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How to Read Your Bill 

To help you understand your first bill, the following are key sections of your
statement located on the first page of your bill.

Remittance Section:

1 Invoice Date:

The last day of the current billing cycle.

2 Account Number:

This is your Bluegrass Cellular account number.

Please have this number handy when calling customer service with
questions about your bill.

3 Past Due Date:

The date by which the bill must be paid in order to avoid

any possibility of service interruption and/or finance charges.

4 Total Amount Due:

The amount currently due to Bluegrass Cellular

(includes any previous balance plus all current charges).

5 Amount Enclosed:

Please indicate the payment amount you are enclosing

with your remittance.

6 Remittance Address

: The address where your payment should be

mailed. NOTE: DO NOT SEND OTHER CORRESPONDENCE TO THIS
ADDRESS, AS IT WILL NOT BE RECEIVED. Please contact customer serv-
ice if you need to send us something other than payment.

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Invoice Information

Invoice Date:

11/01/08

Account Number:

123456789

Phone Number:

270-000-0000

Past Due Date:

12/01/08

TOTAL AMOUNT DUE:

$0.00

Amount Enclosed:

$_____________

Please put your account number on your check and make payable to:

BLUEGRASS CELLULAR

BLUEGRASS CELLULAR
PO BOX 5012
ELIZABETHTOWN, KY 42702 5012

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Summary of Charges Section:

This section lists account level activity through the billing cutoff date.
Total monthly charges and applicable taxes are added to arrive at the
Total Current Charges. The sum of the balance forward and total current
charges equal the total amount due.

7 Previous Balance: 

Amount due from the last bill.

8 Total Payments Received:

Total of all payments received since last

bill. An amount followed by (CR) is a credit amount.

9 Balance Forward:

This section summarizes any past due amounts

(charges unpaid from previous billings).

10 Total Monthly Charges: 

The amount charged for the current month’s

usage (before taxes).

11 Total Current Charges: 

The amount charged for services incurred in

the current month, with taxes added.

12 Total Amount Due:

The amount currently due to Bluegrass Cellular

(includes any previous balance plus all current charges).

Summary of Charges

Previous Balance:

0.00

10/09/08   CASH Payment

0.00

Total Payments Received 

Through 11/01/08:

0.00 CR

Balance Forward:

0.00

Total Monthly Charges:

0.00

Federal Taxes:

0.00

State Taxes:

0.00

Local Taxes:

0.00

Total Current Charges:

0.00

Total Amount Due by 11/30/08:

0.00

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How to Read Y

our Bill

Summary of Contents for Cellular Phone

Page 1: ...Welcome Guide Printed on recycled paper 2009 Bluegrass Cellular Inc All rights reserved 1 09 ...

Page 2: ... where you live work and play There are numerous conveniently located Customer Care Centers in our service area as well as several authorized agent locations Simply call 1 800 928 CELL to be put in touch with any of these locations Contents Getting Started 2 Billing Information 4 How to Read Your Bill 6 Standard Features 10 Voice Mail 12 Voice Mail Menu Options 14 Text Picture Messaging 16 Mobile ...

Page 3: ...s FREE from Bluegrass Cellular s home area 611 from your cellular phone 270 765 6361 or 1 800 928 2355 Nationwide Or if you prefer you may email custsvc blue net Customer Service is open Monday Friday from 8 a m 8 p m EST and Saturdays from 9 a m to 6 p m EST Locations Bluegrass Cellular has Customer Care Centers in Bardstown Bowling Green Brandenburg Campbellsville Central City Columbia Corbin El...

Page 4: ...quent bills With call waiting airtime is debited for both calls Peak Offpeak Charges Peak and offpeak charges appear on your bill when you go over the allot ted number of minutes included with your plan The charge assessed is the overage amount associated with your plan Peak calling minutes used from 6 a m to 7 59 p m EST Offpeak calling minutes used from 8 p m to 5 59 a m EST Eastern Standard Tim...

Page 5: ...___ Please put your account number on your check and make payable to BLUEGRASS CELLULAR BLUEGRASS CELLULAR PO BOX 5012 ELIZABETHTOWN KY 42702 5012 1 2 3 4 5 6 Summary of Charges Section This section lists account level activity through the billing cutoff date Total monthly charges and applicable taxes are added to arrive at the Total Current Charges The sum of the balance forward and total current...

Page 6: ...services and features Airtime usage shows the numbers of minutes used versus the number of minutes in your plan 14 Data Usage Shows any data packages used in kilobytes 15 Monthly Rate Plan Shows package minutes and minutes used 16 Data Package MMS MO MT Shows MMS or picture messages sent from phone MO Mobile Originate or received by phone MT Mobile Terminate 17 SMS Shows any text messaging sent fr...

Page 7: ...it phone number where you want your calls to be transferred 3 Press SEND or TALK 4 Wait for the tone 5 Press END or hang up To deactivate Press 920 SEND then END Call Forward Busy and No Answer 1 Press 90 2 Enter the 7 or 10 digit phone number where you want your calls to be transferred 3 Press 92 4 Enter the 7 or 10 digit phone number where you want your calls to be transferred same as above 5 Pr...

Page 8: ...e your security code you will also need to change your one touch dialing programming This can be done at any Bluegrass Cellular location Change Your Security Code Press 8 for the personal options menu Press 2 for security code options then Press 3 to change your security code Change Your Greeting Press 2 for the greeting menu Press 23 to record If you want to delete your recording and try again Pr...

Page 9: ...al delivery options 1 Send message as urgent 2 Send message as confidential 3 For notification of non delivery 4 Set for future delivery 9 Address and send message Pause end recording of message 6 Broadcast Menu Voice Mail Plus only 1 Review broadcast list directory 3 Create modify broadcast list 1 Replay address on list 2 Play next address on list 3 Add new address to list 4 Play first address on...

Page 10: ... any email address You can also send your picture to your own online scrapbook You ll need to send a picture message first in order to receive any future picture messages to activate your picture messaging service Using the Scrapbook Visit www bluegrasscellular com and go to ACCOUNT TOOLS then Picture Scrapbook Tool Choose REGISTER first on the left hand side of the screen You ll enter your name 1...

Page 11: ... need to remove the application from your old phone then repurchase on your new phone Kilobytes used for a typical application using Mobile Web or BREW Check Email 34 KB Check Sports Scores 93 KB Check the Weather Forecast 28 KB Read the News Headlines 53 KB Download a BREW Game 228 KB Download a BREW Music Tone 610 KB Application examples are estimates actual usage will vary Applications vary by ...

Page 12: ...k 3G speeds are available on any data package of 4 99 per month and higher includ ing Mobile Web BREW packages on EV DO capable phones and devices Faster data speeds allow for faster picture and video messaging faster game and ringtone downloads faster wireless air cards for laptop computers faster data speeds for PDAs and Smartphones Visit our website for more information and to find out where 3G...

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