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Product Service: Domestic 1-800-522-7658, International 816-333-8811
Chapter 3: Getting Started
Unpacking Your Freeze
Dryer
Carefully unpack your Freeze Dryer and inspect it for
damage that may have occurred in transit. If your
Freeze Dryer is damaged, notify the delivery carrier
immediately and retain the entire shipment intact for
inspection by the carrier.
DO NOT RETURN GOODS
WITHOUT THE PRIOR
AUTHORIZATION OF LABCONCO.
UNAUTHORIZED RETURNS WILL
NOT BE ACCEPTED.
IF YOUR FREEZE DRYER WAS
DAMAGED IN TRANSIT, YOU
MUST FILE A CLAIM DIRECTLY
WITH THE FREIGHT CARRIER.
LABCONCO CORPORATION AND
ITS DEALERS ARE NOT
RESPONSIBLE FOR SHIPPING
DAMAGE.
Do not discard the carton or packing material for your
Freeze Dryer until you have checked all of the
components and installed and tested the Freeze Dryer.
Freeze Dryer Components
Locate the model of Freeze Dryer you received in the
following table. Verify that the components listed are
present and undamaged.
The United States
Interstate Commerce
Commission rules
require that claims be
filed with the delivery
carrier within fifteen (15)
days of delivery.
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