly serviced when needed If you discover a defect covered by the warranty set forth above your sole and exclusive remedy will be for LaCie in its so...

Page 137: ...external causes e to damage caused by operating the product outside the permitted or intended uses described by LaCie f to damage caused by service including upgrades and expansions performed by anyon...

Page 138: ...ve to LaCie for repair LaCie cannot under any circumstances guarantee the integrity of data remaining on a returned drive We make no provisions for data recovery and cannot be held liable for any data...

Page 139: ...the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmfu...

Page 140: ...ndows XP Windows Vista and Windows 7 are registered trademarks of Microsoft Corporation Other trademarks mentioned in this manual are the property of their respective owners LICENCES AND FREE SOFTWARE...

Page 141: ...ormation Technology Equipment VCCI If this is used near a radio TV receiver it may cause radio interference Install the equipment according to the manual MANUFACTURER S DECLARATION FOR CE CERTIFICATIO...

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