Contacting Customer Support
page 14
LaCie FireWire 800 PCI Card
User’s Manual
4. Contacting Customer Support
Before You Contact Technical Support
1) Read the manual and review the Troubleshooting section.
2) Try to isolate the problem.
If you have asked yourself all of the pertinent questions in the troubleshooting checklist, and you still can't get your LaCie
FireWire 800 PCI Card to work properly, contact us via the provided Web link. Before contacting us, make sure that you are
in front of your computer and that you have the following information on hand:
1) Your card's serial number
2) Computer brand and model
3) Operating system and version (i.e. Windows 98 SE, etc.)
4) Amount of memory installed
5) Names of CD or DVD drives installed on your computer
6) Names of any other devices installed on your computer
LaCie Technical Support
LaCie Australia
Contact Us At:
http://www.lacie.com/au/contact/
LaCie Denmark
Contact Us At:
http://www.lacie.com/dk/contact/
LaCie Germany
Contact Us At:
http://www.lacie.com/de/contact/
LaCie Netherlands
Contact Us At:
http://www.lacie.com/nl/contact/
LaCie Sweden
Contact Us At:
http://www.lacie.com/se/contact/
LaCie USA
Contact Us At:
http://www.lacie.com/contact/
LaCie Belgium
Contact Us At:
http://www.lacie.com/be/contact/
LaCie Finland
Contact Us At:
http://www.lacie.com/fi/contact
LaCie Italy
Contact Us At:
http://www.lacie.com/it/contact/
LaCie Norway
Contact Us At:
http://www.lacie.com/no/contact/
LaCie Switzerland
Contact Us At:
http://www.lacie.com/chfr/contact
LaCie Grand Export
Contact Us At:
http://www.lacie.com/intl/contact/
LaCie Canada
Contact Us At (English):
http://www.lacie.com/caen/contact/
LaCie France
Contact Us At:
http://www.lacie.com/fr/contact/
LaCie Japan
Contact Us At:
http://www.lacie.co.jp
LaCie Spain
Contact Us At:
http://www.lacie.com/es/contact/
LaCie United Kingdom & Ireland
Contact Us At:
http://www.lacie.com/uk/contact/
