L3 comminications X320 User Manual Download Page 32

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

Trouble Shooting Guide

Problem

Possible Cause

Possible Remedy

After waiting
the 5 seconds of
warm up, the
video does not
appear and/or
the screen is
white or
flashing blue

Low Battery
Power

Replace Batteries

No Image in the
LCD display (no
logo, no battery
icon, and no
video or white
video)

The LCD Display
Brightness is too
low

Adjust the display
brightness by
turning the
on/switch clockwise

Batteries are low

Replace Batteries
or remove batteries
and use external
power

A solid blue
screen is
displayed.

Power transient or
static discharge

Turn camera off
and back on

Summary of Contents for X320

Page 1: ...See the Unseen User Manual ...

Page 2: ... equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment on and off the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase separation between equipment and receiver Connect the equipment into an outlet on a circuit different from that t...

Page 3: ...ication Product Thermal Infrared Camera Model Type X320 Camera Version 5002020 1 and 2 and 5002021 1 and 2 EU Representative Acal BFi France SAS 4 Allée du Cantal ZI La Petite Montagne Sud CE1834 Lisses 91018 EVRY Cedex France Tel 33 0 1 60 79 59 55 A Sample of this product has been tested To demonstrate compliance with EN61000 6 1 EN61000 6 3 Using the following test standards EN61000 4 2 EN61000...

Page 4: ...er Control Switch 12 Camera Warm Up 12 Camera Shutter 12 Automatic Contrast 12 Checking the Battery Power 13 Adjusting the Display Brightness 14 Activating User Defined Functions 14 Focusing for Close up Operation 15 Cleaning 16 3 GUI 17 Multi function Button Settings 19 4 Accessories 25 Accessory Video Power Adapter 25 Operating With Video External Power 26 Specifications 28 Frequently Asked Ques...

Page 5: ...iding affordable thermal imaging solutions for fire law enforcement marine security and other commercial uses Infrared energy often referred to as infrared or IR is electromagnetic radiation that travels in a straight line through space similar to visible light Although infrared shares some of the properties of visible light its different wavelength has several unique characteristics For instance ...

Page 6: ...observing the thermal properties of objects in any light condition A B C D E Infrared energy is emitted proportionally to the temperature of an object The warmer the object the more energy it emits The infrared energy from the objects is focused by the optics onto an infrared detector The information from the Infrared detector is passed to electronics for image processing The signal processing cir...

Page 7: ...amera off using the on off switch Do not permanently attach this camera to dynamic mount applications such as on vehicles or heavy machinery in which transmitted vibration is continuously sustained Never point this camera directly into the sun welding arcs or any other extreme intensity objects that you would not view with your eyes Doing so will damage the Camera Contacting L 3 Communications Inf...

Page 8: ...On Off and display brightness Short push for electronic zoom Long push for White Black Hot Hot Target Level I II and Custom Color Variable Brightness Display Connect External Power USB or external Video Power requires optional power adapter Model Number Serial Number behind the external connections plug Tripod Mount 1 4 20 thread Battery Icon indicates battery level ...

Page 9: ...eft handed To avoid dropping the camera attach the strap provided Both a neck strap and a wrist strap are provided for your convenience Attach the strap to the camera by looping it through the attachment point as shown below The camera can be held in any orientation and the image in the LCD Display remains upright except symbology ...

Page 10: ...irection to install batteries Notice the Raised Tab next to the sign and the Sunken Tab next to the sign These tabs allow the user to install the batteries in complete darkness by feel without having to see the battery symbols Close the battery Door Close the Battery Door Screw Battery Door Knob Clockwise Sunken Tab Insert battery with Positive end down Raised Tab Insert battery with Positive end ...

Page 11: ...e external charger Replacing Batteries Before removing replacing batteries always ensure the camera is first turned off Batteries When replacing batteries always replace BOTH batteries Mixing a fresh battery with a partially discharged battery is potentially hazardous Never mix battery types Alkaline rechargeable Lithium etc Both batteries must be of the same type Remove batteries if the camera is...

Page 12: ...aint click sound may be heard inside the camera Shuttering occurs in the 1st 2 minutes after turning on the camera at 30 second intervals Otherwise the camera shutters only if its internal temperature changes by 2 C or more Automatic Contrast Video contrast is constantly adjusted either higher or lower based upon the informational content in the scene When viewing people automobiles boats and othe...

Page 13: ...htness Setting of the Display could reduce the expected time of operation by 50 Partially used alkaline batteries may not have enough energy to start the camera reducing total operating time If the camera is run until the batteries do not have enough power to operate the camera it closes the shutter stops operating and displays a white screen A flashing blue screen may also be displayed At this po...

Page 14: ...User Control Switch and are configurable via the X320 Graphical User Interface GUI using an external computer Customizing the camera via the GUI is described in Section 3 of this manual There are three User Control Switch push modes Short Push Long Push and Extended Long Push Short Push Press momentarily and release The change occurs when the switch is released The default function for a short pus...

Page 15: ...e box configuration The user defineable functions are electronic zoom white black hot mode manual touchup Hot Target Level I and II custom color Definitions of these functions are defined in Section 3 of this manual Focusing for Close up Operation The X320 has overall viewing range from 15ft to infinity In the Far Focus position objects from 15ft to infinity will be in focus By rotating the Lens o...

Page 16: ...Clean the body of the camera using a water moistened cloth Clean the Lens with a cleaner cloth that has been specially formulated for cleaning camera lenses one is provided and if additional cloths are needed they may be purchased from any camera retailer ...

