USER’S MANUAL OF LK-320
LABEL & MARK INDUSTRIES COMPANY
48
6.2 Warranty Card
L-MARK
®
Product Warranty Card
I. Notes to Product Warranty
1.
This card and the invoice for the machine are the evidence for product warranty
service. This card and the invoice shall be posted to us when warranty service is
demanded.
2.
The Company provides two-year charge-free warranty service (3-month for print
head) calculated from the date of purchase.
3.
This card will be not re-issued or replaced when it is lost or tampered with, please
keep it in good custody.
II. Any of the following circumstances will invalidate this warranty
service
1.
The warranty period of the machine or components has expired.
2.
Malfunctions or damages as a result of improper installation, operation, and
maintenance not conforming to this manual or as a result of operation in an
ambience other than that required by this manual.
3.
Malfunctions or damages as a result of maintenance, alteration or dismantling by
organizations or personnel not authorized by the Company.
4.
Malfunctions or damages as a result of using components other than original ones
specific to the machine.
5.
Malfunctions or damages caused by falling, crushing, water inundation, dampness
or other human errors.
6.
Malfunctions or damages as a result of force majeure (war, earthquake, and flood,
etc.).
7.
All consumables (like ink ribbon and label paper, etc.) are not covered under this
warranty.
8.
Product model has been tampered with or becomes illegible.
III. Points of Attention
1. To avoid the delayed service due to incomplete documents, please make ready
your warranty card and purchase invoice when requesting for service. If the
warranty or purchase invoice cannot be provided, the Company will provide
service based on the manufacture date. If no warranty evidence can be provided,
the Company will provide warranty service based on the manufacture date
retrieved from your product serial number; if no valid information is retrieved,
the Company reserves the right not to provide charge-free warranty service.
2. Products serviced by the organization authorized by the Company are still
covered by the original warranty commitments. Should the balance of the
warranty period after such service is less than three months, the components
serviced will be covered by a 3-month warranty calculated from the date in
which they have been repaired. You will be requested to show the service record
in due time for this 3-month warranty service.
3. Within the warranty period, the Company is entitled to the ownership of the parts
or components replaced.
