Kyocera ECOSYS P6230cdn, Operation Manual

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Troubleshooting > Troubleshooting
Responding to Messages
If the message display or the computer displays any of these messages, follow the corresponding procedure.
A
C
NOTE
When contacting us, the serial number will be necessary. To check the serial number, refer to the following:
Checking the Equipment's Serial Number (page i)
Message Checkpoints Corrective Actions
Reference
Page
Access denied.
You cannot login. ― The Log in operation failed for the
specified number of times so it is no
longer possible to attempt to log in.
Contact a system administrator. ―
Account error
Press GO ― Failed to specify Job Accounting
when processing the job externally.
The job is canceled. Select the [
GO ]
key.
―
Add paper Cassette # Is the indicated cassette out of
paper? The paper has run out in the paper
source displayed. Supply paper
according to the paper source
displayed (paper cassettes, MP
tray, or optional paper feeders). page 3-4
Add paper MP Tray Is the paper of the selected size
loaded in the multi purpose tray? page 3-7
Administrator only. ― You can only change the settings
selected when logged in as a user
with administrator privileges. ―
Message Checkpoints Corrective Actions
Reference
Page
Call service
####:0123456 ― #### represents a mechanical error
(#=0, 1, 2, ...). Call for service. The
printer does not operate when this
message is displayed. The total
number of pages printed is also
indicated, e.g. 0123456. ―
Call service
F### ― F### represents a controller error
(#=0, 1, 2, ...). Call for service. The
printer does not operate when this
message is displayed. ―
Canceling data ― Displayed when data is being
canceled. ―
Cannot connect server
Press GO ― The job is canceled. Select the [ GO ]
key.
Check the connection status with
the server.
―