Kyocera DURASLATE KC-T304C, User Manual

Page: 37 / 44

A
ppendix
36
Troubleshooting
Before you assume that the product is malfunctioning,
confirm the following contents.
Trouble Detail Page
Cannot turn on
power Is the internal battery charged? P. 4
F (Power button) pressed and held
until the notification light turns on?
P. 5
Cannot charge the
product Is the AC adapter correctly
connected?
P. 4
Is the product at a high or low
temperature? The product may
stop charging depending on a
temperature.
P. 4
Is the accessory (the supplied or
optional AC adapter) used for
charging?
P. 4
Cannot operate/
The screen does
not respond/
Cannot turn off the
power Press and hold (Power button) for at
least 11 seconds to force the product
to shut down and restart.
P. 6
The power
is turned off
automatically Is the internal battery adequately
charged?
P. 4
The power is
turned off while
the wake-up logo
is displayed Is the internal battery adequately
charged?
P. 4
Trouble Detail Page
" " (out of service
area) appears
Is the product in a place where signal
is good enough?
－
Is the built-in antenna covered with
finger, etc.?
P. 5
Cannot operate
button/touch
panel Is the power turned on? P. 5
Turn off the power and then turn it
on again.
P. 6
A message
indicating that
charging is
necessary is
displayed The battery is almost empty.
P. 4
The product can
only be used a
short time Is the battery adequately charged?
• Charge until the red charging light
turns green.
P. 4
Does the internal battery have adequate
service life remaining?
P. 29
Is the product used frequently in the
place for a long period where "
"
(out of service area) appears?
－
Stop using/disabling unused apps or
functions.
－
Display is dark Is the temperature of the product
or battery high? The display may
become dark depending on the
temperature of the product.
－
If you cannot find the solution to your problem in the above
items, contact the support center on the back cover.