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LaCie hard disk MAX 

• DESIGN BY NEIL POULTON

 

Troubleshooting

User Manual 

page 29

6.3.  LED Indicators

The LaCie hard disk MAX has three LED indicators – a cool blue 
strip on the front of the drive and two on the back (one for each 
drive) which indicate the current state of the hard disk MAX or 
problems it may be experiencing.

In normal use:

 

Front LED strip is solid blue.

 

Rear LEDs are solid blue when the hard disk MAX is inactive 
and blinking during drive activity.

If the front LED strip turns red:

 

The fan may be malfunctioning.

 

A drive may be improperly inserted.

 

Look at the drive LEDs on the back.

 

If one of the drive LEDs is blinking red and blue, make 
sure the drive is properly inserted. Follow the steps in sec-
tion 

5.5. Removing and Installing Drives

 to remove and 

re-insert the drive.

 

If the drive LED continues to blink red and blue after it has 
been re-inserted, the drive may be defective. Contact La-
Cie Customer Support (section 

7. Contacting Customer 

Support

).

 

In RAID 1 mode (SAFE 100) a data rebuild may be in prog-
ress.

 

Look at the drive LEDs on the back.

 

If a data rebuild is in progress, the drive being rebuilt will 
blink red and the drive being read will blink blue.

 

After the rebuild, the rebuilt drive will blink blue rapidly 
while the hard disk MAX checks the rebuild.

 

One of the drives may have failed.

 

Contact LaCie Customer Support (section 

7. Contacting 

Customer Support

).

 

RAID is not functioning or the hard disk MAX cannot deter-
mine the RAID setting.

 

Contact LaCie Customer Support (section 

7. Contacting 

Customer Support

).

 

Summary of Contents for 301838U

Page 1: ...tional Formatting Partitioning 13 3 1 Windows Users 14 3 2 Mac Users 16 4 Interface Data Transfer Information 17 4 1 USB 2 0 Connection 17 4 2 Data Transfers 18 4 3 Installing New Firmware 18 5 RAID 1...

Page 2: ...terference The devices must accept any inter ference received including inter ference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a C...

Page 3: ...the unit Because of heat issues LaCie recommends that users do not stack drives Always unplug the LaCie hard disk MAX from the electrical outlet if there is a risk of lightning or if it will be unuse...

Page 4: ...highly recommends that you keep TWO copies of your data one copy on your external hard disk for instance and a second copy either on your internal hard disk another external hard disk or some other fo...

Page 5: ...e hard disk MAX handles the curves of your demanding data needs Secure and stable the LaCie hard disk MAX is an ideal way to add space to your computer you can divide the drive into specific spaces pa...

Page 6: ...M or greater USB interface port Internet connection for downloading updates Mac Users Mac OS X 10 3 or later G3 G4 G5 or Mac Intel processor or greater 128MB RAM or greater USB interface port Internet...

Page 7: ...2 External power supply 3 USB 2 0 cable 4 Quick Install Guide LaCie Utilities and user manual are located on the drive and will appear once the LaCie Setup Assistance has been installed For details re...

Page 8: ...ort 6 RAID selection switch CAUTION To avoid overheating the LaCie hard disk MAX should be installed in a well ventilated area and in such a way as to maintain sufficient airflow across the controller...

Page 9: ...etting Connected IMPORTANT INFO Please follow the setup steps in the or der they are given to ensure that the LaCie hard disk MAX vol ume mounts correctly on your computer Step 1 2 1 Turning the Drive...

Page 10: ...c LaCie hard disk MAX Do not use a power sup ply from another LaCie drive or another manufactur er Using any other power cable or power supply may cause damage to the device and void your warranty Alw...

Page 11: ...launch LaCie Setup Assistant Windows users double click on the LaCie drive icon in My Computer and then double click the LaCie Setup Assistant icon Mac users double click on the LaCie Setup Assistant...

Page 12: ...cated in the lower right hand side of your screen click the Eject icon a small green arrow over a hardware image 2 A message will appear listing the devices the Eject icon controls it should say Safel...

