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READ THIS ENTIRE SECTION BEFORE BEGINNING
TO TROUBLESHOOT PROBLEMS.

The following troubleshooting guide provides procedures for
isolating equipment problems.  This guide is intended for
use by a QUALIFIED GAS HEATER SERVICE PERSON.  

DO

NOT ATTEMPT TO SERVICE THESE HEATERS UNLESS YOU
HAVE BEEN PROPERLY TRAINED.

TEST  EQUIPMENT  REQUIRED

The following pieces of test equipment will be required to
troubleshoot this system with minimal time and effort.

• Digital Multimeter 

- for measuring AC voltage and

resistance.

• Low Pressure Gauge

- for checking inlet and outlet

pressures at the gas control valve against dataplate
rating.

Visually inspect equipment for apparent damage.

Check all wiring for loose connections and worn
insulation.  

Refer to the system operation sequence in this section to
gain an understanding as to how the equipment operates
during a call for heat.  Understanding the sequence of
operation of the ignition module and related components is
esential as it will relate directly to problem solving provided
by the flow charts.

The ignition control module is self-diagnostic.  The red LED
on the burner box will flash a specific light pattern
depending upon the problem which is diagnosed.  To
effectively use the flow charts, you must first identify what
the problem is by the light pattern of the red diagnostic light.
If the light is flashing, the flash pattern will be followed by a
pause and then a repeat of the flash pattern until the
problem is corrected.  Refer to the tables below to identify
what page to refer to when troubleshooting any problems.

Problems

Page

L.E.D. is steady on.  No flash pattern.. . . . . . . . . . . . . . . . 24
L.E.D. light is not on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
L.E.D. diagnostic light is flashing:

A. One Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
B. Two Times . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
C. Three Times . . . . . . . . . . . . . . . . . . . . . . . . . 26
D. Four Times . . . . . . . . . . . . . . . . . . . . . . . . . . 26
E. Five Times. . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Components should be replaced only after each step has
been completed and replacement is suggested in the flow
chart.  Refer to the Servicing sections as necessary to
obtain information on disassembly and replacement
procedures of the component once the problem is identified
by the flow chart.

DIRECT IGNITION OPERATION SEQUENCE:

-- Line voltage is sent to ignition control and to

transformer.

-- Transformer reduces line voltage to 24 volts which is

sent to thermostat.

-- The thermostat calls for heat.
-- The thermostat sends 24 volts to ignition control.
-- Red light is illuminated.
-- Ignition control module performs self safety check.

-- Internal components are tested.
-- Air pressure switch circuit is checked.

-- Ignition control module begins ignition trial sequence.
-- Ignition control module sends 24 volts to air pressure

switch.

-- Ignition control sends line voltage to motor.
-- Fan motor starts.
-- Air pressure switch contacts close and 24 volts are

returned to the ignition control module.

-- Ignition control module sends high voltage to the igniter

electrode.

-- Igniter sparks.
-- Ignition control module sends 24 volts to the gas control

valve.

-- Gas control valve opens.

-- Ignition occurs.

-- Igniter continues to spark until flame proving

occurs.

-- Ignition spark is cut off.
-- Gas valve stays open.
-- Second stage (if applicable) of gas control opens

based upon thermostat.

-- Room warms to desired temperature.

-- Thermostat is satisfied.
-- Heater shuts down.

-- Process starts again on a call for heat.

Troubleshooting Information

WARNING

This heater can start at any time.

Troubleshooting this system may require operating the
unit with line voltage present and gas on.  Use extreme
caution when working on the heater.

Failure to follow this warning may result in property
damage, personal injury or death.

23

Summary of Contents for Sentinel AT 150

Page 1: ...ments you may have call us toll free at 800 345 7200 ATTENTION ALL USERS This heater has been tested and evaluated by C S A International in accordance with the requirements of standard ANSI Z83 20 20...

Page 2: ...charge For assistance contact L B White at 800 345 7200 FOR YOUR SAFETY If you smell gas 1 Open windows 2 Don t touch electrical switches 3 Extinguish any open flame 4 Immediately call your gas suppl...

Page 3: ...f the heater or its application The L B White Co Inc has a policy of continuous product improvement It reserves the right to change specifications and design without notice SECTION PAGE General Inform...

Page 4: ...ation Air Required to Support Combustion Minimum Safe Distances of Heater From Nearest Combustible Materials See Fig 1 on page 5 Amp Draw Starting Amps Include Igniter Motor Characteristics 1 02 Tempe...

Page 5: ...LINE WATER LINES FEED LINE INSTALL SENSOR APPROX 15 FT DOWN FROM BURNER BOX SENSOR LITTER 12 18 FIG 2 TEMPERATURE SENSOR LOCATION OR IN PROXIMITY INSIDE WATER LINE SENSOR TO AN IN FEED LINE SENSOR LOC...

Page 6: ...l gas is colorless and the intensity of its odor can fade under some circumstances If there is an underground leak the movement of gas through the soil can filter the odorant Propane gas odor may diff...

Page 7: ...r soft brush or dry cloth to clean the interior of the heater and it s components After external washdown do not operate this heater until it is completely dry In any event do not operate the heater f...

