LabelTac LT9, Reference Manual

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23
Troubleshooting
(cont’d)
Using LabelTac
®
Troubleshooting
Common issues
Symptom Causes/Suggested action
Speckling/spotting, rough
edges, inconsistent print
Heat (speed/density) settings are too low. In
Printing Preferences > Options, try lowering the
print speed and/or raising the density.
(We find
a speed of 2 and density of 10 yields the best
results in most cases)
Half-moon arches in print
Heat (speed/density) settings are too high. In
Printing Preferences > Options, try raising the
print speed and/or lowering the density.
Diagonal lines through print
Ribbon may have an alignment issue. Try
re-installing the print ribbon or adjusting the
ribbon tension
(page 21) .
To re-install print ribbon:
1 Open printer cover, cut ribbon from rewind hub
and remove used print ribbon from cardboard
rewind core.
2 Using a piece of scotch tape or LabelTac
®
material,
re-attach print ribbon to the bare cardboard rewind
core.
Continuous void through
print
This can be a sign of an obstructed or dirty
print head. Try cleaning print head with
supplied alcohol swabs.
Error LED blinking red
This can indicate: ribbon or supply is missing/
incorrectly loaded/depleted, cutter or paper is
jammed, incorrect supply mode (continuous vs
die-cut), or a communication/memory error.