Page 13: ...tted in FAT 32 MS DOS format To reformat your drive follow the instructions in this sec tion What is Partitioning You can also divide the hard disk into sections called partitions A partition is a sec...

Page 14: ...his information before per forming these steps 1 Connect the drive to the computer via the interface port 2 Right click My Computer and select Manage 3 From the Computer Management window select Disk...

Page 15: ...lick Next 11 Click Next 12 On the Format Partition window select Quick Format Click Next 13 Click Finish to begin the formatting process 14 Windows Disk Management will format and partition the disk a...

Page 16: ...disk MAX from the list of available hard disks on the left side of the window 5 Select the Partition tab 6 From the Volume Scheme menu choose the number of partitions you want to divide the drive into...

Page 17: ...is the latest implementation of this standard and it provides the neces sary bandwidth and data transfer rates to support high speed devices such as hard disks CD DVD drives and digital cameras USB ca...

Page 18: ...supply and ground connection are seated properly 3 Disconnect your computer s USB cable Wait 30 seconds Reconnect 4 3 Installing New Firmware LaCie may periodically offer firmware updates for the hard...

Page 19: ...apacities of each disk are added together so that one logical volume mounts on the computer If one physical disk in the array fails the data of all disks be comes inaccessible because parts of the dat...

Page 20: ...able capacity of both drives is limited to the capacity of the lowest capacity disk If one physical disk fails the data is available immediately on the second disk No data is lost if one disk fails Ap...

Page 21: ...le To change the RAID mode 1 Unmount or safely remove the hard disk MAX volumes from your computer and turn off the hard disk MAX It is impor tant to allow the disks to cool before touching them 2 Ins...

Page 22: ...ves with Mac operat ing systems or for cross platform use between Mac and PC the drives must be reformatted For more information see section 3 4 1 File System Formats 5 4 1 Windows Users IMPORTANT INF...

Page 23: ...and initialize it first Fig 5 4 1 C TECHNICAL NOTE Disk installation for a RAID 1 array can take more than 60 seconds During initialization the rear and front LED will turn red for a few seconds and w...

Page 24: ...default the partition occupies the entire volume Click Next Fig 5 4 1 F 7 Assign a drive letter or mount path and click Next Fig 5 4 1 G 8 Name and format the partition and click Next Fig 5 4 1 H 9 R...

Page 25: ...LaCie hard disk MAX DESIGN BY NEIL POULTON RAID User Manual page 25 tion Fig 5 4 1 I Fig 5 4 1 I...

Page 26: ...Volume Scheme drop down list B Fig 5 4 2 B 4 Enter a name for the volume in the Name field C Fig 5 4 2 B 5 Select Mac OS Extended journaled from the Format drop down list D Fig 5 4 2 B 6 Specify the s...

Page 27: ...ous use of the LaCie hard disk MAX drives may be hot Use caution when removing IMPORTANT NOTE LaCie recommends that replacement drives have the same capacity and be from the same manufac turer as the...

Page 28: ...tact your LaCie reseller or LaCie Technical Support see section 7 Contacting Customer Support for details 6 1 Manual Updates LaCie is constantly striving to give you the most up to date com prehensive...

Page 29: ...e is properly inserted Follow the steps in sec tion 5 5 Removing and Installing Drives to remove and re insert the drive If the drive LED continues to blink red and blue after it has been re inserted...

Page 30: ...ystem does not recognize LaCie virtual drives Verify HBA BIOS recognizes empty LaCie hard disk MAX Before reconfiguring the mode of operation use the operating system s Disk Manager to delete partitio...

Page 31: ...on LaCie hard disk MAX serial number Located on a sticker at the back of drive or on the original packaging LaCie hard disk MAX file format Mac users Select the hard drive icon and press Command I or...

Page 32: ...http www lacie com fr contact LaCie Germany Contact us at http www lacie com de contact LaCie Italy Contact us at http www lacie com it contact LaCie Japan Contact us at http www lacie com jp contact...

Page 33: ...accept no liability for any loss of data during the use of this device or for any of the problems caused as a result LaCie will not under any circumstances be liable for direct spe cial or consequent...

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