74
Customer support
15 G
ETTING
H
ELP
Customer support
Your service provider’s customer support
department may be accessible directly from your
phone when you dial a number, such as *611
(check with your service provider). They can
answer questions about your phone, phone bill,
call coverage area, and specific features available
to you, such as call forwarding or voicemail.
For questions about the phone features, refer to
the materials provided with your phone, or visit
ïïïKâóçÅÉê~JïáêÉäÉëëKÅçã
.
For additional questions, you may contact the
Kyocera Wireless Corp. Customer Care Center in
any of the following ways:
√
Web site:
ïïïKâóçÅÉê~JïáêÉäÉëëKÅçã
.
√
Email: [email protected].
√
Phone: 1-800-349-4478 (U.S. and Canada) or
1-858-882-1401.
√
Customer support phone numbers are also
available in the following countries:
Before requesting support, please try to
reproduce and isolate the problem. When you
contact the Customer Care Center, be ready to
provide the following information:
√
The name of your service provider.
√
The actual error message or problem you are
experiencing.
√
The steps you took to reproduce the problem.
√
The phone’s electronic serial number (ESN).
kçíÉW
To locate the ESN select
jÉåì
>
mÜçåÉ=
fåÑç
>
_ìáäÇ=fåÑç
and scroll down to
bpkW
for the
11-digit number.
Argentina:
0-800-666-0052
Australia:
1-800-507-000
Brazil:
0-800-55-2362
Chile:
800-43-1212
Colombia:
01-800-700-1546
India:
Toll fee#: 1-600-121214
Toll#: 0124-284-5000
Mexico:
001-866-650-5103
New Zealand:
0-800-990-100
Panama:
001-800-51-934
Puerto Rico:
1-866-664-6443
Venezuela
0-800-100-2640
Summary of Contents for Deco E1000
Page 1: ...Phone User Guide 1 E1000 Generic User Guide 82 G1877 1EN Rev X5E1000OVFE1000 255 ...
Page 6: ...6 ...
Page 73: ...Phone User Guide 65 Press the Back key to return to the menu ...
Page 84: ...76 Become a product evaluator ...
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