Page 17: ...n It is recommended that the user insert a fresh set of batteries or plug the camera into the optional power adapter and remove the internal batteries when communicating with the GUI to avoid data loss IF THE X320 LOSES POWER DURING COMMUNICATION WITH THE GUI INTERNAL MEMORY OF THE CORE MAY BE CORRUPTED AND THE CAMERA MAY NOT FUNCTION PROPERLY UNTIL FACTORY DEFAULTS ARE RESTORED Click OK on the wa...

Page 18: ...eparate user zones First make sure that the X320 is turned ON and plugged into external power then connect the camera to a computer USB port using the included cable with the USB connector Next click the Connect button Once connected the Status light turns green and changes from to and the user can now configure the X320 ...

Page 19: ... out since it cannot be re assigned to another function Selecting an option from the drop boxes defines the operation of the X320 when the User Control Switch is pressed for the specified time period The definitions of Short Push Long Push and Very Long Push are defined in Section 2 Operation Activating User Defined Functions within this manual E Zoom Sequence cycles through the E Zoom Sequences d...

Page 20: ...olorization Sequence zone White Hot means that cold objects in the scene appear black and hot objects appear white with all objects between being shades of gray Black Hot reverses the setting so that hot objects appear black and cool objects appear white Hot Target Level I II assign color to the hottest 1 Level I or 10 Level II of the objects in the scene The color assigned can be selected from Ho...

Page 21: ...21 Below is an example of a standard image with Hot Target Level I and II applied Standard Image Hot Target Level I Hot Target Level II ...

Page 22: ...up instructs the camera to perform a single point non uniformity correction Auto Touch up calibrations occur periodically for the first 120 seconds as the camera is warming up unless turned off by the user in Camera Shutter Touch up zone Touch up calibrations may improve image quality if the camera has changed temperature or if the scene has drastically changed Default factory settings have Auto T...

Page 23: ... reading in the scene The temperature reading is taken by sampling the center 4 4 pixels of the scene This is centered about the crosshair o C F Character displays the units of the temperature reading C for degree Celcius and F for degree Farhenheit The Temperature Units zone is used to select the temperature units o Crosshair turns on the symbol in the center of the display Apply Changes applies ...

Page 24: ...APPLY CHANGES IF THE CAMERA LOSES POWER WHILE DATA IS BEING SAVED THE CAMERA MEMORY MAY BE CORRUPTED A message pops up to confirm that you want to save the changes you have made Once the changes have been saved successfully the Status symbol turns green and it is now safe to disconnect the camera ...

Page 25: ...hout using the GUI by holding down the User Control Switch for 5 seconds 4 Accessories Contact L 3 Communications Infrared Products for accessories that are approved for use with your X320 Camera Accessory Video Power Adapter Common accessories for the X320 camera are Video USB Cables These may appear the same as common video USB cables However they are actually unique for the X320 Camera Do Not a...

Page 26: ...AC DC power adapter It continues to monitor battery voltage and will stop operating if the batteries are low The AC DC Power Adapter provides power to the camera however it does not recharge batteries installed in the camera Video Cable Connect the Video Cable to the X320 Connector labeled Video and to a Video Monitor or video recorder When Connecting the Video Cable the video continues to be disp...

Page 27: ...27 displayed externally If the internal display is not being used the brightness should be set to minimum to extend battery life ...

Page 28: ... Modes White Black Hot HTL I HTL II and Custom Color Range to Detect Human Activity 735 meters Optics Field of View 12 9 Focal Length 25 mm Focus Range 4 feet to infinity Video Viewfinder Display Color LCD Viewfinder Brightness Adjustable integral to on off switch Auxiliary Video Out Output jack on rear NTSC format Power Power 2 AA Batteries Operating Time 2 hrs continuous operation alkaline batte...

Page 29: ...pliance FCC part 15 class B CE Mark EN61000 6 1 EN61000 6 3 Features Enhanced DSP Image Processing On screen battery level indicator Left or Right Hand operation with rugged slip resistant grip Tactile Battery loading feature for night time installations Scene temperature readout and temperature based colorization Electronic zoom Multiple colorization modes Configurable function button Standard Eq...

Page 30: ...30 Storage Temperature does not include batteries always follow battery manufacturers recommendations for battery storage Specifications are subject to change without notice ...

Page 31: ...does my camera sometimes behave erratically A2 When batteries become very low the camera may behave erratically i e video flashing power cycles on off etc Replacing batteries is the most common cure to erratic operations Q3 Is the Lens normally difficult to turn A3 Yes the camera is manufactured with tight seals to make it waterproof which makes these seals difficult to turn ...

Page 32: ...ry Power Replace Batteries No Image in the LCD display no logo no battery icon and no video or white video The LCD Display Brightness is too low Adjust the display brightness by turning the on switch clockwise Batteries are low Replace Batteries or remove batteries and use external power A solid blue screen is displayed Power transient or static discharge Turn camera off and back on ...

Page 33: ...ilure The warranty shall not apply to products i used for purposes for which they are not designated or intended or ii which have been repaired or altered without L 3 IRP s prior written consent or iii which have been subjected to misuse negligence accident or improper maintenance or installation or iv upon L 3 IRP s examination do not disclose to L 3 IRP s satisfaction nonconformance to the warra...

Page 34: ...e department This number must be marked clearly on the outside of the package being returned 3 Service department will provide a shipping address 4 The following information must be included on the packing slip a Camera Model Number b Camera Serial Number c Reason for Return d Date and Place of purchase e Description of Problem f Return Authorization Number Camera Model Number and Serial Number ar...

Page 35: ...35 L 3 Communications Infrared Products Customer Service Department 3414 Herrmann Drive Garland TX 75041 800 990 3275 U S 972 840 5611 International 5002035 Rev C ...

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