Page 8: ...ng Inlet Air From Attic Use L B White air inlet kit 24950 Drawing Inlet Air Through Side Walls 4 The heater is approved for indoor use only 12 IN MIN FROM INSIDE OF ROOF 12 IN MIN ABOVE INSULATION ROO...

Page 9: ...cannot be stopped Ensure all gas leaks have been identified and repaired before proceeding 12 Install a sediment trap at the gas valve inlet to prevent foreign materials pipe compound pipe chips and s...

Page 10: ...hown in Fig 1 3 From the burner box chain measure the distances shown in Fig 6 Aligning to the center of the burner box discharge hang chains at these points using open eye hooks FIG 5 FIG 6 INITIAL S...

Page 11: ...Clamp bolts must be tight Tighten both bolts firmly Tighten both bolts to 35 ft lbs Finish tightening bolts to 65 ft lbs 3 Slide on hangers and connect to chains 4 Connect and hang remaining tubes F F...

Page 12: ...cap is up against burner box 3 Slide remaining reflectors over tubes Overlap the reflectors 2 3 inches Non notched ends overlap notched ends 4 Attach remaining end cap to last reflector with U clips 5...

Page 13: ...must always be mounted so its vent regardless of location on the regulator is always pointed downward Ensure hose is positioned away from the heater 2 Tighten all connections securely and check for g...

Page 14: ...iring of thermostat as shown or refer to electrical diagram on heater 3 Building Controller Connections See Fig 15 Remove wire nut from yellow and orange wires Connect controller contacts as shown B H...

Page 15: ...for heat the red status LED will come on The motor will start up and run for five 5 seconds This pre purge is a safety feature and a normal operational characteristic prior to ignition taking place A...

Page 16: ...el is closed and securely latched Water spray nozzle shall not discharge within 6 feet of the burner box and its tubes The water pressure does not exceed 45 PSIG for 10 seconds on each side of burner...

Page 17: ...d hangers are secure reflectors do not sag and are properly located 10 Check all gasketing on burner box and fan housing discharge Ensure all is in good condition Replace any gasket material if suspec...

Page 18: ...8 in See Fig 22 2 Clean the electrode and ground rod using emery cloth FIG 22 IGNITER 1 8 IN GAS CONTROL VALVE 1 Brush or blow off any dust in area of the gas control valve 2 Disconnect the gas hose...

Page 19: ...ssary FIG 25 5 When reinstalling the burner ensure larger opening between burner vanes is directed to the access door of the burner box See Fig 26 FIG 26 BURNER ORIFICE MOTOR AND FAN ASSEMBLY 19 NUTS...

Page 20: ...sure switch See Fig 32 Remove respective orifice from switch Hold up to light if blocked clean the orifice Ensure orifices are securely pushed backed into proper location on switch FIG 31 Servicing th...

Page 21: ...l 5 Remove the plug from the connector near the power cord and route the gauge tubing through the connector See Fig 33 Keep the connector s plug FIG 33 6 If connector is occupied by thermostat wiring...

Page 22: ...e has opened to second stage and the gas pressure will increase Verify second stage gas pressure according to dataplate If different the HI heat regulator must be adjusted Turn clockwise or counterclo...

Page 23: ...nostic light is flashing A One Time 25 B Two Times 25 C Three Times 26 D Four Times 26 E Five Times 26 Components should be replaced only after each step has been completed and replacement is suggeste...

Page 24: ...y Check circuit breakers in building electrical system Check power cord for continuity Replace thermostat Are 24 volts supplied from transformer Replace transformer No No No No Yes Are 24 volts suppli...

Page 25: ...r voltage Check electrical supply circuit breakers etc Is proper voltage supplied to heater Yes No Red LED Flashing One Time Differential air pessure switch contacts are closed before fan motor starts...

Page 26: ...ad connected No No Connect high voltage lead Yes A Check high voltage lead for continuity and tight connections Replace if defective B Defective improperly gapped or dirty igniter Replace regap or cle...

Page 27: ...Electrical Connection and Ladder Diagram SINGLE STAGE THERMOSTAT GAS CONTROL 27...

Page 28: ...HI LO TWO STAGE THERMOSTAT GAS CONTROL 28...

Page 29: ...o modulate from a first stage minimum heat position to a second stage maximum heat position if needed to satisfy the temperature requirements of the building This results in less temperature variation...

Page 30: ...Parts Identification PARTS SCHEMATIC 30 24 35 34 22 36 37 33 32 30 27 23 26 25 50 41 45 29 28 31 49 43 44 38 51 52 14 48 40 42 39 18 15 8 10 5 4 13 11 12 3 6 9 16 20 19 2 46 7 21 1 47 50 50 33 31 5...

Page 31: ...t 19 Spacer 19A Fitting Pressure 19B Copper Pressure Tube with fittings 20 Burner Orifice LP NG 21 Manifold 22 Gas Control Valve Single Stage LP NG Two Stage LP NG 23 Motor 24 Fan Housing 25 Fan Wheel...

Page 32: ...rchase by the end user Warranty is automatic if a component is found defective within 12 months of the date code marked on the part If the defect occurs more than 12 months later than the date code bu...

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