3
Delivery
Throughout the entire manufacturing process, your L.A. West vehicle has been regularly
inspected by our qualified personnel to assure you of the finest product of the highest quality,
without exception. However, the final inspection at our factory is not to be the last one. The
pre-delivery inspection and system check that your dealer performs are the final inspections
done to your particular vehicle prior to you actually receiving your new Z Coach. Your dealer is
also available to assist you in understanding the warranties and completing the necessary
forms to activate the warranties for the various accessories installed in your vehicle.
Dealer Responsibilities
1. A pre-delivery inspection and systems check is performed to assure a thorough
inspection of the vehicle and to assure the proper operation of all factory-installed
components.
2. A customer walk-through is performed to familiarize the new customer with the
vehicle, its systems and components, and their proper and safe operation.
3. Delivery of the O
wner’s
Information Package which contains warranty cards and
registrations for the vehicle and all factory-installed components from other vendors and
suppliers to L.A. West. The detailed operation instructions and maintenance instructions
on these components are also included in this package.
4. Assisting the customer in completing the registration forms to avoid loss of warranty
coverage. The dealer should review the limited-warranty provisions with the customer to
stress the importance of completing the warranty cards and registration forms for the
components in the vehicle to enable the manufacturers to receive them within the
prescribed time limits.
5. Providing the customer with information regarding warranty and non-warranty work on
the vehicle and its separately warranted components.
Customer Responsibilities
The customer is responsible for regular and proper maintenance of the vehicle. Properly
maintaining your vehicle will prevent conditions arising from neglect that are not covered
by your L.A. West limited warranty. The maintenance guidelines in this manual and any
other, applicable manual(s) should be followed It is your responsibility to return the
vehicle to an authorized dealer for repairs and service. To assist you in avoiding
problems with your vehicle, it is recommended that you do the following:
1. Read the warranty. Go over it thoroughly with your dealer to make sure you
understand all the terms and conditions of the warranty.
2. Please ask questions about anything you do not fully understand about your vehicle.
L.A. West is here to serve you and assure that you have all the information necessary
for your safe and enjoyable use of your new vehicle.
3. When you are taking delivery, set an appointment for adjustments. This appointment
should be within two weeks after you accept delivery.
