
Appendix
Trouble
Detail
Page
There is no
TV display
/ picture
stops /
audio stops
/ picture is
snowy
Is the battery low?
P. 60
Is the digital terrestrial TV
broadcast signal adequate?
P. 111
Does the location where
you are watching match the
selected region?
P. 111
Is the product at a normal
temperature? The product
may stop functioning if at a
high/low temperature.
P. 111
Camera
does not
operate
Is the battery low?
P. 60
Is the product at a normal
temperature? The product
may stop functioning if at a
high/low temperature.
P. 30
位置検索サポート (Device
Tracking Service)
You can use 位置検索サポート (Device Tracking
Service) to have the Customer Service Center
find your au phone's approximate location or
lock the screen or Osaifu-Keitai
®
if misplaced
or lost.
■
Calling the Customer Service
Center and Searching Location or
Remotely Locking/Unlocking the
Product
From a fixed-line phone,
0077-7-113
(toll
free)
From an au cell phone,
113
without area code
(toll free)
Business hours: 24 hours (7 days a week)
•
Follow voice guidance to complete procedure.
125