A:
This is generally a power related issue that is easily resolved.
Enter the Program menu and go to rES OFF. Use the UP ARROW or
DOWN ARROW button to select ON and the display will start a 2-minute
count down. Remove the batteries from the display for a period of 1-hour.
Press any button 20 times with power removed.
Remove the batteries from the TH sensor and Rain gauge as well.
After 1-hour, install batteries into the Rain gauge, then into the TH sensor
and let then sit for 2-minutes. Then install fresh alkaline batteries into the
display and let it search for the sensors for 15-minutes.
WS-2811U-IT Heavy Weather PC issues
Q:
Software download errors.
A:
Make sure you enter the correct URL in your browser search window. The
WS-2811U-IT Series software is located at:
http://www.lacrossetechnology.com/2811/index.php
Then scroll about halfway down the page to the link that reads:
Download the PC software: Heavy Weather Pro 2800 version 1.5.
(Note: The date on the download may change if a more current version
is posted.)
On Internet Explorer, you should be presented with a box titled “File
Download – Security Warning”. Press the
Save
button in the window
and follow directions on the screen.
If Save is non-responsive, or makes reference to binary file types, etc.
– you may have another application conflicting with the download.
Some software applications try to auto-detect downloads to process
them for you (e.g. anti-virus, anti-spyware, photo album). Note: The
download is straight http – there are no ftp file types to set.
Check your browser for Add-Ons that may conflict with the download
(these may have been installed by other applications and can be
temporarily disabled). In IE8 you can select
Tools|Manage Add-ons
.
For other browsers, consult your browser Help.
If you already installed more than one browser, on occasion two
browsers conflict. Try uninstalling one browser.
If you have only one browser installed, try an alternate browser. We
suggest you try one alternate! Unless you are technically experienced,
your operating system is best limited to it’s default browser (i.e. IE7 or
IE8 on Windows) and one alternative. Viable alternatives are:
