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Troubleshooting
page 20
The Problem
Questions To Ask
Possible Solutions
• If recording from CD or DVD-ROM
to CD, make sure that the speed of
the source device is high enough to
provide a sufficient data stream to
the LaCie drive. Reduce the write
speed of the LaCie drive using the
appropriate menu in the recording
software.
Check your CD-R/CD-RW media and
try writing to a different disc.
Check
2.1.1 Supported CD Formats
for
the formats supported by your drive.
Try another CD.
If so, it is normal that the drive runs at
USB 1.1 speeds. A USB 2.0 device
can only run at USB 2.0 speeds when
connected to a USB 2.0 port or hub
and controlled by the appropriate
USB 2.0 drivers.
Check to see that the USB 2.0 drivers
for your Host USB 2.0 port and for
your USB 2.0 device have been cor-
rectly installed (see the
5.3.1 USB 2.0
Host Bus Adapters and Performance
section for a more detailed discus-
sion). If in doubt, uninstall the driver
and then reinstall it.
See the
5.3.1 USB 2.0 Host Bus
Adapters and Performance
section for
a more detailed discussion.
Is the CD damaged?
Is the CD-R/CD-RW media bad or
scratched?
The drive automatically ejects a CD
when you insert it.
Does your computer or operating
system support USB 2.0?
Is the drive connected to a USB 2.0
port on your computer?
Does the drive support the format of
the CD you have inserted?
The USB 2.0 drive is not running
noticeably faster than a USB 1.1
drive.
Is the drive connected to a USB 1.1
port on your computer, or to a USB
1.1 hub?
LaCie Pocket CD-RW User’s Manual
Pocket CD-RW Manual _USB.E_jeff 3/20/03 5:53 PM Page 20